- Restaurant was excellent - Staff and restaurant staff was kind and very helpful - Location is lovely - Pool and beach were very nice - Hotel layout was nice - Would highly recommend to others

- Customer service was unreachable if you were off of hotel property - Would have preferred the room to be a little more clean, there was a smell coming from our shower drain in the bathroom and some stains on our pillows and towels - Wifi/Internet Quality was poor- we had no signal in our room and had to go to more public areas of the hotel to get a stronger signal

The hotel is beautifully located, the room was spacious and comfortable and it has great facilities.

The access to the sea opens at 11 and closes at 6 which did not allow us to do sunrise and sunset swims. The hotel is a bit far from the city so you need a taxi to get there. The problem is that there is only one person in the hotel that can book a taxi and he is usually not around. It would be nice if the reception or guest relation would do that as well.

the room, the view, the cleanliness, the staff

Swings and kids toy's all are not safe (no rubber protection or it have sharp edges or slippery) and mostly are broken, Shish (water pipe) area are above the garden which fill the air with smoke

everything is perfect

everything location rooms people stuff

Hotel is clean and new Rooms are so clean and comfortable Food is super tasty and good quality also variety good value for money Beach is not for swimming it's for snorkeling and diving we love it Receptionist is so helpful All the rooms beach view

Pool is not heated Mosquitoes in the hotel and in the room😔

Restaurant staff is professional and friendly so much Some foods should be available as coca cola or ice cream 🍦

Upon check in I asked to change my room , receptionist was cooperative but when i asked for bellman to take my luggage to the new room he delayed up to 30 minutes Receptionist couldn't offer another bellman as it was just one for the whole resort.

I arrived at the hotel for 3 nights. This is the third time I have stayed at this hotel. In my opinion, the hotel is at the best level in all of Dahab, Of course, the spa at the hotel is also at a very good level. I am from Israel and I am careful about kosher food that I brought with me, the hotel gave me the opportunity to prepare and heat my food in the corner of the hotel kitchen. And here is the place to praise Khulud from the Kabbalah mitzvot. Holud speaks fluent Hebrew and helped us with everything we asked for and everything we needed. Thank you Akutel team for the experience and the service, and it's great that you have a staff member at the reception who speaks Hebrew, it is very important and helpful. Any Israeli who comes to the hotel and encounters a problem can talk to Holud and she will fix the problem or explain it to you. Thank you Holoud.

What is special about the hotel is that it also has a large pool with slides. A private beach, the best spa in the entire Dahab area, there are facilities for children, a gym, lots of seating areas, a huge lobby, in short a hotel that has everything... In addition, there is a lady named Holud who helps and assists the hotel guests in all the necessary things, I will return to the hotel again just because of the service she gives us.

nothing!

Everything about the resort is beautiful. The rooms, the view, the food, the staff everything was perfect

Nothing

Everybody is very helpfull and friendly. Great beach and pool Food is very good in Egyptian standard. Dining room was always plenty of free tables (in other hotels it was very frustrating looking for a free table to dine).

All inclusive plan is disappointing. Not really worth it. Policy regarding room key is annoying (only one allowed per room, charged when it was lost... this is definitely a first...) Also pool towels are only given 2 per room when we were 4 . Booked a room for 4 (2+2). Got 3 beds and only 2 towels. Had to keep asking gir towels which is weird...