It was very quiet and clean, we relaxed a lot in the pools and me and mg mother enjoyed the different treatments. I really loved the relaxing massage although it’s only 25 minutes. The hotel is located in front of a big beach which allows for long and nice walks. Breakfast was really good with lots of choice.

We didn’t enjoy the meals. For a restaurant that shows the picture of the chef on the menu, we really expected better than that. The first evening, I couldn’t eat half of my fish which tasted weird and my mother was served a plate that wasn’t hot enough. All the food lacked taste and salt. It was mediocre. The second evening, I enjoyed my dish better but my mothers chicken was half cooked and some pieces were so hard she couldn’t eat them. Dessert was just ok. Nothing to be proud of.

We enjoy our holidays in France and in particular the Ouisterham Thalazure Spa.The staff are kind and friendly. As an example ,the way Audrey, Bruno and Cleo responded to my faux pass where I was so relaxed at Thelazure, we missed the return crossing to Portsmouth ! Thanks for accommodating us for the extra night ,even though it was a struggle.

Nothing to dislike

I had my mother with me who has very limited mobility. We had a disabled bedroom. It was very comfortable and there was a raised toilet with a grip bar.

My mother could not use the shower. There was a fold down seat but no handles, grips, or non-slip mats. It may have been OK for someone in a wheelchair but was not appropriate for her (or, I think, for most disabled people).

location for Brittany Ferries. fabulous spa. coffee machines and good size mugs in room. very comfortable beds

nitpicking here but the restaurant’s options for kids - it does have a kids menu but it’s basically burger or fish with pasta/potstoes/rice - no salad or vegetables with the kids meals. however our kids were perfectly happy with the dessert!

Modern and clean. Very helpful and welcoming staff. Ample secure parking.

The address on booking.com is WRONG - it is BOULEVARD Commandant Kieffer not AVENUE and so we ended up in the wrong town in the middle of the night. Very small room, smaller than others we saw into. Is that the price of using Booking.com?

Brilliant location being so close to the beach. Loved the pool. Bedroom was spacious and spotless. There was a fridge and safe, a tv in each room. Coffee machine. Plenty of hanging and storage space.

Not so keen on the dinner. The grapes in the fruit salad were huge and contained lots of pips. Breakfast selection was excellent although I thought 18€ per person was rather expensive - depends how much you eat of course!

A good well run hotel with friendly staff.

The bathroom whilst not dirty was ready for a deep clean. We never ate at the restaurant as the menu was a bit limited, however we had drinks at the bar and the bartender was serving lots of people at the same time as us. He was very pleasant helpful and efficient.

Really excellent service from the reception staff. I had a mistake in my booking but was treated with kindness and respect when I checked in. The problem was resolved with grace and dignity. Later, I had some medical issues, and again, the reception staff were very helpful and accommodating.

The welcome by the receptionists was excellent with everyone smiling and greeting us. We didn't have the opportunity to sample the facilities as we only stayed one night but the comfort and spare in the room was of a good standard. The facilities to charge our electric car were very good.

nothing

great position for beach use ,found a great beach bar just down the road

the staff at reception lack of langauge understanding was poor they didnt speak english