Building design and presentation (beautifully renovated) Location v close to Medieval City, The room we had on the 2nd floor. (We stayed for 1 day at the beginning of the week - went on to other locations in Estonia and returned for a second stay of 3 nights) Excellent breakfast with good coffee, lovely fresh bread and a good selection of food. (This is apart from the eggs- see below)

The eggs at breakfast which were overcooked and cold - this applied to all the types of eggs - fried, scrambled and boiled. The first room we had on the ground floor which had been adapted for a person with disability and had (surprisingly in the circumstances) rather a cold bleak bathroom. Service one evening in the wine bar cafe where guests can go for dinner. Young member of staff on their own and completely overwhelmed.

We stayed in the zen deluxe junior suite and our room was very spacious and clean. The bathroom was simply stunning. The staff were so incredibly helpful with all requests and queries, it did feel like nothing was too much trouble. They even surprised us at breakfast when it was mentioned in passing that it was my birthday they brought out a cake with candles, lovely touch! The location was within walking distance to the old town which was ideal for us. We're hoping to visit again maybe again this Christmas and The von Stackelberg Hotel would be our first choice when looking to stay in Tallinn again.

1) lovely premise & facilities 2) excellent breakfast 3) great spa services on property 4) quiet rooms 5) clean and comfortable 6) timely and relevant marketing to upsell services during my stay

On multiple occasions during my stay, the staff was nowhere to be found. There was always a guest or two waiting at the counter for them to return, and, while professional, they’re not exactly warm or a particularly friendly lot (which may be a cultural difference). There is no buzzer or bell to call for the desk staff, and calling from one’s room to the reception won’t lead to a call back whenever they do get back to their desk. That’s the one detail they might sort out yet.

A nice room with character in a good location on the edge of the Old Town, a convenient location. Despite being in a busy area, the hotel was peaceful and our room was silent.The bed was very comfortable and the room was well equipped with all toiletries, coffee, sewing kit etc. We did not take the breakfast due to working early but did take a massage and a spa evening which was very pleasant. The massage was one of the most relaxing massages ive had and the spa was very nice. The staff were friendly and the housekeeping each day was superb. Despite the smaller size than expected, we enjoyed our stay and definitely recommend the spa, a massage and some room service from the restaurant.

Our only complaint was that the room was much smaller than we expected from the pictures for a 'zen' room upgrade. The bathroom was very tight in space, quite uncomfortable to even sit without knees hitting the bathtub and wall. However, the spa bath was a welcome addition at the end of a long day on work trips.

The Zen Deluxe room was absolutely fantastic! Spacious room with a huge bathroom which contained a large rain shower and a bubble bath. Bed and couch where extremely comfortable, I have’nt slept this good in a long time. The rooms where quiet and cosy which made it feel private, and the staff where really friendly, professional and helpful. The sauna/spa was also perfect. We had an hour to ourselves at the sauna for free as a part of our deluxe-package, but did also book the spa the next day where we got a glass of bubbles, a snack-plate and rose petals around the private pool. We had the best time ever! We didn’t try the breakfast as we like to sleep in, but we recommend this hotel to everyone who wants to visit Tallinn and like to treat themselves with some luxury for a reasonable price.

awesome.

we ordered breakfast to the room within the timeslot they gave as an option to choose from (09:30-10:00) and it came even before my wake up alarm (09:20). And they did not have any tray they could give for the breakfast. I had to wake up when they knocked the door around 9:15 and clean the table (after they told me so) with only my underwear on and it took 10min and after that the food was actually cold. and if I remember correctly we did order 2x bacon and eggs but there was bacon only on one plate. that was the only con, otherwise only pro’s.

The hotel is located just the outskirts of Tallinn city centre but allows you to have a nice walk across the park. Perfect stay for couples even tough we were travelling with a family of four and a dog. The hotel itself has a nice athmosphere and is very castle like but in smaller scale. Staff was friendly and we even managed to get nice service even they held a wedding service during our stay. Would definitely go there again and try out the spa services they are promoting. Jacuzzi in the room was nice addition!

We had slight issue with our room in the beginning but that got solved nicely. Breakfast is very basic but was included so we had it. Might consider having breakfast elsewhere.

Breakfast was outstanding - super - never seen such a wide variety of breakfast dishes. Very tasty too. And the breakfast hours were good. Room was nice and quiet to sleep, only the air conditioner was loud. Location is good. Inner yard is so gorgeaus and beautiful.

Our room had no towels and when I went to reception to ask about it, I was given the towels but no apologies or not even a smile from the staff member.

Location was good, beds were really cozy, small spa was really nice. We liked that the hotel is not an ordinary plain hotel. The breakfast was good.

The pictures and the rooms did not match. Even if there was more same type rooms available, they gave the smallest and not the best room for us. We choosed the hotel by the pictures, we wanted not an ordinary hotel room. After asking we got a better room. The room type included wine, but we did not get any.

Our room, Zen spa was excellent. We loved the ampient. Windows were facing to the court yard. Bed was extremely comfortable. We paid extra for private sauna with jacuzzi, it really was worth the money, steam sauna was wonderful. Breakfest was good.

Water pressure was really low. I had hard time to wash out conditioner from my hair. Shower end at our bathroom was dirty. Lights in the bathroom were way too bright and you couldn't adjust them, we worked around this problem by using phones flashlight as lightining.