Lovely small hotel, with its small buildings spread across a beautiful landscaped property. This is the perfect place if you want to be surrounded by nature and to relax. The room was great, with a comfortable bed and a nice tub. Same for the breakfast. We also enjoyed the jacuzzi and the heated pool. Étretat is less than 20m away (by car), so the location couldn’t be any better. The staff was very welcoming, professional while relax.

Only negative side, and the reason for not giving 10, are the check-in and check-out times. I still remember when the standard was 12:00 for check-out and 14:00 for check-in; regardless of the reasons behind it and ways to mitigate its impact on guests (you can use the spa and explore the property), a check-out at 11:00 and check-in at 17:00, when you pay more than EUR 400 a night, is difficult to understand.

It’s paradise! The nature, location, and views are unique. I had a memorable time with goats. We enjoyed healing time in silence. When I saw our room, I was speechless. Breakfast buffet full of local, seasonal products, including incredible cheese. Spa has all you need, and the message was worth the price.

We arrived after 3 pm, so we missed the lunchtime frame. The lovely female from the reception had nothing to offer us except little, sweet snacks. It would be nice if the hotel could offer something more for hunger before dinner. The dinner was a bit overpriced, and drinks were not included. We didn't like the fact that you need to pay for almost everything extra – like water, tea, coffee, bike rental.

i only spent one night at Les Pins after driving 10 hours from the north of England, and so did not have time to make full use of the facilities, but the pool and spa looked beautiful, the grounds and gardens were magnificent and it is such a quiet and peaceful place.

my evening meal coming all at once, starter, main and dessert. although the food was delicious and as i was on my own it worked ok, however if i had been with company then it would have been too rushed. the only other slight criticism is that my room was painted completely lilac which i thought was a shame as the rest of the property which i saw was so beautifully maintained.

Fantastic facilities - pool, outdoor Japanese pool, sauna - all new and super-clean. We stayed in the Chalet - it is a detached 3 bedroom house perfect for the family. Amazing breakfast with local cheese and pastries - a true taste of Normandy.

The facilities, grounds and bedrooms are amazing. Our two girls loved running back around and seeing the animals. Beautiful room really well designed and restaurant area lovely too.

Staff could have been friendlier and more helpful. They messed up our bill, charging us for 4 adult meals instead of 2 adults and 2 children and then made a few other random errors. Not a particularly friendly welcome. The staff all seemed like they didn’t have much experience and could probably do with better training. Didn’t ruin the overall experience though as setting and facilities are amazing.

superb location and gorgeous interior design. super calm and comfy rooms. spa treatments are a bit pricey but it was amazing! staff super helpful and consistently helpful.

breakfast could be more traditional French (no baguettes and only a few pastries!!)

Beautiful surroundings, very peaceful. Very comfortable bed.

Little choice in terms of food. Repetitive menu. Sauna was out of order (not informed).

Very quiet and relaxing stay

the food in the restaurant could be better, but the experience with the fireplace and the nice people is great.

the grounds were beautiful and the staff were delightful

the food for dinner was not very imaginative

Blissful getaway, retreat-style hotel. Beautiful grounds, fantastic spa and pool. Comfortable rooms and public space. Ideal space to relax after a long car journey!

The check-in time (5pm) could be more generous.