Our room was just 10 meters from the beach, that was very convenient. On the beach, always gently assisted by staff to get the sunbed in convenient place. The sunbeds were in enough quantity, never happened that we had no place. The small walls between the sunbeds create some personal space, that's very good. The food was good, and no queue in the restaurant. Very pleasant staff, always ready to help. Always smiling 🙂 We enjoyed a lot the sea view from the restaurant and open space there it was fantastic. All in all, we are delighted! We came for snorkeling, and it was great pleasure, so much different fish and other species, it was awesome! We went to El Fanar twice, and taxi service and Ibrahim was always helping us to get there and back. The walk along the beach is very nice, we used to stroll along in the evenings or jogging in the mornings 🙂 Hot water in the shower any time of the day.

The things to fix: wifi was not working very stably: my phone Samsung and HP notebook would sometimes disconnect and connect only several hours later or even next day, for unknown reason. My second phone Sony was having stable connection though. 🤷‍♂️ Of course, we do not come for wifi, but I had some work to be done, and more stable wifi would be of help. In our room 386, two electric plugs were not working, maybe better fix them or remove them... We ended up buying a 3-way plug at the local shop :)

This resort is the best. First of all, we came very early, and we got our room at 10 am already. With a free upgrade to a suite with direct sea view. What a beautiful room and stunning view over the sea and tiran island. Soft bed and pillows, very clean, good shower with tub, big room with balcony, free minibar, lots of amenities. The snorkeling is better than el fanar, ras um sid. The corals are healthy, so many fish, and 2 napolionfish as residents. Plenty sunbeds available. The kindness, the service, the food, cleanliness are the best. Me and mama where treated like queens. Everyone went above and beyond to make our stay as comfortable and pleasant as possible. The general manager, the staff from the kitchen, at the reception, everyone is so kind and helpful. I so recommend this hotel, and definitely wil come back as soon as possible. If a six star hotel would exist, they should have it. Wel deserved. Thank you so much for everything. Wendy and hilda

Superb welcome from staff - the first words I heard were “welcome home” - good marketing, but it works. Comfortable room with views towards the beach. Spotlessly clean. The beach adjacent to hotel has a very decent reef section with plenty of coral & colourful fish. The restaurants served a tasty choice of hot & cold food & drinks, plenty of fresh fruit, good vegetarian options too. Service from restaurant staff was excellent. Grill offered delicious meat and fish options. House wine & beer was tasty.

Wifi in my room was very poor - signal kept dropping, and speed was glacial. In the reception area and restaurant it was pretty good. Some mosquitoes about at dusk - wear suitable repellent or consider covering up exposed elbows, ankles etc.

Guests were mother and daughter.......... Reception - especially Mr Shabi and his young protege Kiku(?), and the snack bar waiter Mustafa...... in a sea of pushy people these 3 remained polite, helpful and attentive in the most professional and friendly ways without going too far. The cleaning crew was amazing, and creative. Our room was fresh and clean daily, the entertaining towel animals and other efforts made us smile. The resort grounds were much the same - clean pools, clean beaches, clean pathways, etc. The restaurants on the resort were less than we hoped for but still decent. Some days were clearly better than others, especially the fish(which we paid extra of course) - except for beverages. (Really? No beverages at the fish restaurant? What's up with that?) We booked a session for parasailing from resort staff. It was okay but rather short compared to other resorts in other countries. Beach staff was super helpful with towels. Taxis / cars take you to shops and town for reasonable prices and have an excellent system for the shopowners to call when you wish to return to the resort. Breakfast buffet was fine but nothing spectacular.

The activities directors/coordinators (animators) were rude, pushy, persistent. They interrupted our lunches (especially the Russian woman). We had to ask the lunch waiter to remove her from the cafe while we ate. The Egyptian man was far less rude and much more pleasant in recruiting for activities, and we did finally agree to one activity with him. This was also true about the spa staff - pushy, pushy, pushy.

The facility is big and well organized, although the jetty could be bigger. Reefs are amazing. We really satisfied with the service of the diving center, great experience with the instructor Solimen. For the meals, variaty may be limited but the food is delicious. Overall experience was good, would recomend and come again.

This is a general problem in this area, some of the staff have attitude problem and does some stare a lot. But in general they are good and helpful.

i gave u 9 in the rating because of Emad in the beach-bar he is a role model actually he made our vacation much valuable regardless the near by (noisy residents) also restaurant was good and there were tasty food also i would like to thank natasha & lera in the kids club

very poor beach u can’t even walk except the snorkeling area , very small pools animation is very basic

Beautiful hotel in a great location. amazing beach, and most importantly the team of the hotel, Ali Mustafa and Mr Muhammad from Chimichuri we’re so kind and welcoming to our family and our little boy. Pica from the reception was wonderful guide and super nice. seed Muhammad the Bartender from the lobby bar as well worth mention. Usually we don’t write reviews but those guys worth it 🙏

Beautiful, comfortable and quiet hotel. The staff is very helpful and smiling. The restaurant is very beautiful and varied. The rooms are very clean. I liked the hotel very much and will come back again.

The only note is that there needs to be a variety of parties inside the hotel.

The staff was really helpful. Rooms are super clean. Hotel is very bright which makes an amazing vacation atmosphere. The main restaurant food was a good quality with more than plenty of options to choose from. Especially the dessert section. Riff by the hotel is also very beautiful.

"a la carte" restaurants are a joke as it's nearly impossible to book them. During our trip (5 nights) there was only one option left. Also the food is similar to what You get in casual restaurant. Bath was clogged.

1) Prefect location from beach and Soho Square 2) Outstanding Coral reef 3) Friendly Staff, however felt the hotel is understaffed, so they are sometimes anxious, even angry (rude) due to stress and overload. 4) Wonderful entertainment programs (Thanks to Mr. Rico) 5) The beach refreshments (cocktails)

1) The food is not their strength point, no variability, not spiced enough but of a good quality thou. 2) Mosquitoes are a big issue but they helped us with (off) spray which made the sleeping possible.