A good location within walking distance of the centre of Orleans. Did the job for a stopover on our way to southern France. Furnishings are basic but everything was clean and functional. Check in staff were friendly and helpful. Parking is behind the hotel accessed through an arch in the middle of the building. This stumped us for a while and we drove around for about 10 minutes before we worked out how to get in!

It would be good if the hotel provided information about how to access the parking. It seems obvious once you know but you have to be going the right way along the riverfront road and if you miss it going the other way it is quite difficult to get back! The breakfast was ok but nothing special. A few things had run out by the time we came downstairs and that was at 8am!

The hotel is in a picturesque location across from the river and its walking/cycling path in Orleans. There is ample parking (no mean feat in central Orleans) that one accesses by driving carefully through an archway through the hotel. The parking area is bounded by an impressive stone wall of similar height to the hotel on the hillside. The staff were friendly and efficient, the breakfast generous, and the room was comfortable.

One of us was not wild about the eiderdown duvet blanket, finding it very warm...but that is standard in Western Europe and not the fault of the hotel.

The hotel is easy to find and access to the parking is refreshingly simple; through the arch, no barriers, ramps or parlophone and plenty of space! Check-in was fast and friendly and we were soon in our room which overlooked the Loire. The room was not large but was clean and well furnished to meet our needs on an overnight stop. A 15/20-minute walk alongside the river leads to the old town with its shops, bars and restaurants. The self service breakfast bar was well stocked and the atmosphere relaxed. All in all this establishment represents very good value for money.

Nothing.

The two staff at reception were extraordinarily thoughtful. They took the trouble to find the most suitable room. They did not hesitate to keep our perishable medications in the hotel's refrigerator. They were well-informed about all kinds of things and spoke many languages. The room was comfortable, the shower excellent. Breakfast buffet was generous and varied, and of a high quality.

The bedlinen (couette) was very heavy. In bed, we were much too hot (so to speak). The staff explained that the air conditioning throughout the hotel was broken. We had to open the windows, but our room (we had asked for a view of the Loire) was then strongly affected by traffic noise and street lighting.

Excellent shower, very comfortable bed, quiet. Excellent parking which was essential for our stay. Enjoyed the lovely view over the river. Only 10 minute walk to city centre along the pleasant river walkway.

Would have taken the breakfast but it was a bit pricey compared to the many attractive cafes in town. The bar tariff was very reasonable but I did not find it until the day we left. Put one in each room.

The hotel was nicely positioned, around a 15 - 20 minute walk to the cathedral, mostly along the river. The room was simple but comfortable with good shower room and separate toilet. Super-helpful staff - the lady on reception gave us a great tip for a local restaurant which was fantastic. Breakfast was plentiful and tasty with decent coffee. Free parking in the safe courtyard was a plus. We would definitely stay here again.

Nothing.

Staff super friendly, extremely clean, breakfast although €16 / person was excellent! Lots of choice high quality food, and scrambled eggs, sausages and bacon too so full cooked as well! Free parking too! Close to city centre.

Cost for pets to stay too high, €20/animal depending on size , we have 2 cocker spaniels and we were charged €15 each so €30 on top of the bill just for the g o stay is a huge price when ACE hotels charge €6…

Very clean. Very good service. Very good breakfast (lacking vegetables). Convenient car parking. Very quiet. Beautiful view. Air conditioned. Many power outlets.

A bit far from center. Difficult to locate - needs to update location on navigation apps (we used Waze and car navigator, both stated arrival at destination 2 buildings away. Room a bit dated, needs some revamping. Torn curtains.

We were here for one night only. Great location and walking distance to sites and restaurants. Beds were very comfortable and appreciated the AC as it has been warm the last few days. Much appreciated that the front desk spoke English and very accommodating with a map pointing out sites and areas to eat. We needed a bucket of ice and had that for us right away. Would stay again. Very pleased!

The hotel was clean & lovely. The staff were very friendly and spoke good English which helped as our French is not the best, but we tried. Our room had a view over the Loire River which was lovely. Hotel not too far from the centre though we didn't venture far as only an overnight stop on our way to Bergerac. Would recommend this hotel & will stay here again.