Location was great and there were plenty of towels provided. There was also a generous amount of coffee pods for the machine, very much appreciated.

Check in is after 3pm, customer service closes at 2pm. Not a great set up, although there is an emergency number. The free toiletries were very small cube packets of soap, pretty much unusable. Had to buy a bar of soap for hand washing instead. There was no salt or pepper in the kitchen, which was annoying, who wants to buy a whole salt for the few times you need it, and who is travelling with salt packets? No air conditioning, but a fan was provided, so if it had been hotter, this would have been a problem. Location is extremely noisy with church bells ringing a lot, as well as the hubbub of the city, more noise isolation would have been welcome.

I liked the spacious rooms and the cleanliness. The location is good too. Our apartment was facing the yard, so it was super quiet, and at the same time there is a nice shopping area nearby. Also plenty of cafes. As we were staying with kids, I really needes at least a small kitchen, so this worked out good for me. In general I think it turned out to be a great option for such kind of trip.

Despite a little inconvenince in the beginning (the machine that despenses the keys didnt work properly and gave us just the garage key, and the room key got stuck there), I liked the place and would have chosen it again. Especially if you are travelling with the family.

Location, the apartment is suitable for a family with a baby and has all the necessary amenities and coffee. :)

As we were travelling by car from abroad, it would have helped to know that the apartment is located in the low emmissiom area which in order to enter requires the green pass (sticker) for your car. We were lucky to arrive on Friday evening so we were able to drive and buy it the next day in one of the designated car services. To avoid some stress, pleaseprepare yourself in advance as you can order it a month before your trip to Berlin.

I liked the apartment itself which was bright and welcoming, lots of light and a pleasant street view. I liked the very comfortable bed and bed linens and useful table and lighting. I liked that there was a sofa although not a comfortable one, but better than no relaxed seating at all. I liked the heated bathroom floor. I liked the Nespresso machine and microwave availability and the fact there were plenty of coffee pods to make coffee every morning. Decent amount of pots and pans and utensils for cooking. Reasonably well equipped apartment. The staff was helpful with internet difficulties I had and responsive by phone when I had trouble finding my email with checkin information.

THere were several aspects of the apartment that were unsafe. THis includes the lack of a safety bar in the shower and the placement of the microwave above the kitchen cabinets where you have to stand on a chair to use it. You need a stepstool at the very least to make that safe and none was available. I didn't appreciate the extra mattress stuffed in the closet that kept falling out and was in the way the entire time I was there, preventing me from using the closet to hang up my clothes. THere was nowhere to sit comfortably and read a book because the sofa reclined too much to be comfortable - if these safety and comfort issues were improved the apartment would be perfect.

Great location, quiet and safe, close to shops and transports and with balcony overlooking a very nice leafy square. Very nice, spacious and confortable studio. Good mattress, towels and linens.

Curtains were good but should be darker (huge eastern-looking windows) and it is necessary adding one for the kitchenette window. More cutlery would be useful if we were two (only one teaspoon...)

Excellent Location, quiet room and very nice appartment.

Baby cot provided was Broken. When requested for early check in and late check out there reply was rude ("no, this is not possible, we need the room. 11 is check out time.")

Spotlessly clean and well equipped. Location perfect for access to transport links and lots of lovely bars and restaurants close by.

Only one poor quality pillow per person. Some spare pillows would have been greatly appreciated. €25 per night for use of the sofa bed seemed excessive.

We had a nice and spacious appartment. Though it is located in a vivid neighbourhood, there is only very little traffic in the streets. We had no problems with noise from outside. The balcony gave us a beautiful view at the Karl-August-Platz.

The underground parking facility is very tight. To our surprise, our car did not fit because it was too high. We had to park our car in the street using the parking meter. The parking fee we already payed to Art'Appart was instantly refunded by the friendly staff member.

Best Kietz for me, not far from where i used to live. Close to everything. Beautiful balcony to the Karl-August Platz, awesome market there Wednesday's & Saturdays.

Bedroom could have used a TV as well, but not necessary. Shower kind of dangerous: easy to slip & no place to grip your hands.

The accomodation is very clean and silent. Everything is how it is written in the discription. Public transport and a shopping mall are in walking distance. You find a lot of restaurants nearby. It was our second stay in this appartment and we would book it again.