The location is great, near the metro station, easy access to the connection to the airport or central station. Not so far from the city center, you can easily take a walk .The room is big enough and clean, they change the towels everyday. Very kind and helpful staff.

The internet is very bad, don't rely on it. The sound insulation is not very good, you can hear the people from the next rooms.

- Friendly staff who spoke excellent english. - Hotel right next to subway station and literally across the road from a 24hr supermarket - 15mins walk from the Rhone Express Airport Tram stop, and the city centre - Free Luggage storage when you check out.

- The air conditioning cooling function had apparenlty been deactivated by the hotel as they were expecting bad weather the week after my stay. It seems bizarre that this is possible and to do it when the average temperature during the day was 26C and 16C at night. It would be useful if this was explained to guests when they arrive so they don't get confused as to why the cooling button is blowing hotter air than the heating

Large room, basic in terms of quality but satisfactory. No major complaints about cleaningness. Perfect air conditioning (on a really hot day). Common spaces basic but pleasant. Parking (11 E/day) was easy and efficient, the lady at the reception explained clearly where and how, so it was really simple. I have asked for parking space in advance (from other comments that appears to be a must, but there was plenty of space when we were there) Loading/unloading space at the entrance to avoid longer luggage struggles. A two minutes walk to the underground station to take you to the centre. Breakfast was basic but fully satisfactory. Overall, a fair 3 stars hotel with good quality/price balance, absolutelly no reason to avoid it if we ever come back to Lyon.

Not being able to contact them by phone (on the number provided by Booking). Having more than 3 towels available for 2 persons would have been nice, since we don't like to share them.

The front desk staff and the cleaning staff were always friendly, welcoming, and professional. I felt safe at the hotel. A supermarket is right across the street in case you need something. The hotel is close to a metro stop to get to the rest of the city (or you can just walk). You can also walk to/from the Gare Part-Dieu train station in about 15/20 minutes via neighborhood streets (totally safe).

Regarding the different lighting in the room, one couldn't just have one light on; it was all or a little bit more, or nothing. But it was fine. This is just a small thing.

Room was simple and effective bed excellent.

Would have liked coffee/tea making facility

very near to metro. big room and no carpets in the room. the breakfast is ok. parking avalibilty. special thanks to Agnes in reception, she is very helpful and she gave us good recommendations where to go and live areas for eating and walk around .we bought a city card for two days, so many attractions are free, you need to make reservations for boat trip which is free because of city card but you have to make reservation in the tourist information office and also for the tower of cathedral. we also bought hop on hip off for one day.

nothing

Hotel is located near from metro station (about 100m) and 3 stations from Bellecour station in city centre. Around hotel are shops and restaurants, all kind of styles. Hotel is very comfortable, clean and staffs are very friendly. Breakfast are very tasty.

Everything was okay. They were very helpfull for last day before leaving with storage of luggages.

The hotel has a good location with the metro line just few meter far. There are several options for restaurant in the area. They offer the parking for the car, that is good since it's difficult to find the parking in the streets. The room was OK for 2 days; maybe too small for a longer stay. It was clean.

Basic breakfast.

Nice hotel near the city center. We reached the center in 20 minutes. The room has everything you need. Normal wi-fi. We forgot some things at the hotel. The next day we wrote and called the hotel. Things were returned to us without any problems :)

There were difficulties with check-in. We checked in after 22.00. At the reception there was only a security guard who does not speak English. We could hardly understand that registration is through a special machine at the entrance. Unfortunately, the car is not allowed in the hotel's underground parking lot after 10 p.m. because there is no hotel staff. We had to find a parking space outside

Nice location - close to metro station Friendly staff who talk good english Comfy bed & pillow Good value good for money

Toilet seat was bit worn out Damaged front door - we had to push/pull very hard to get it open Power outage for more than 10 mins in the middle of night Parking in a separate building opposite the hotel