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$162Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104, Ecuador , Cuenca, 010104, Ecuador
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+1-833-728-2041268 reviews
1/205
Spa/Wellness packages
Restaurant
Business center
Free wifi
Room service
Steam room
Sauna
Bar
Welcome to the luxurious Mansion Alcazar in the charming city of Cuenca, Ecuador. This elegant 5-star hotel is located just 0.4mi from the city center, offering convenience and easy access to all that Cuenca has to offer. With 268 reviews, this hotel has proven to be a top choice for travelers seeking the perfect blend of comfort and luxury.
At Mansion Alcazar, guests can indulge in a range of amenities designed to enhance their stay. Start your day with a delicious breakfast served by the hotel, and take advantage of the complimentary WiFi to stay connected throughout your trip. Unwind in the steam room or sauna, or treat yourself to a rejuvenating spa treatment that is available for an additional fee. The hotel also offers a shuttle service and airport transportation at extra charges for your convenience.
Each room at Mansion Alcazar is beautifully appointed, providing a cozy and elegant retreat after a day of exploring the city. Enjoy garden views from your balcony or relax in the comfort of your soundproof room. The hotel also offers a bar and restaurant, ensuring that you can satisfy your culinary cravings without leaving the premises. With its prime location, luxurious amenities, and excellent reviews, Mansion Alcazar is the ideal choice for a memorable stay in Cuenca.
When it comes to dining, Mansion Alcazar has an exceptional restaurant on-site called Cocotte. With a family-friendly, traditional, and romantic ambiance, Cocotte offers a memorable dining experience. Guests can enjoy the French cuisine served at this restaurant, which is sure to satisfy even the most discerning palates. Whether you're craving a romantic dinner or a delightful family meal, Cocotte is the perfect place to indulge in exquisite flavors and impeccable service.
At Mansion Alcazar, you have multiple payment options for your convenience. Cash payments are accepted at the hotel, allowing you to settle your bill in the way that suits you best. In addition, the hotel accepts various payment methods, including Diners Club, Visa, American Express, Discover, and Maestro. This flexibility ensures that you can easily and securely complete your transaction when it comes time to settle your expenses.
Choose from a variety of room types at Mansion Alcazar to find the perfect retreat for your stay. The Small Double Room offers a cozy and comfortable space, while the spacious Suite provides ample room for relaxation. If you're traveling with your family, the Deluxe Suite can accommodate both adults and children, ensuring everyone has a comfortable stay. For those who prefer separate beds, the Superior Twin Room and Standard Twin Room provide a comfortable twin bed arrangement. Each room is thoughtfully designed to provide a peaceful atmosphere, while ensuring your comfort and convenience throughout your stay at Mansion Alcazar.
Closest airports
Cuenca / Mariscal Lamar
1.7miSpa/Wellness packages
Restaurant
Business center
Free wifi
Room service
Steam room
Sauna
Bar
Tour desk
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Kitchenware
Garden view
Garden
Upper floors accessible by elevator
Balcony
Soundproof
Extra long beds (> 6.5 ft)
Free toiletries
Show 11 photos
Small, 1 Twin Bed
1 Twin Bed
170 sqft
Private Bathroom
Flat-screen TV
Free toiletries
Shower
+
More details
Welcome to our Small Double Room, perfect for couples and small families! With its comfortable Twin bed, private bathroom, and featured amenities like a flat-screen TV and free toiletries, this cozy room offers everything you need for a relaxing stay. Whether you're here for a weekend getaway or a family vacation, our Small Double Room is the ideal choice.
Show 18 photos
Suite
1 King Size Bed
345 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
Our Suite is a spacious and luxurious double room, offering a stunning garden view. With a private bathroom, coffee machine, and flat-screen TV, you can relax and unwind in style. The suite also features a comfortable king-size bed and extra amenities such as a bathrobe, safe, and iron. Perfect for couples or small families, this room provides all the comforts and convenience you need for a memorable stay.
Show 16 photos
Deluxe Suite
1 King Size Bed
1 Sofa Bed
645 sqft
Garden view
City view
Kitchen
Private Bathroom
x3
+
More details
This spacious Deluxe Suite is perfect for a family vacation, with its 646 sqft size and ability to accommodate 2 adults and 2 children. Enjoy stunning garden and city views from the balcony, while having access to a fully-equipped kitchen and a private bathroom. Additional amenities such as a flat-screen TV, coffee machine, and free toiletries are provided for your comfort.
