quality and service

price of the room

Staff, from check in through every facet were extremely friendly and efficient. Special thanks to Astrid who checked us in, took us to our suite and ran through the equipment and facilities with us. A very nice bottle of Champagne was waiting for us on arrival in the suite.The location is great, a short walk from the Louvre. The concierge personnel were very helpful and keen to help in any way they could. In room entertainment is all Bang and Olufsen. That speaks for itself. Truly a Five Star experience.

Nothing really. We were very disappointed when the room cleaning personnel took our chocolate Eiffel Tower which we had only started to eat. We were out when they came to the room so obviously we couldn't stop them.

Our stay at Mandarin Oriental Paris was, as usual for the hotel brand, exceptional. From the kind gentlemen at the entrance to the welcoming staff at the reception and concierge desks, the service was truly excellent. The cleanliness, location and service was the typical brilliant standard for MO.

Although we would have preferred a breakfast buffet like that in MO Bodrum, we enjoyed their breakfast menu nevertheless.

The staff in the hotel were unbelievable, what fantastic service! The swimming pool was fabulous. The Hotel was also in a great location.

Everything was amazing!

location is fantastic; 24h service is excellent

a five start hotel like MO should have the basic standards in place: Heatning for towels is not to be off, tv is to always work, phone is to be answered or at least call back in a reasonable amount of time. Why do we call the balcony ‘a terrace’ ? All in all it is a great hotel but not a great value for money!

The location was awesome. The rooms are large especially for Paris.

Although the hotel was newly opened, as far as I know after 2010s, the furniture and the hotel seemed much worn.

attention to detail; tranquil courtyard and Staff friendliness

with a street facing room there is some noise in the early am

The staff is incredibly helpful and friendly and specially super competent. The location is top, and the rooms are spacious and have everything needed.

The only 2 remarks I have to say is that the shower towels are too small, and the breakfast is poor in terms of choice and presentation.

Their guest relations went out of their way to accommodate our restaurant requests.

Their own bar and restaurant could have a better menu.

The garden

The Mattress