Staff was very friendly, especially with our small children. The kids club was great as they had different activities throughout the day. There is a great playground at the beach and it's generally a very children friendly hotel. The breakfast and dinner buffets were great too and I would recommend to go for the half-board option. The pools were simple but the one for kids was heated which was perfect as otherwise it's a bit too cold in January to go swimming. Soma bay is a peninsula purely for tourism with a nice promenade to walk between hotels and some shops. There is also a reef close-by but we didn't have a chance to go there.

The à la carte food (e.g. for lunch) felt overpriced. I appreciate that might be part of the hotel's "business model" but expect prices that are going to be on par or higher than in most European countries. If you go in winter like we did, it's also worth understanding that Egyptian weather is typically sunny but there are strong winds. So you likely going to need a jumper or jacket in the mornings and late afternoon.

Food quality and varieties is exceptional. One of the richest and tastiest buffets that you will keep in mind as a benchmark. There are different sites for dining tables, chose the few ones outside of the restaurant (outdoor area) if you want more quiet spot still with exceptional view of the pool, beach, mountains behind. I really enjoyed the scene from there a lot. Or you can dine outside of the restaurant (indoors) enjoying the airconditioned area with the lovely scented vanilla air freshner that is used in the lobby area around. The beach is sandy with 2 -4 meter shallow water (suitable if you have kids) then goes deep gradually if you want to swim. there are few corals after the swimming rob area so you can enjoy a little bit of snorkeling there too :). Don't miss the floating river with the floating, it is a very nice relaxing and fun too, :) Kids' pool is shaded which is great for kids and moms as well :) Water bottles are supplied on daily basis to your room and with the beach towel. Rooms size is great with a nice view even selecting the lagoon view, which i didn't expect at all. Next to the hotel is the Marina, relatively small but very nice in the evenings, Afandina cafe if you like shisha, another bar, few shops, supermarket and pharmacy. The Spa is good as well however the steam rooms were out of service. I enjoyed the stay generally.

the steam rooms that were out of order, both in men's and women's area. at the beach area you press the button to call for the waiter however he didn't show up, probably ours was out of order or so, so we had to go to the bar.

I spent 15 days .The hotel is excellent with great quiet location. The room is excellent, clean and bright and had all the equipment needed and even more that was not expected. Thank to Mina, Mohammad and Bacha for being all the time after us and available. Stayed on half board( breakfast and dinner) very large choice and excellent food. The staff in the restaurant was so nice and friendly and all the time after us, A big thank to Albert, Ahmad, Mr Wael and all his team for their nice and cheerful faces and smiles and being so professional and helpful checking every time if all is in order. The swimming pool is great and a special motion to the animation/recreation team ( specially Atta, Alaa and Mahmoud) who are doing a great job with different activities during the day in the beach You must try the SPA, diving and snorkeling, so many activities available that you can enjoy alone or in family or with friends. the sunset is just gorgeous

Snorkeling at the reef. However there could have been a better safety assessment of swimmers before setting off. Heated pool and spa - jacuzzi needed to be warmer. It was great having towels provided wherever we went. Recreation staff were very helpful. Good food - particularly the breakfasts. Excellent service. Across the site staff were friendly and anxious to please. The layout of the grounds was beautiful.

We had paid for a room with a side sea view. But the sea could barely be seen and was shielded by a palm tree. It was a disappointment, and inappropriiately described. We arrived late so I could not mention this till later the next day. I was offered a room change- but would have been moved to the other side of the hotel away from our daughter. We had a very happy holiday, but I think you should know we were unhappy with the description of the room.

Everything was perfect! The room service, thanks to Mohammed was really excellent with nice beauty products and lovely good-bye gift. The tour guide of the hotel snorkeling tour also did a great job, it was one of our favorite activity! Thanks to the front office our booked tours were smooth with the kindly packed and healthy breakfast boxes. In addition, during the evening we have seen dessert foxes in the hotel garden, which was absolutely amazing to witness in person! Thanks a lot for everything, we loved our stay there!

Close to the hotel, in front of Baladina restaurant in the port area the sea is full of plastic bags. Please be so kind and clean it up even if it doesn't belong to the hotel, but it belongs to our Earth and we are responsible to keep it healthy and clean. Thanks a lot in advance!

