Friendly and helpful staff, good facilities, close to airport and public transportation, evening restaurant convenient, sauna and small gym with pool, a really good size room with kitchen & dining area. Comfortable sized bathroom. Access to good coffee/ok hot chocolate in reception area 24/7, access to three elevators.

Breakfast, adequate and ok if staying for a short time, but range of food on offer sometimes absent (empty containers) and if staying for more than a week , a little boring.

Great communication prior to arrival and a super warm and friendly welcome, so we liked the place right away. Spacious and quiet room, with everything we needed. We appreciated that in addition to the kettle in the room, there was a coffee machine in the lobby available to guests as well. Good breakfast selection, and enough restaurants within walking distance. We were also allowed a later check out on request, which we really appreciated as well.

Nothing not to like. Unfortunately the restaurant was closed in the evening during our stay (weekend), but there were other options not too far. (And the sauna was out of action during our stay as well, but that's no doubt temporary)

The reception staff (we had interactions with three reception staff) were exceptional. very friendly and helpful, polite and professional. The room is large and the bed and pillows very comfy. Kitchen is well equipped for simple cooking / heating up. Good shower. Breakfast is very good with the usual items you expect in a 4 star hotel. We chose this place primarily due to proximity to Tesla supercharger plus they accept pets. Be very happy to return.

Small leak in shower door means water gets onto bathroom floor.

Great service great food Friendly and welcoming

Nothing Oh wait full fat milk needed to put out with other milk but everytime I asked for it they got it for me

The staff were really helpful, especially as we had a lot of luggage. The room was excellent. Breakfast was very good.

The bar and dinner restaurant are closed at the weekend - very frustrating

Proximity to Safran and airport. The lobby and exterior with the possibility to take a free expresso at any time.

Reception staff couldn't have been more helpful. A huge thank you!! Lovely room and very spacious and comfortable.

Breakfast was disappointing. Arrived with 10min to closing and the attitude in particular of one of the staff who was serving was appalling and harraassing to rush us to finish and refused to cook. This needs to be addressed urgently as customer service is everything.

The staff was very welcoming, nice and helpful, the rooms very spacious and clean and the facilities very enjoyable. The breakfast was also fresh and delicious. I would highly recommend the hotel to anyone, either just driving by or visiting Toulouse as it’s very close to the city center.

Nothing

Spacious room, can cook, very clean, staff super friendly. Our family had a very nice time and Toulouse turned out to be very beautiful too

breakfast was good. location was great, was able to get out for a couple of hours as s single female and felt safe walking the park at the end of the street.