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9.2

268 reviews

Mansion Alcazar

Mansion Alcazar

Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104, Ecuador , Cuenca, 010104, Ecuador

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Business center

Free wifi

Room service

Steam room

Sauna

Bar

Mansion Alcazar

Welcome to the luxurious Mansion Alcazar in the charming city of Cuenca, Ecuador. This elegant 5-star hotel is located just 0.4mi from the city center, offering convenience and easy access to all that Cuenca has to offer. With 268 reviews, this hotel has proven to be a top choice for travelers seeking the perfect blend of comfort and luxury.

At Mansion Alcazar, guests can indulge in a range of amenities designed to enhance their stay. Start your day with a delicious breakfast served by the hotel, and take advantage of the complimentary WiFi to stay connected throughout your trip. Unwind in the steam room or sauna, or treat yourself to a rejuvenating spa treatment that is available for an additional fee. The hotel also offers a shuttle service and airport transportation at extra charges for your convenience.

Each room at Mansion Alcazar is beautifully appointed, providing a cozy and elegant retreat after a day of exploring the city. Enjoy garden views from your balcony or relax in the comfort of your soundproof room. The hotel also offers a bar and restaurant, ensuring that you can satisfy your culinary cravings without leaving the premises. With its prime location, luxurious amenities, and excellent reviews, Mansion Alcazar is the ideal choice for a memorable stay in Cuenca.

When it comes to dining, Mansion Alcazar has an exceptional restaurant on-site called Cocotte. With a family-friendly, traditional, and romantic ambiance, Cocotte offers a memorable dining experience. Guests can enjoy the French cuisine served at this restaurant, which is sure to satisfy even the most discerning palates. Whether you're craving a romantic dinner or a delightful family meal, Cocotte is the perfect place to indulge in exquisite flavors and impeccable service.

At Mansion Alcazar, you have multiple payment options for your convenience. Cash payments are accepted at the hotel, allowing you to settle your bill in the way that suits you best. In addition, the hotel accepts various payment methods, including Diners Club, Visa, American Express, Discover, and Maestro. This flexibility ensures that you can easily and securely complete your transaction when it comes time to settle your expenses.

Choose from a variety of room types at Mansion Alcazar to find the perfect retreat for your stay. The Small Double Room offers a cozy and comfortable space, while the spacious Suite provides ample room for relaxation. If you're traveling with your family, the Deluxe Suite can accommodate both adults and children, ensuring everyone has a comfortable stay. For those who prefer separate beds, the Superior Twin Room and Standard Twin Room provide a comfortable twin bed arrangement. Each room is thoughtfully designed to provide a peaceful atmosphere, while ensuring your comfort and convenience throughout your stay at Mansion Alcazar.

Closest airports

Cuenca / Mariscal Lamar

1.7mi

Most popular amenities

Spa/Wellness packages

Restaurant

Business center

Free wifi

Room service

Steam room

Sauna

Bar

Tour desk

24-hour front desk

Kitchen

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Kitchenware

Garden view

Garden

Upper floors accessible by elevator

Balcony

Soundproof

Extra long beds (> 6.5 ft)

Free toiletries

Rooms

Small Double Room in Mansion Alcazar

Show 11 photos

Small, 1 Twin Bed

1 Twin Bed

170 sqft

Private Bathroom

Flat-screen TV

Free toiletries

Shower

+

More details

Welcome to our Small Double Room, perfect for couples and small families! With its comfortable Twin bed, private bathroom, and featured amenities like a flat-screen TV and free toiletries, this cozy room offers everything you need for a relaxing stay. Whether you're here for a weekend getaway or a family vacation, our Small Double Room is the ideal choice.

Suite in Mansion Alcazar

Show 18 photos

Suite

1 King Size Bed

345 sqft

Garden view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

Our Suite is a spacious and luxurious double room, offering a stunning garden view. With a private bathroom, coffee machine, and flat-screen TV, you can relax and unwind in style. The suite also features a comfortable king-size bed and extra amenities such as a bathrobe, safe, and iron. Perfect for couples or small families, this room provides all the comforts and convenience you need for a memorable stay.

Deluxe Suite in Mansion Alcazar

Show 16 photos

Deluxe Suite

1 King Size Bed

1 Sofa Bed

645 sqft

Garden view

City view

Kitchen

Private Bathroom

x3

+

More details

This spacious Deluxe Suite is perfect for a family vacation, with its 646 sqft size and ability to accommodate 2 adults and 2 children. Enjoy stunning garden and city views from the balcony, while having access to a fully-equipped kitchen and a private bathroom. Additional amenities such as a flat-screen TV, coffee machine, and free toiletries are provided for your comfort.

