The room was clean and spacious, staff were welcoming and helpful. We had dinner at the michellin-starred restaurant and that was very nice!!! Waiters were attentive and friendly, food was of good quality and the atmosphere was nice.

The entrance of the hotel was a bit difficult to find on the road, we missed it on our first attempt and had to run a big circle to dirve there again. Perhaps a bigger/clearer signpost can help. The parking slot was safe and easy though.

We had the tasting menu which included four fish courses, a choice of two mains and two desserts, together with the wine pairing. The food and wine were excellent both in taste and presentation. Superb!

We were a little surprised that both desserts were served together, even though the menu said this would happen. Also why no wine pairing with the desserts, of the option of one? We had an attic room which felt a little cramped.

Staff were very helpful, my mum hurt her hand and needed ice, lady at front desk was very nice & efficient with helping. Staff are very courteous, I think they make the place.

We were put on different floors, at check in. I was in a room directly above my parents and could actually hear them through the ventilation. Had odd things like I had bath but no door to bathroom. My parents and brother had only showers. My bath had screen on wrong end, should be where most likely to splash ie near taps but was on other end. No shelf to put toiletries in the showers, have to bend to floor. Toilet in a separate room to shower/bath even though lots of room in the bathroom. So have to walk across room to wash your hands. Second floor has sloping roof, fine for me I’m short, not favourable to my taller brother. Michelin Star restaurant is closed Sunday and Monday night, so we didn’t get to try it as our ferry was on Tues morning

Everything was excellent - and exceeded my expectations. Slightly out of the centre of Caen (but on several local bus routes), a very warm welcome. Bedroom was very spacious with lots of power points. Food was beyond excellent!! And with a shop on site, I could not resist buying lots of wonderful memories!! I hope I will return

There was nothing not to like!!

The staff was phenomenal, especially Julia. Unfortunately we were not able to dine at their Michelin star restaurant because we were in for Dday and visiting other areas nearby. Our room was spacious, comfortable, and clean and I wished we had more time to relax, enjoy our stay and time in the city. Regardless, I highly recommend this hotel and would definitely stay here.

Nothing.

location was good for our daily trips out the room had everything we needed found very strange the separate toilet had no wash basin for washing hands.

the above was our main negative breakfast not included in the price of the room booking and €18 was expensive for myself only having a little muesli and coffee not worth the €18.

Loved the bathroom, and spacious room with a lovely welcome. I wish I had the opportunity to dine in the restaurant, but perhaps in the future, they'll have a vegan menu, but this is a fantastic stay in the surprisingly vibrant city of Caen. The room interior design seemed a little under 5-star standards but everything was clean and neat.

Great minibar in the room for weary travellers, layout of the room and bathroom is stunning, restaurant on site was incredible, and the staff were very accommodating. The breakfast was a delicious buffet continental breakfast with self boiled eggs option.. I needed some help to do this successfully in their boiler. But once I mastered the art .. it was fantastic.

We only booked one night and didn’t get to stay longer.

Found the hotel on Booking com. Very good location for exploring a small bit of Normandy especially the war sights, Honfleur and Bayeux. Very friendly staff. Breakfasts and room excellent. We didn't use the restaurant in the evening because we were away in other locations. Within walking distance of the centre of Caen, just. We arrived by Brittany Ferry from Portsmouth.

Nothing I can think of!

Breakfast was good with fairly good options.

Room was in slight disrepair with the tv not working for the first two nights and some plumbing fixtures were loose. Quite significant paint smell in the hallways at the time of our visit.