Very central location (small village though), on main Street. Staff were very nice friendly and helpful. Place looks really cute (like a little Smurf’s village 😉). Nice little spa with massage option (took the 25minutes for 35€ which was nice). Restaurant in the accommodation which had nice food (not more than that - need to clearly say if you want to get a table inside or outside). Room was very clean and the kitchenette was more than sufficient for our needs. WiFi was working great.

The floor is from wood and cracks a bit. Our room (number 9) was facing the main street so was a bit noisy when morning traffic started. Because there is no AC it can get a bit warm so recommend to bring a portable ventilator.

I loved the suite that had an Alsacian authentic cosy style. The whole place (Bergheim itself too) is very calm and quiet. The food and the service in the restaurant was great. The breakfast was a buffet, the food was delicious, fresh and local. The personnel from the reception was really nice and helpful and spoke English. They also informed us that we can go to a wine degustation close by (the same owner). As I didn't book in advance a massage, they were really kind to accommodate my request in the end, despite having no places left and I eventually enjoyed a great Bengali massage.

It was a great / superb experience staying in this beautiful hotel. Arriving in the city and at hotel means entering a different world which offers relaxation and French hospitality. Flowers and vine branches everywhere with old machinery such as wine presses on display. If you love romantic rooms with old but restored furniture (like we do), however with a modern bathroom it is a MUST to book this hideaway! We also had breakfast and dinner in the restaurant - it was very tasty and the prices were totally fine! Another plus point: As it was my boyfriends birthday i asked if it is possible to have a small cake in the morning ... well it worked out and we both had 2 wonderful tartelets in the morning - THANK YOU! In general the region is very scenic - there are quite a lot of things to do (especially for kids being 6/7+) BUT Bergheim is very sleepy. If you want to have a drink in the evening (especially on Wedndesdays / thursday when the restaurant is closed) it is almost impossible to find something. So get some drinks in advance and take advantage of the 2 beautiful inner courtyards of the hotel.

Perfect location to explore the route des vins and other places of interest . Lovely village .felt like stepping back in time to the 16th century expecting the 3 Musketeers duelling on the balcony at any time !..

The room was outdated and in need of renovation. Bathroom in particular .

In one word: superb! Staff was very competent. The studio was cosy, practical and clean. The jacuzzi and pool were a great treat after a long day hiking. The yard of the place is very stylish. A visit to a winery and tasting was included in the price, unfortunately it didn't fit to our hiking program. The hotel is located in a typical and beautiful Alsace village.

Nothing!

Awesome room, big and comfortable. The restaurant was good, we ate some really good Tarte Flambées, with two skilled musicians performing there. Pool and jacuzzi are a big plus.

Our bathroom did not have a shower but it WAS the shower, not very practical imho.

Stunning location, the hotel itself is stunning. We did a free wine tasting at the family's vineyard, 5 mins away. Then enjoyed that wine a dinner in the restaurant. The staff were super lively and the children were well catered for.

Very nice old Hause with old style spacious rooms. Very kind personal. Very tasty wine

Spa can not be used by kids /somehow we missed itin the description if there was any), room was quite hot (hot summer)

Pension located in a tiny charming Alsatian town in a charming old building. Personel very helpfull. A very good restaurant in the courtyard.

Rooms were on high level with steep stairs

The staff was very friendly and extremely helpful. The location was perfect and the swimming pool/jacuzzi were also great.

The walls were too thin and we could listen to our neighbors. The mattress was uncomfortable.