Superior Twin Room in Mansion Alcazar

Show 15 photos

Superior, 2 Twin Beds

2 Twin Beds

300 sqft

Garden view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

Relax in our spacious Superior Twin Room with a garden view, private bathroom, and amenities like a coffee machine and flat-screen TV. Perfect for 2 adults and a child, enjoy a comfortable stay with free toiletries, a shower, and all the essentials you need for a memorable trip.

Standard Double Room in Mansion Alcazar

Show 15 photos

Standard, Double

1 Queen Size Bed

260 sqft

Private Bathroom

Flat-screen TV

Free toiletries

Shower

+

More details

Enjoy a comfortable stay in our Standard Double Room, perfect for two adults and one child, with its spacious 258 sqft size and cozy Queen size bed. The room features a private bathroom, flat-screen TV, and free toiletries, ensuring a relaxing experience for our guests.

Standard Twin Room in Mansion Alcazar

Show 19 photos

Standard, 2 Twin Beds

2 Twin Beds

260 sqft

Private Bathroom

Flat-screen TV

Free toiletries

Shower

+

More details

Experience comfort and convenience in our Standard Twin Room, complete with two twin beds, a private bathroom, flat-screen TV, and free toiletries. With hardwood floors and a safe for your valuables, enjoy a relaxing stay with us.

Superior Double Room in Mansion Alcazar

Show 16 photos

Superior

1 Queen Size Bed

375 sqft

Garden view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

Experience ultimate comfort in our Superior Double Room, featuring a queen-size bed and accommodating up to two adults and one child. Enjoy a spacious 377 sqft room with a garden view, private bathroom, flat-screen TV, and a coffee machine. Additional amenities such as extra long beds, free toiletries, and a shower make for a truly relaxing stay.

Deluxe King Suite in Mansion Alcazar

Show 8 photos

Deluxe Suite, King Size

1 Sofa Bed

1 Queen Size Bed

590 sqft

Garden view

Private Bathroom

Coffee machine

Flat-screen TV

x3

+

More details

Show 13 photos

Superior, King Size

1 King Size Bed

More details

Show 16 photos

Standard, Queen Size

1 Queen Size Bed

More details

Superior, Queen Size

1 Queen Size Bed

More details

Room Selected at Check in

More details

Guest reviews

9.2

268 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Meiling

9.1

August 2024

The historical building was once a home to an Ambassador so it does feel more like going into someone’s home. Even the cheapest room is full of pictures and very well furnished. It’s less than eight minutes to the Cathedral de la Immaculada Concepción and opposite to Paccarri chocolate cafe. The restaurant faces the courtyard filled with flowers and trees, perfect start to the morning. The concierge helped me to arrange a private tour of Ingapirca, a must see for Inca enthusiasts.

I would have liked a little in the room, but you can get hot water by calling reception.

🇬🇧

Fardeen

10

January 2025

The location was perfect. The whole experience would not have been the same without Veronica. She knows a great deal of everything, very knowledgeable and very accommodating. Her recommendations for tours, restaurants among other things was just perfect. She should really be promoted to a managerial post rather than just being at the reception. The owner of this mansion has Veronica to thank for the good running of this place. Thank you again for this amazing experience

NA

🇺🇸

Anne

10

February 2023

This wonderful place is absolutely magical. It is beautiful, immaculate, and well cared for, with a gorgeous garden and lovely views from every window. The staff all made me feel so at home that within a day I felt like I never wanted to leave. They are helpful, considerate, thoughtful, and they anticipate one’s needs. The restaurant is absolutely first rate and the service in the restaurant is very special. The hotel and staff combine to into a real jewel of a boutique hotel, perfectly located in a gorgeous town. I was sorry to leave, and cannot wait to return!

🇺🇸

Andy

10

November 2023

This is an oasis in a beautiful city. The rooms and courtyard are beautiful. I recommend it for couples. It worked well for our family of eight. We loved sitting in the gardens and enjoying the beauty and peace

🇺🇸

Margaret

10

September 2022

The room we got on the first night was small and at the very end of the garden. We asked for another room and we’re given a beautiful room with a spacious living room in the main building. Breakfast was very good and service was excellent. Front desk staff were very attentive. The hotel is lovely, gracious, with an old world charm. It is very well maintained; gardens are beautiful and it is located very centrally. I would definitely recommend this historic hotel to anyone visiting Cuenca.