Show 15 photos
Superior, 2 Twin Beds
2 Twin Beds
300 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
Relax in our spacious Superior Twin Room with a garden view, private bathroom, and amenities like a coffee machine and flat-screen TV. Perfect for 2 adults and a child, enjoy a comfortable stay with free toiletries, a shower, and all the essentials you need for a memorable trip.
Show 15 photos
Standard, Double
1 Queen Size Bed
260 sqft
Private Bathroom
Flat-screen TV
Free toiletries
Shower
+
More details
Enjoy a comfortable stay in our Standard Double Room, perfect for two adults and one child, with its spacious 258 sqft size and cozy Queen size bed. The room features a private bathroom, flat-screen TV, and free toiletries, ensuring a relaxing experience for our guests.
Show 19 photos
Standard, 2 Twin Beds
2 Twin Beds
260 sqft
Private Bathroom
Flat-screen TV
Free toiletries
Shower
+
More details
Experience comfort and convenience in our Standard Twin Room, complete with two twin beds, a private bathroom, flat-screen TV, and free toiletries. With hardwood floors and a safe for your valuables, enjoy a relaxing stay with us.
Show 16 photos
Superior
1 Queen Size Bed
375 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
Experience ultimate comfort in our Superior Double Room, featuring a queen-size bed and accommodating up to two adults and one child. Enjoy a spacious 377 sqft room with a garden view, private bathroom, flat-screen TV, and a coffee machine. Additional amenities such as extra long beds, free toiletries, and a shower make for a truly relaxing stay.
Show 8 photos
Deluxe Suite, King Size
1 Sofa Bed
1 Queen Size Bed
590 sqft
Garden view
Private Bathroom
Coffee machine
Flat-screen TV
x3
+
More details
Show 13 photos
Superior, King Size
1 King Size Bed
More details
Show 16 photos
Standard, Queen Size
1 Queen Size Bed
More details
Superior, Queen Size
1 Queen Size Bed
More details
Room Selected at Check in
More details
9.2
268 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Meiling
9.1
August 2024
The historical building was once a home to an Ambassador so it does feel more like going into someone’s home. Even the cheapest room is full of pictures and very well furnished. It’s less than eight minutes to the Cathedral de la Immaculada Concepción and opposite to Paccarri chocolate cafe. The restaurant faces the courtyard filled with flowers and trees, perfect start to the morning. The concierge helped me to arrange a private tour of Ingapirca, a must see for Inca enthusiasts.
I would have liked a little in the room, but you can get hot water by calling reception.
Fardeen
10
January 2025
The location was perfect. The whole experience would not have been the same without Veronica. She knows a great deal of everything, very knowledgeable and very accommodating. Her recommendations for tours, restaurants among other things was just perfect. She should really be promoted to a managerial post rather than just being at the reception. The owner of this mansion has Veronica to thank for the good running of this place. Thank you again for this amazing experience
NA
Anne
10
February 2023
This wonderful place is absolutely magical. It is beautiful, immaculate, and well cared for, with a gorgeous garden and lovely views from every window. The staff all made me feel so at home that within a day I felt like I never wanted to leave. They are helpful, considerate, thoughtful, and they anticipate one’s needs. The restaurant is absolutely first rate and the service in the restaurant is very special. The hotel and staff combine to into a real jewel of a boutique hotel, perfectly located in a gorgeous town. I was sorry to leave, and cannot wait to return!
Andy
10
November 2023
This is an oasis in a beautiful city. The rooms and courtyard are beautiful. I recommend it for couples. It worked well for our family of eight. We loved sitting in the gardens and enjoying the beauty and peace
Margaret
10
September 2022
The room we got on the first night was small and at the very end of the garden. We asked for another room and we’re given a beautiful room with a spacious living room in the main building. Breakfast was very good and service was excellent. Front desk staff were very attentive. The hotel is lovely, gracious, with an old world charm. It is very well maintained; gardens are beautiful and it is located very centrally. I would definitely recommend this historic hotel to anyone visiting Cuenca.
