Location, approachable staff.

Bathroom was a triumph of design over practicality. The bath was ridiculously high. So high, in fact that the hotel provided a stool to get in and out. Once in, there was no shower mat or grab handles making the whole process hazardous and for good measure in choosing to bath, the bath soap is way out of reach as it is only in the shower.

This is a great property. Close to old town - 5 min walk. Central  to other areas. Spotlessly clean. Quiet. Breakfast varied and good.  Staff pleasant and helpful. No significant complaints. I would definitely stay there again.

Nothing. My one minor complaint is that the bathroom doesn’t have sufficient room for toiletries. The sink area could have been better designed but the bathroom itself is great with heated floors.

Breakfast was continental / self service with a great range of options and seating areas. The whole hotel was exceptionally clean, staff were warm, friendly and welcoming. Location was great for the Old town and Balti Jamma market, access to bus / rail and trams. The spa was lovely at 20 euros each for 1 hour / 30 euros for 2 hours. We booked one hour which was sufficient for use of saunas / steam room and spa pool.

We booked one of the courtyard rooms, which was smaller than expected and on reflection we would not have, as we were quite overlooked and needed to keep blinds closed for privacy at all times as there is seating just outside the rooms. Bed was not comfortable ( for us) and air con was noisy so unfortunately we did not sleep as well as we would have liked.

Our stay here was really wonderful, and exceeded our expectations. We have stayed in many boutique hotels but this one was probably one of the best. The hotel was immaculate from the moment you walked through reception to our bedroom, which is very important for me. The spa was on another level in terms of calming, decor but especially cleanliness. The breakfast was also very good. My partner and I were really impressed with this hotel!

I found the staff to be a bit cold and curt sometimes, which I feel needs to be worked on. I would also have liked more of a selection of yogurts. My partner also found that there lacked consistency with the hash browns; sometimes they were cooked perfectly, other times they were under cooked, and other times they were hard and cold.

A gorgeous hotel with such welcoming staff in the centre of the old town and close to other amenities nearby with Balti Jaam which is a collection of food, markets, supermarkets and speciality shops a 5 minute walk from the hotel. The walls in the hotel form part of the old town wall, which is so unique and a Bolt or taxi ride is a 10 minute journey into the city centre. I stayed twice on different occasions on my visit and both were fabulous. The rooms were immaculately clean with adjustable temperature controls as it was very cold outside and they even packed me a breakfast takeaway for my early morning flight departure. Could not recommend highly enough.

Nothing

We were able to park our motorcycle in the gated service courtyard which was a huge peace of mind. Staff was super. The historical room was beautiful and nicely appointed. Very quiet room despite looking out on a back street. AC also quiet and worked well. Very good wifi in the room. Wonderfull courtyard to sit in and relax. Historical wall right at the back of the property. Old town right outside the door. A few minutes walk to the fruit market with wonderful fruit and bakeries.

Didn’t partake in breakfast due to cost (€25). The price was probably fair but we just don’t eat that much. It was nice to have option of room only.

This is a new facility with ultra clean and modern rooms located right inside the walls of the lower part of Tallinn's old town. The facility is easily reachable by bus or tram from the bus terminal, seaport or airport and it's an easy walk to get to any section of the Old Town. The hotel does a great job of mixing the old with the new (part of it is built into the old town walls). Our room was large and inviting with a view of the old town's stone walls. Breakfast was excellent. This is an exceptional 4 star facility, that lacks nothing. You will have a pleasant and memorable stay.

This facility lacks nothing. They really have their act together, it's a beautiful property with a great location.

Beautiful new hotel, friendly staff, great breakfast, spacey rooms. Super location.

Our room was by the courtyard, and we woke up before 7am cause someone started cleaning the yard right in front of our door. The sound insulation was poor, we also heard our neighbours quite well even though they didn’t sound particularly loud. At 8am, they started blowing leafs w some diesel blower and we got a horrible diesel stench to the room as we had just opened the door for ventilation. There was A/C, but it didn’t seem to work as expected and was quite loud. Showering made the bathroom floor quite wet as the shower wall was too short.

This is a fantastic little hotel right on the edge of the old town. Since it's a bit on the pricey side, you won't get young partygoers there, so it's all nice & quiet there. The beds were super-comfy, I had a really good nights sleep. There is a non-private Spa area that needs to be reserved at least an hour in advance and is expensed per person per hour, but for an hour or two it's really worth the price - very relaxing. The place feels rather new and almost oozes quality, I really really enjoyed my stay there. Wonderful breakfast too.

There was an inconvenience in our room when we eventually got there, but the staff was super helpful in turning the situation around and making sure I ended up enjoying my stay. Other than that I can't think of a single thing that I didn't like; this is a really nice hotel.

The room was gorgeous (we got a nice view of the courtyard). The staff were excellent - very friendly, professional and helpful. Facilities were great - love an espresso machine 😍 The bed was incredibly comfortable.

Just one thing - the shower screen was nowhere near big enough, and what was there was still leaky. It meant the floor was flooded every time we had a shower, even though we were careful. We had to use our towels to mop it up and get fresh ones. Staff were great sorting it out for us but it's something the hotel needs to address.