🇺🇸

Nathaniel

10

July 2024

The service was incredible, and the property is beautiful

Could have more local dishes available for breakfast or in restaurant

🇦🇴

Yuzo

9.1

July 2022

The location, room, breakfast and ambient was excellent. Especially the patio which had a beautiful english garden was unforgettable. The famous French brand (L’occitane) was used for all amenities including body soap, shampoo and conditioner which was impressive. Last but not least, the staff were so friendly, fluent in english and professionally proactive.

The background music in the main restaurant at dinner was a bit loud. I suggest better not play any music to keep an authentic atmosphere.

🇺🇸

Jacqueline

10

January 2023

We loved this hotel! We were ill part of our stay and the staff took exceptional care of us...treated us like we were family. They went to the pharmacy for us, prepared special meals for us, and kept an eye on us throughout our illness. Many thanks to the wonderful staff, including Diego and Jaime. Muchisimas gracias!

🇪🇨

Yuzo

9.1

August 2023

It is our second visit since last year. The room, garden and the staff were as expected with friendly atmosphere, good maintenance and quality.

Nothing much. But when we checked in on the first day, the room was not cleaned so well and we could not find the indoor slippers.

🇺🇸

Anonymous

10

July 2023

This hotel is a paradise within the city. It has lush greenery as you enter this magical hotel. The staff was beyond helpful, especially to make sure we had a wonderful anniversary. Veronica was amazing that makes arrangements and communication I highly recommend.

nothing it was perfect

Points of Interest Around Mansion Alcazar

Airports

Cuenca / Mariscal Lamar

1.7mi

Restaurants

Cocotte

Cuisines

  • French

Ambiances

  • Family Friendly
  • Traditional
  • Romantic

Amenities of Mansion Alcazar

Spa/Wellness packages

Restaurant

Business center

Free wifi

Room service

Steam room

Sauna

Bar

Tour desk

24-hour front desk

Kitchen

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Kitchenware

Garden view

Garden

Upper floors accessible by elevator

Balcony

Soundproof

Extra long beds (> 6.5 ft)

Free toiletries

Stay rules - Mansion Alcazar

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mansion Alcazar

What are the check-in and check-out times at Mansion Alcazar?

When you book a stay at Mansion Alcazar, you can access your room from 02:00 PM and should leave by 12:00 PM.

Is there parking at Mansion Alcazar?

Yes, there is parking available at Mansion Alcazar. The parking is private and located at a nearby location. However, please note that parking charges may apply. It is also worth mentioning that parking reservation is not required.

What are the rates at Mansion Alcazar?

Mansion Alcazar offers accommodations starting at $162. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What are the room types available at Mansion Alcazar?

The hotel offers a variety of room types, including Small Double Rooms, Suites, Deluxe Suites, Superior Twin Rooms, Standard Double Rooms, Standard Twin Rooms, and Superior Double Rooms. Smoking is not allowed in any of these rooms. The rooms accommodate varying numbers of adults and children, and bed sizes range from Twin to King size. Room sizes range from 172 sqft to 646 sqft.

What are the main attractions at Mansion Alcazar?

Guests at Mansion Alcazar can spend their time enjoying a range of leisure amenities. They can indulge in a relaxing spa experience with wellness packages, steam room, sauna, and various spa treatments like full-body massages, facial treatments, and makeup services. Additionally, the hotel offers live music performances for their entertainment.

For dining options, guests can visit the on-site restaurant called Cocotte. It provides a variety of cuisines including traditional French dishes. The restaurant has different ambiances to suit the guests' preferences, whether they are looking for a family-friendly atmosphere, a romantic setting, or a traditional dining experience.

With these amenities available, guests will have plenty of options to unwind, pamper themselves, and enjoy delicious meals during their stay at Mansion Alcazar.

Is there an in-house restaurant at Mansion Alcazar?

Yes, the hotel has a restaurant called Cocotte on site. It offers French cuisine and provides a family-friendly, traditional, and romantic ambiance.

Which payment methods are supported by Mansion Alcazar?

Mansion Alcazar accepts cash as a payment method, as well as Diners Club, Visa, American Express, Discover, and Maestro.