The Kempinski hotel soma bay boasts a wonderfully designed interior and landscape that exude a sense of tranquility, providing a relaxing atmosphere. Adding to the experience, their captivating signature scent permeates the air, further enhancing the ambiance. During check-in, Ms. Farah efficiently facilitated the process, and the overall check-out experience was equally smooth. The front desk staff displayed remarkable hospitality, accommodating our needs with utmost courtesy. The open buffet consistently delighted us with its delectable offerings. The food was consistently enjoyable, impeccably presented, and featured a diverse selection of fresh dishes that varied each day. Ibrahim and Yousri, who waited tables at the main restaurant, stood out with their charismatic and cheerful personalities. They were always eager to assist and exemplified the exceptional service displayed by the majority of the resort's staff. The beach and pool staff, including Hussein, Romani, Mohamed, Ahmed and their colleagues, were also incredibly attentive and helpful. Their presence ensured that we had a pleasant experience, readily assisting with any requests or inquiries. The dedicated housekeeping Mobarak, was consistently available and ensured that our rooms were impeccably clean. The attention to detail extended to the towels and beds, maintaining a high standard of cleanliness throughout our stay. Furthermore, the resort provided strong and reliable Wi-Fi coverage, extending from the main areas to the beach, enabling us to stay connected at all times. One aspect that stood out was the dedication of the staff, who went above and beyond to provide exceptional service. Their commitment was evident as they wholeheartedly served guests, often offering assistance with both hands and a genuine smile. During our stay, we had the pleasure of meeting Mr. Mahmoud Matar, the knowledgeable, respectable, and proactive manager.

While the resort excelled in numerous areas, the entertainment options were not particularly strong. Typically, an evening's entertainment consisted of a two-hour performance by a singer, occasionally replaced by a DJ. Additionally, it was worth noting that the dinner package did not include beverages, even basic ones like water and soft drinks. These were considered additional charges. Finally, it is worth mentioning that the presence of a service tip box near the lobby entrance was not to our preference. We would have preferred the more traditional approach of personally giving appreciation tips.

I like the courtuasy of the hotel staff. Very professional and knowledgeable. I loved the location and cleanliness. The grounds were amazing. The food very tasty. It's a big hotel but has this kind of boutique luxury and home comfort.

I had a very nice room with side view of the ocean. The only thing was I didn't have an elevator and had to climb to the third floor. I was still recovering after surgery.

Beautiful hotel in Soma bay with cristal clear water on the coast and even their own reef Great facilities: pools, a spa, gym and even a lazy river! The private beach is also a dream with very nice and attentive staff (they bring you towels, spray your beds with anti fly repellent and even ask if they can clean your sunglasses!!)… The staff in general is super friendly and helpful, they try to make everything more personal (in a very good and nice way), eg your the cleaner, the towel guy, your favourite waiter- everyone knows your name and greets you enthusiastically when they see you. It’s just soo nice, like living in a little paradise village. There is a free shuttle on the coastline which is very helpful- go at least once to the “Jetty” a long wooden pier which leads to a huge coral reef! Also food is amazing, loved especially all the breakfast choices! Best thing was the hospitality and the reef in our opinion!!! We will be back!

There could be more palmtrees on the property- but maybe that’s just me, i love a lush garden! After sun down you immediately have to get out of the pools- even though its not dark yet. Tours provided by the hotel are really overpriced- just book online that’s way cheaper! Same thing goes for taxis.

I am completely satisfied with my stay at "Kempinski". The hotel is exceptional in every way. Beautiful architecture, with an interesting complex of several types of pools and artificial lakes that fit into one dynamic environment, a beautiful lobby bar with lots of interesting and colorful details and beautiful smells. that extend through the space, leaving a special impression and pleasure. A beautiful beach, with an even more interesting coral reef and a colorful underwater world. Music programs in the evenings on the beach itself, which blend with the last rays of the setting sun, are an ideal way to end day. I would also like to mention the excellent selection and quality of food, so I would highly recommend everyone to stay at this very interesting and special place.

I don't think I would have anything to say in that context.

the conditioners are very noisy, they should be renewed