Clean and big room with big balcony Good room cleaning from house keeping especially mrs radwa always smiling overall the hotel with the facilities is valuable for its price

Alot of birds around and dierty swimming pool the breakfast needs more variety and fresh bread selection but otherwise reasonable breakfast as well as i ordered chicken fillet sandwich from the loopy bar it was burned bread and looks something strange not chicken at all never seen before and i cancelled the order and TV channels were poor signal bad quality and few selection

not good

all the hotel room need to refurbish

The hotel is a little outdated but still acceptable 4 star hotel. It's located in a busy area but once you enter the property you're in a different quiet place. Staff members are very helpful and cheering. Room was not the most comfortable or luxurious but comfortable and big.

Limited choices for food. Breakfast is boring if you stay more than 1 or 2 days.

It was clean, the rooms were good size and so was the bathroom. The cleaning staff are amazing, especially Rawda! She's a lovely and friendly lady, great cleaner. The pool was cleaned each evening.

Unfortunately, the night staff at the reception desk really let themselves down! We arrived in the middle of the night with 2 kids, travelled from the UK. Kids were tired and desperate for sleep but because of some misleading info on the website (booking.com) it states different prices for Egyptians yet in the questions & answers the answer from the hotel contradicts that its same price for everyone! But at the desk we ended up paying $20 per night per room extra for 8 nights! Then they let us in the room! ALSO THE WATER IS NOT FREE!!

The room was okey, quiet, close to swimming pool. The room was big, fridge worked well, and there was all what you need. The breakfast was very good. The rest - you fill little peace of calm in a hurry city.

They give us the price higher, then it was on booking.com. Some lamps in our rood didn't work. And they didn't clean the room every day.

Beautiful courtyard and pool. Large, clean room. Excellent, friendly staff.

The Hotel-At-Large was terrific, but the Spa/Hamam/Massage experience was lacking. Overpriced; we did not receive the full time of the treatments we paid for; and spa was not well-maintained.

Everything at the hotel was perfect starting from the reception until we had left the hotel the only concern 😟 was the WiFi signal it was very weak very bad even after we informed the reception I just got an Egyptian Sim card to fix that issue to avoid any disturbing of my travel

Wifi very bad very boor very week

The House keeper (Ms Samah) did fantastic job in cleaning the room regularly and maintaining it. However, it was SHOCKING to learn that the HOTEL's aircondition in rooms are working ONLY in summer (cooling cycle), while in winter months, there is NO heating in rooms at all??!! When asked for electric heater, I was presented with a very old one that was useless and very ineffective!? I had to buy an electric heater on my own expenses for the long-duration of my booking (two weeks). The Pool was excellent, well maintained daily. The Breakfast was excellent and very good value for money, the dinning room managers (Mr Hamada, and Mr Asem) did fantastic job in managing the quality of the food, service and cleanliness.. Well Done.

Making sure that there is electric heater in all rooms that their aircondition do not work with heating phase (cycle).

Staff , Mrs. Raghda housekeeping supervisor and Mrs. Samah from housekeeping. Room service is bad and needs improvement. The room is big but It needs to be renewed. The hotel is good but needs to be renewed as well.

Comfort , comfort , comfort The staff is so great.

the reception is very supportive. Mrs Mai is so helpful and customer oriented. the room has a nice view and clean and i enjoyed the swimming pool.

everytime i stay there is no WIFi.