The location was good at the end of the town center. Very walkable throughout the town. Parking was plentiful in a public car park just a two minute walk away. Breakfast buffet was very good. A rec room with a pool table and sitting area was a nice feature, as well as a spa and sauna.

I am still trying to figure out the in room decorating feature of using permanent raw OSB plywood sheets on two of the walls. It may have been a design feature, but it made the room seem under construction. The hallways at night had self-initiated push button lighting which required searching for the dimly lit switch. Motion activated lighting would have been more user-friendly.

The location was a big plus. Part of the 'Route des Vins' with easy access to the entire Alsace region and in a nice location in Ribeauvillé around a charming square. There were enough breakfast options and the food in the restaurant was of high quality. Local traditional dishes were available, such as baeckeoffe and choucroute. There's also a sauna and jacuzzi that can be used between 2.30pm and 8.30pm.

Upon arrival, I was put in a room that hadn't been cleaned. Bed and towels were used, there were empty bottles in the room, and the toilet was dirty. That didn't make me happy after being for almost 15 hours on the road to reach the destination. However, this was solved quickly as I was offered one of the renovated rooms with built-in wall air conditioner (a necessity in France during the summer months).

Very nice place, high quality restaurant, though not the cheapest. Staff were friendly. The hot tub and sauna were a nice touch.

I would like the spa area to be open later in the evening. It is amazing to have a relaxing time after dinner and then walk to bed.

The room was not too big, it had a nice view of a small garden and the hills befind it. The location is great - at one end of the main street so you could walk the whole of it. The restaurant was also quite nice with sophisticated menu and a good chef.

The hotel is situated in the centre of beautiful Ribeauvillé and close to hiking trails. The hotel is tastefully and quirkily decorated, the bed (we had a comfort + room ) was amazingly comfortable and the room spotless. The breakfast buffet was delicious and had a lot of choice. Parking is 2 minutes walk from the hotel and very easy to reach so no problem. Thank you Le Cheval Blanc, we had a wonderful time.

difficult to find a negative

We stayed the the family room on an upper floor. The beds were very comfortable and the bathroom was spacious with plenty of storage and a very nice shower. The breakfast was good with a nice variety of choices.

While I don’t expect air conditioning, the fans were a bit too small/weak for the height of summer in an attic room. I also wish the terrace wasn’t closed in the evening when it is still light out.

great location! in the village centre but yet super quiet for sleeping and relaxing! the room is cozy and the bed very comfortable. For sauna in the spa you need to ask in advance (20 min to warm up) definitely good value for money! recommended!

maybe the personnel could have been a little more friendly:-) but maybe it has to deal with language barrier

Room was very clean , comfortable and large .. Very quiet and good air conditioning

not really a bad point but , the bathroom cuttains could have been less transparent

The location was fantastic! Breakfast was great. Very quiet, and it was really good sleeping!

The showers were really small/short. We were on the top floor, so that may have had something to do with it. The restaurant for dinner was good although expensive.

Location, friendly staff, newly renovated bathrooms. excellent restaurant!

room a little small, TV hanging way too far up on the wall. A little overpriced, the room.