Everything was very good from reception to the accommodation itself. We liked the location just nu the Seine. It is situated at a nice calm area in which easily can reach nice Ile Saint Germain and other cool restaurants. The Hotel restaurang also was great. They have professional and friendly service. The food was well cooked, presented and served. Their decoration is cozy and welcoming to spend time at the lobby as well. Also they have a nice environmental policy on plastic using. On this, they have a fountain probably at each floor we could refill our water.

Two major issues we had: 1. The toalett seems to leak time to time some bad smell. 2. Room service was a bit Strange. So we advice to go down and it directly at the restaurant, which has great service.

Good value for money, excellent connetion to city centre- direct metro line to Eiffel tower, nice and quiet location, food shop and bakery close by, good breakfast (but slightly expensive).

Single duvet on double bed, paper tea cups in the room, family room could be bigger

As a family qas nice to have the one room with four beds. Also the kids simply loved the pool. Not so many roof top pools in Paris and this one was perfect given the 30c heat of the day. Staff were friendly and hotel breakfast was very good. Interesting area which is a bit out of the main tourist parts however it suited our needs and the eiffel tower was a 20 min bus ride away. Staff went out of their way to find our 4 year old daughters lost bag. They found it at a nearby resultant we had visited and sent it by courier to us. Fantastic service, well done mecure.

No comments really, we had a stained duvet and the cleaning staff quickly organised a new one.

I stayed at this hotel for a week as I had to take an exam close by, in Issy les Moulineaux. The staff was wonderful!! This is the staff quality I would expect from a 5 star hotel. I’m used to hotels is Paris where the staff is, well, Parisian. This was such a different experience. On my first day I asked if there was vegan options in the breakfast buffet. Luckily the chef was around and personally told me there would be plenty vegan options and that if I didn’t find what I wanted, they would make me anything. I ordered room service for dinner a couple times and the food was amazing and cheap . The room per se was just ok but very clean with a comfy mattress, a couch and a table where I could study. The bathroom products were from Nuxe, which was a nice touch. Over the week end I had moved on to 4-star hotel in downtown Paris to be closer to the city center and oh boy was I disappointed. The staff was not nearly as welcoming and nice! Over one week every single staff member I encountered was smiling, nice, and trying to make my experience a good one. I even got a free coffee here and there (Admittedly I was ordering a lot of coffee).

Room was excellent, great view and quite spacious. Breakfast was very vast and started before most hotels Location is very safe and around 7 mins walk from the Metro Station / Restaurants, 2 mins walk from a Pharmacy and a lovely playing ground if you are travelling with kids.

I had to lose half of my stay's money because I booked as "Non-Refundable" but had to leave Paris earlier due to the ongoing Protests planned on 6th April 2023. The Hotel didn't give a bit of a refund (due to the circumstances). Of course I understand the decision of the Hotel, but again this is something which we weren't prepared for and assumed that the hotel management will be kind and give at least a refund of the breakfast which wasn't consumed.

1- The Staff. They were all so friendly, accommodating and professional! 2- The location. Close to a metro station and a short walk to the River Seine. Plenty of shops nearby too. 3- The room itself. Lots of complimentary drinks in the fridge. A lovely comfortable bed and English Tv channels. 4- Free Wi-Fi. 5- Lovely Buffett breakfast. Not a huge choice, but more than enough for me.

It would have been nice if there were vending machines in the lobby. However there was a very small selection of snacks and drinks - which were paid for at reception.

Everything was awesome.Never have slept on bigger bed in my life!!!.The breakfasts was Amazing! The staff at Breakfast was so positive,knowing what they do.First time I can feel such positive vibes from people that don't talk,just do their job.Thank you!Great Location too.Lots of local shops,bakery, restaurants. One of the Best thing also was that there were all the sport channels available and I could watch Premier league games when I could.Wow!

I wasn't going to leave anything here ,but Pint of beer from the lobby restaurant for €9 come on!!!! That's a rip off.My heart stopped for a sec when I saw it on my balance afterwards.

The hotel was nice, reception staff were helpful and friendly, specially one lady (can't remember her name) but she was wearing glass and had UK flag pin on her jacket, she was super friendly and help guided me on using the Transit app for transportation.

nearest metro station was about 9 minutes walk, a bit challenging with small kids considering the cold weather, also the area does not have many shops around to grab food, drinks or any other things that a person may need, you have to hire a taxi to drop you to another area or have to walk a bit.

It was well priced. Check in was swift and front personnel inc concierge (Sebastian) were very helpful. Parking was great at only €20/night. Hotel itself had excellent breakfast selection - typical French pastries/croissants etc etc. late check out at no extra cost was permitted at request. Overall very pleased and look forward to returning (without kids next time!). A massive thank you to Mercure hospitality. Made our birthday celebration the icing on the cake.

Gym only had CV machines in one room and outside pool was closed given the weather understandably.

room great, restaurant good food and excellent service

the front desk pesron, not friendly at all ( colored lady ), I asked her if i could borrow a wine opener and she replied that the kitchen was closed so no way she could let me use one...i went to the bar area and found one, i used it and i gave it back to the manager the next morning at check out...we won't come back to your hotel.