Right next to the train and bus stations - a perfect stop off of you’re transiting through thonon. Super friendly staff - they let me store my large ski bag in the secure lobby overnight to avoid carrying it upstairs. Also they gave lots of recommendations about where to eat etc. Very clean rooms and great showers.

Would be nice to have a kettle and coffee facilities in the room but not a big problem.

oh the welcome ... it was like returning home to your family ... nothing was too much trouble ... patience and kindness always with a smile :) the rooms are immaculate and breakfast was also perfect

having issues with carrying on with my journey ... i returned to the hotel to reorganise my journey ... i knew i would feel safe

I stayed here with my 4 year old daughter and this hotel was perfect. The lady who ran the hotel couldn’t have been more helpful - looking up bus times, and even phoning me afterwards to let me know the timetable had changed! The bed was the most comfy I’ve stayed in, and the room was clean and quiet. The hotel was just outside the train station - closer than I thought - and right on the main square. It’s an 8 minute walk from the funicular railway that takes you down to the beautiful lake below. Good breakfast too. Thank you!

The room was comfortable and we wanted to leave and arrive for a late dinner even if the reception is not available you could enter with a code.

The location is great as close to the train station but you can expect the usual sensation regarding safety from any city within the blocks next to the train station.

Such a friendly welcome and there was nothing that was could not be done for us. Places recommended to eat and a map to orientate us too. Breakfast was a good range of items and a very good value stay.

Nothing

Terrific small family owned hotel. Extremely clean while it's not fancy it couldn't be in a better location. The owners couldn't be more friendly and helpful. The only thing I would share is it doesn't have an elevator, but they will help with luggage for sure and the continental breakfast is lovely for 9 euros.

Friendly staff. Less than 3 mins walk to station. Rooms clean and decent size. Ear plugs were provided which worked surprisingly well

The weather made the rooms very hot but the hotel provided 2 fans to help keep us cool.

Nothing, everything was perfect. Actually, I didn't like the fact I've wasted soooo much money, on lifeless soulless chain hotels all over Europe, in the past.

The family run hotel, here, right in the center of the old town is exceptional. Don't be out off by the two star rating. Stars are given for random reasons, for example, to have three stars, you need a chef, and a restaurant, a trousers press, tea and coffee making facilities in the rooms, room service, and some other random rubbish. For 4 stars, you need restaurant accolades, to a minimum of 1 rosette, gym, sauna etc and massage facilities. This is an amazingly clean, super friendly, very central Thonon hotel, family run, and perfect if you want a clean bed, hit shower, and lovely breakfast in a character filled building. Perfect. Forget the two star rating, it's amazing. Thank you for our stay. Graham Simpson and family.

Nathalie &Serge were amazing,so nice and helpful!!we felt very welcome and also during breakfest we felt like respected guests.Room was clean an beds comfortable.

This boutique hotel has real character. Small quarters but very clean. The area is close to the train station and also safe in surrounding area of the hotel. The owners/staff who worked there were a real pleasure and went above and beyond to make my stay great. I would definitely stay there again if traveling to Thonon les Bain.

Cant think of anything I did not like about my stay. If other guests are used to big chain hotels they may not like having an elevator, a safe or AC. But those were not an issue for me at all.