The location is very good, not far from the stations and the centre of Lille. As an Englishman who doesn't speak French, I found the staff to be extremely friendly and helpful. Whether it was at breakfast or an evening meal, they were always attentive and would even put my phone on charge. Most of the staff spoke English if they could and nothing was too much trouble, I cannot praise them highly enough! The housekeeping staff were also very helpful and friendly. The food was so good, I ate there every night, delicious Carbonnade Flamande and Confit duck.

A bit noisy out on the street at night as a very busy area.

I have to say that the room was small, but I was by myself, so not a problem. The hotel is about 100 feet from the train station, and about 400 yards from the Grand Plaza, and opposite is a large shopping mall, it is in a busy area, but in my room you could barely hear anything. The hotel has a restaurant and bar, I ate there one night and the food was nice and a reasonable price. I had a balcony overlooking the plaza. The bed sheets were like new and the shower, although a small cubical was good, for the price I found this hotel very good.

Small rooms, but I didn’t spend much time in it so not a problem for me!

Great location at a great price. The staff were very friendly and helpful. I was over for the Lille v Aston Villa match, and wanted somewhere conveniently located at an affordable price. Le Napoleon was a great choice.

It was very noisy from outside in the early hours of the morning. However this was not the fault of the hotel, and I would still stay there again if I was to visit Lille. Thank you to the great staff.

This hotel is what we were expecting and was good for a two night stay. Location is great being very close to the railway stations, especially since we were catching the Eurostar. We liked that it had a lift. Would have loved air conditioning in the room but wasn't too bad with the windows open, the days we were there it got to 29 degrees outside. The noise from the street didn't bother us at all.

Everything was OK and as expected for a 3 star hotel.

Location right by Flanders station, a few minutes walk from Grande Place. Traditional hotel with café bar as the way in. Our rooms had been redecorated and furnished recently. The staff were nice.

The en suite. The sanitary fittings looked new but there was not enough water pressure for the shower and the WC was not screwed into place so was unstable.

Le Napoleon is ideally situated for easy access to Lille Europe train station. The room was clean & comfortable. There's a lively bistro downstairs so you feel part of the Lille scene!

It would be lovely to have hot drink facilities in the room, ie for first thing in the morning!

Great location and friendly staff. Organised secure parking. Lovely bar downstairs. Comfortable room and beds with plenty of space.

Impossible to get to the hotel for a couple of hours to to a parade (not the hotels fault). Bathroom facilities a bit small.

The location is superb. There is an elevator which is very convenient. The rooms are compact but good for a city break when you’re mostly out and about.

Very warm room with the sun on it most of the day.

Fantastic location opposite Gare Lille Flandres, room was spotless, small but adequate

I would ask for a room at the back, there is a supermarket opposite the hotel and they get deliveries really early which woke me up, not the hotel’s fault

Great location, clean and friendly staff. Food was good too. Didn’t pretend to be anything other than its 3 star rating. Would stay again.

Nothing. Better than expected.