The staff in the restaurant and animators team was lovely, very attentive. The territory is small but maintained very well. Beach is quite packed but has space for everyone. Lots of things for the kids (but be careful, some can be broken)

Some guys at the reception were incompetent. For example, one wanted to charge us an extra night due to his miscalculations (and we spent an hour arguing late at night till he admitted he was wrong). There were several problems in the room (the air con stopped working at some point, the was a small trouble with a window which couldn’t be closed). The reception did not solve them, just constantly repeated that some people would come and fix. At the same time, there are a couple of guys who are trying their best at the reception, you just need to be lucky to catch them.

The hotel was fab with a beautiful reception area. The staff throughout the hotel were friendly and most were always ready to greet you with a cheerful smile. The lifeguard team were amazing and kept the beach free of litter, raking the sand every morning and cleaning in and around the pools. They would also do their best to find you a sunbed and set it up for you with your towel. There was level access from the beach into the sea as well as steps down from a jetty and it was safe for paddling as well as swimming. Sometimes a few fish to see, but not the really clourful reef fish. There were some rocks in parts but no need for beach shoes unless you can't see where you're putting your feet! There was also an onsite dive centre that looked well organised. The children's pool and play areas were well equipped. The animation team were great and there was a variety of evening shows. I loved the position of our room. Although the furniture was a bit old, the room was clean and the air conditioning worked very well. Food was always plentiful in the restaurant and it was kept very clean by the waiters and chefs. Food in the Chinese restaurant was good. The gardens leading down to the beach were beautiful and were well tended by a small team of gardeners.Tea and coffee by self service machine was available 24/7. I also enjoyed a reasonably priced massage in the spa. Outside the hotel it was very lively with shops and restaurants all around. And finally, thank you to the reception team for your smiles and helpfulness!

Wine and beer being served to us in paper cups. Especially wine, because it leaked through the bottom of the cup! There weren't enough seats in the pool bar area for relaxing with a drink in the evening. If you did manage to get a seat here, staff would serve you drinks in a glass. There was an indoor bar that looked very nice, but drinks there were extra charge. They also had a singer there and small dance floor. It would have been better to provide this for all guests to enjoy. Some guests were early morning 'sunbed baggers' but this happens in most places. I would have liked clearer information about the a la carte restaurants and where to book them - we missed out on a visit to the Italian restaurant because we only found out on our last day.

great stay - awsome beach at hotel - even saw a dolphin near. Mohamed at bar was always so nice. Shady at reception was helpful and a problem solver. Food was also good - restaurant offer late dinner if you arrive after 9pm.

the security manager was rude after the check out - even we discussed everything with the reception that we have an all day program cuz late flight and let us leave our luggage there - after we arrived back at hotel he run after me and treat like a thief without my bracelet, learn to respect your guest!

This was my fifth time here at Minamark hotel . As usual all the staff members were helpful cheerful and friendly especially Salama from the house keeping team . Food was good and had many varieties. Overall I enjoyed my stay .

We loved the facilities,location,variety of food, security, tours on offer and above all else the friendly, flexible staff. New years eve party was the highlight. Everyone was so kind and genuinely helpful. My children had such an awesome time that they want to return here again. Thank you for making our trip so memorable.there were so many highlights and New Years Eve party was so grand that it was an event we will never forget to kick off 2024. Some of the staff who went above and beyond were: 1. Shady who assisted resolving an issue with my online booking speedily when he intuitively picked up while walking the front desk that we arrived from a long journey with 2 kids and needed to get into a room quickly. He also speedily resolved the hot water in the room. 2. Hamada who was spot on in understanding the tours and renting us snorkel gear and helping the children snorkel. Something they did for the first time 3. All the lifeguards on the beach who worked during the day keeping an eye on the boys and guiding them where to snorkel. 4. Salama from housekeeping who made sure we came back to a clean room always done with a smile. 5. All the chefs and waiters especially the chef on duty for breakfast downstairs who had about 7 orders on the go in his head and got it all right, the chef downstairs serving the meat, the lady making the bread. The pastry chef. There was one chef in particular whom my son Khai forned a friendship.and he always checked on him during meal times. Thank you so much. Khai will be writimg personal thank you notes for all of them. 6. The awesome animation team who took the festive vibe to the next level. You all exceeded our expectations. We will be back and will share with our amazing experience. The safety of the resort is also something to highlight as I felt comfortable leaving my children to go around on their own. This is priceless

We did like the view from the room plus the food in the buffet because it has a lot of choices. The staff were smiley and helpful. They always give choices and exceed the expectations. The beach is very amazing. Special thanks to Mr Nagy in the reception area because he was so helpful to us)))

The lack of space in the beach area where people can relax It's somehow noisy in the first building due to some construction work or maintenance in the morning

Animators were very good: friendly, energetic and positive. Food was good enough. The personnel overall was doing their job very properly - cleaning, cooking, management - seemed to do their best. Problems were solved fast and without much fuss - thanks for that!

People that are selling stuff like massages, spa treatments, tattoos and so one - could have less aggressive marketing strategies, felt a little pushed.

Such a welcoming hotel. All the staff cannot do enough for you. Nagy in reception was particularly helpful. Being a solo traveller aged 74, I felt extremely safe and well looked after, I will return again to this hotel.

I cannot think of anything I didn't like.

Minamarrk is located in the middle of the city, but also on the beautiful Red Sea. The staff is fantastic especially Mister Mohammed from reception and mr Nagy. If you have a problem, it will be solved to your satisfaction in no time. Also mr Najib Amhali (nick name) and the staf at the bar. And ofcours Peter and the manager and the rest of the staff from the restaurant are greet. Miss them all! They make you feel at home!

No nice beach music. Only some times from the animation team.

Nagy was super helpful when checking us in and was so welcoming. The breakfast was lovely and the playground and beach were enjoyed by the children. We only stayed 1 night as we were staying in Luxor but needed a bed for the night after a long flight! We would definitely stay again for much longer than 1 night as all the staff were friendly and welcoming.

Some of the equipment in the playground was broken. The view from our room was of the main road so was quite noisy.