Good personnel and good breakfast

Tiny room and old equipment and elevator

Staff was amazing . Always smiling and very positive energy. Special thanks to MMe Anne, I hope I wrote the name correctly. She was very friendly, very kind, and made my trip a lot more giving the circumstances I had such as horrible weather and heavy workload I had . Will comeback for location and Anne!

Room chair was so uncomfortable it broke my back even worse .

The breakfast was excellent, location was great and room was new and clean.

We’d booked a triple, and the downgraded us to a double without our approval. We only had two people but we’d intentionally booked the triple for the extra room. They also asked us earlier in the day of our stay whether we needed separate beds, which I found strange but confirmed this was the case, only to turn up later and have a double bed. As friends we agreed to just share the bed, as it was so late and we couldn’t be bothered waiting for them to change it. They did give us a free breakfast but my friend slept extremely poorly and I’m sure would have preferred the extra sleep…I complained and haven’t heard anything back.

Location is a key selling point, and compared to hotel prices in general, it was good value (which included breakfast).The restaurant at the hotel is really good for dinner. Food is great, with reasonable prices & very friendly staff, especially Yassine, our waiter.

Our room was very small. It is difficult for two people to move around the room. Problem if you have a lot of luggage.

It's a nice relaxed hotel with a comfortable bar area. The rooms are small but clean and comfortable and the staff are really helpful. Breakfast was delicious with plenty of choice. I'd stay here again.

I chose this hotel because it's near the main railway station, but although super convenient, if I was staying more than a couple of days I'd chose a nicer area of Lyon. We stayed in a triple room and the single bed had no reading light.

The staff was very friendly and helpful. The blonde woman in the restaurant really works hard and she entertained me with the way her ponytail swung back and forth while she quickly walked from table to table. The woman running the breakfast room the next morning was also doing everything she could for guests. Went back to the grill a second time because the food was cooked perfectly my first time and the second was cooked equally well (steak/hamburger). I would go back again if I wasn’t going to Avignon!!! 😀😀😀

I don’t have any complaints!!!

Very friendly staff, clean and comfortable . Very close to the station.

I would like a kettle in the room to make tea/coffee. There are lots of homeless people sleeping on the road by Westfield, although they didn’t cause any trouble and you can always walk through the station building instead.

Pleasant stay in Lyon at Ibis. It's located in a pretty convenient location where transport is close and walking to attractions is easy. The staff were lovely and the reception even hosts a decently sized area to grab a drink and relax; it also has a nice arcade machine as well. The room was comfortable, albeit a bit small but it wasn't really an issue as we were only utilising the room for rest. Highly recommended if you are a backpacker or in need of a good and affordable place to stay.

The location is perfectly close to the train station. You can also reach the centre walking for about 15 mins. You have a shopping mall close to it in case of needs. The reception team is lovely! They helped me out with my parents check in, booking for a restaurant and lend us umbrellas for the rainy day. The room for 3 pp is quiet small. If you have big luggage might not be easy to move, but for a short stay is more than fine!

Nothing specific.

We were in room 510 (double room). The aircon was very welcome due to the excessive heat outside. The bed/pillows were extremely comfortable. The location to the train station and Part-Dieu shopping centre was excellent. The purpose of our overnight stay was to attend the Rolling Stones concert at the Groupama stadium. The tram to the stadium was a very close 5-minute walk from the hotel. All the staff were very helpful, smiley and polite. The communal Reception area was very friendly-looking for adults and kids. There was complimentary delicious-flavoured water all day on the Reception desk. The buffet breakfast had a good choice of hot and cold. For an overnight stay the hotel was great.

There was no safety deposit box in the room. The room was a bit small in size but ok for one night. There was no tea/coffee available in the room.