Nathaniel
10
July 2024
The service was incredible, and the property is beautiful
Could have more local dishes available for breakfast or in restaurant
Yuzo
9.1
July 2022
The location, room, breakfast and ambient was excellent. Especially the patio which had a beautiful english garden was unforgettable. The famous French brand (L’occitane) was used for all amenities including body soap, shampoo and conditioner which was impressive. Last but not least, the staff were so friendly, fluent in english and professionally proactive.
The background music in the main restaurant at dinner was a bit loud. I suggest better not play any music to keep an authentic atmosphere.
Jacqueline
10
January 2023
We loved this hotel! We were ill part of our stay and the staff took exceptional care of us...treated us like we were family. They went to the pharmacy for us, prepared special meals for us, and kept an eye on us throughout our illness. Many thanks to the wonderful staff, including Diego and Jaime. Muchisimas gracias!
Yuzo
9.1
August 2023
It is our second visit since last year. The room, garden and the staff were as expected with friendly atmosphere, good maintenance and quality.
Nothing much. But when we checked in on the first day, the room was not cleaned so well and we could not find the indoor slippers.
Anonymous
10
July 2023
This hotel is a paradise within the city. It has lush greenery as you enter this magical hotel. The staff was beyond helpful, especially to make sure we had a wonderful anniversary. Veronica was amazing that makes arrangements and communication I highly recommend.
nothing it was perfect
Airports
Cuenca / Mariscal Lamar
1.7miAirports
Cuenca / Mariscal Lamar
1.7miAttractions
El Cajas National Park
3miCocotte
Cuisines
Ambiances
Spa/Wellness packages
Restaurant
Business center
Free wifi
Room service
Steam room
Sauna
Bar
Tour desk
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Kitchenware
Garden view
Garden
Upper floors accessible by elevator
Balcony
Soundproof
Extra long beds (> 6.5 ft)
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Live music/Performance
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Designated smoking area
Facilities for disabled guests
Hardwood or parquet floors
Heating
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Kitchen
Kitchenware
Microwave
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Parking
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beauty services
Facial treatments
Full-body massage
Makeup services
Massage
Sauna
Spa
Spa facilities
Spa/Wellness packages
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
Garden view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Private parking is available at a location nearby (reservation is not needed) and charges may apply.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Discover,
American Express,
Visa,
Diners Club,
Maestro,
Cash only
This property accepts cash.
What are the check-in and check-out times at Mansion Alcazar?
When you book a stay at Mansion Alcazar, you can access your room from 02:00 PM and should leave by 12:00 PM.
Is there parking at Mansion Alcazar?
Yes, there is parking available at Mansion Alcazar. The parking is private and located at a nearby location. However, please note that parking charges may apply. It is also worth mentioning that parking reservation is not required.
What are the rates at Mansion Alcazar?
Mansion Alcazar offers accommodations starting at $162. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What are the room types available at Mansion Alcazar?
The hotel offers a variety of room types, including Small Double Rooms, Suites, Deluxe Suites, Superior Twin Rooms, Standard Double Rooms, Standard Twin Rooms, and Superior Double Rooms. Smoking is not allowed in any of these rooms. The rooms accommodate varying numbers of adults and children, and bed sizes range from Twin to King size. Room sizes range from 172 sqft to 646 sqft.
What are the main attractions at Mansion Alcazar?
Guests at Mansion Alcazar can spend their time enjoying a range of leisure amenities. They can indulge in a relaxing spa experience with wellness packages, steam room, sauna, and various spa treatments like full-body massages, facial treatments, and makeup services. Additionally, the hotel offers live music performances for their entertainment.
For dining options, guests can visit the on-site restaurant called Cocotte. It provides a variety of cuisines including traditional French dishes. The restaurant has different ambiances to suit the guests' preferences, whether they are looking for a family-friendly atmosphere, a romantic setting, or a traditional dining experience.
With these amenities available, guests will have plenty of options to unwind, pamper themselves, and enjoy delicious meals during their stay at Mansion Alcazar.
Is there an in-house restaurant at Mansion Alcazar?
Yes, the hotel has a restaurant called Cocotte on site. It offers French cuisine and provides a family-friendly, traditional, and romantic ambiance.
Which payment methods are supported by Mansion Alcazar?
Mansion Alcazar accepts cash as a payment method, as well as Diners Club, Visa, American Express, Discover, and Maestro.
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