Large room space, comfortable bed, everything new, clean, and redone.

The “play” space in large lobby area. Poor lighting in hallways. Broken window door left unrepaired is off putting. Throughout St.Etienne we see broken windows on businesses. A result of protest actions by loud irresponsible youth with no repercussions for vandalizing businesses trying to make a living and contribute to the community.

the hôtel is well located ( stores, transport) and clean, the staff is polite, the room is comfortable and spacious with necessary facilities

no room cleaning during the stay

excellent 1 bedroom apartment, modern, plenty of space for 3 adult family, location could not have been better for the central town, shops and bars and restaurants, car park only 3 minute walk away and easy to find, could have stayed longer than 3 nights.

nothing to dislike

Excellent Location in access to Metro tram to every where and walking to city center but the hotel needs to be renovated sofas in the room need to be renovated

renovation of Sofas in the rooms

Great location, easy to find. Big, modern rooms. Very friendly and helpful staff. Great hotel in a great city. 4 star quality.

No restaurant (ok breakfast service) but excellent eating options at Les Halles 50m away.

The cleanliness, the beds were very comfortable, breakfast was good, staff very helpful, the room was spacious.

There was only one comfortable chair and no conditioner or body lotion.

Lovely rooms - each different. Quiet even to the street side, well equipped rooms to cook breakfast or little meals. the staff is very, very friendly and nice!. Tram in front of the door and also the centre is in walking distance.

Very nice apartment

I couldn’t get the shower to work you had to pull a button up and it wouldn’t wrk so I couldn’t have a shower it was late and I couldn’t be bothered to ask staff

Nice welcome and English speaking receptionist when I called earlier in the day. Very nice stay overall, clean and modern room in a cool old building. Nice bathroom and kitchen facilities in the room which we didn't use but would be good for a longer stay. It's a great location right in the middle of the town with good shopping for clothes, and cafes etc all nearby.

No parking right outside or onsite, but there was a good value car park just around the corner, so not all bad.

The front desk team were really great as I had to contact them for a copy invoice and they got this sorted for me straight away. My colleague I had booked the room for stays there regularly and always enjoys it.