Perfect location to explore Bernkastel, only few minutes walk into the centre. High quality finish in both the room and the reception/bar. Sekt on arrival was a lovely gesture. Very comfortable and large bed, slept extremely well. Shower and bathroom area was well presented. Ample storage for suitcases and clothes. Mini bar was stocked with wine selection and fruitsecco, for no extra cost :) We were travelling with our dog, there was already a waterbowl provided along with quality treats and poop bags - very much appreciated! Staff were very welcoming at reception, both for check in and also evening drinks at the bar.

Location can't be better and the property is very new, with constantly enhancements of new rooms - some feels were just completed a few days before we came. It is also very spacious and have nice, relaxed and calm ambience. The pre-arrival service and dinner bookings done were excellent, check-in was swift and check-out was also friendly and lovely, even writing down the broken glass we had. The bed was great, bathroom perfect too.

The breakfast experience was a challenge - I think there is need to have more staff to manage the re-fill of the buffet, along with actually having much more food physically available. I won't say we were starving there, but it was difficult to get the food we want from the buffet - and even more so, if to arrive around 10am (the breakfast ran till 10:30), which is unusual from my experience - especially for such a high-grade property. Disappointing. The staff was excellent though, friendly and accommodating.

A beautiful hotel, very conveniently located in the center of Bernkastel. Very spacious, comfy and modern rooms. The tablet device providing connectivity to the room's soundsystem and lights, as well as the shower's rainhead were much appreciated. The staff at the font desk were always friendly and very helpful. Breakfast was good. The compementary Sekt during breakfast was a bonus.

Although we only stayed for two nights and housekeeping was not all that necessary, just a basic cleaning would have been appreciated.

* The location close to all the cities a long the Moezel river by the car. * Beautiful old town with shops, restaurant and bars. Very recommended the restaurant DIAN next to the hotel. They have delicious food from the most south east asian food presented as culinair chique food ( enough portion not too small as Michelin restaurant ) and of course the price is very reasonable. Siti Robiah was our friendly waitress. Perfect 👍 She can speak english, Indonesian ( bahasa ) and German. All the employees are friendly too. * Very modern new hotel in the middle of very old town and it’s kind of refreshment to whom like modern facilities. Very important to us is the bed is extra big which is almost you can’t find in europe. Most of the hotels in europe 130-151 cm bed… away to small for tall European. * Breakfast is enough choices… not too much but not the less. Half cooked eggs was my favourite and the herbs sausages. Tasteful coffee. * Nice small bar in the Lobby and of course nice modern ambiance’s. The receptionist served the drinks friendly. * Everything is modern and up to date in the hotel but mostly friendly employees from the receptionist to the waiters ( we never saw the room attendant ). I hope in the future we can book the room with the balcony. The hotel is minimalism and not too much here and there. Perfect !

* First night was ok to sleep with the window open which is the heater can’t lower dan 19 degrees…the second night was away too hot in the room while we still open the window and advise don’t take a room face to the river because too crowded with cars, motorcycle and people talking until late night 😭😭😭 so if you want a relax quite stay… take the room face to the hill. * Everything in the room was perfect clean accept the toilet door not so clean as we found drops dry dirty water along the side that you can see it clearly when you sit down on the toilet ( it’s not a nightmare but pity when you see it because the room was perfect ). * There is no free mineral water in the room. Can’t request differences pillows as their pillows away to soft even we double the pillows.

A very nice hotel ideally located on the river bank and just off the town's beautiful main square. The room was spacious and the bed was very comfy. Breakfast is good.

I was expecting that the sofa wouldn't be placed so close near the bed in the family room - I was hoping it was in another room. Also, the asian restaurant downstairs that belongs to the hotel is awful despite the fact that it looks fancy and staff are friendly and professional - I've never had such bad sushi rolls in my entire life.

Superb location, right on the river in the centre of Bernkastel. All the staff were delightful, and the whole hotel felt very welcoming. Our room was superb, comfortable, quiet and very spacious. The breakfast was delicious, and the lobby bar was very comfortable. The hotel also has a superb underground car park, easily accessible even with a low-slung car. We would be very happy indeed to stay at Deinhards again, and I wouldn't hesitate to recommend the hotel to anyone.

- Friendly staff. - Nice modern hotel and clean room. - Excellent breakfast (with a view). - Nice wine tour from own winery (really recommended for all wine lovers) - Great parking available underneath the hotel, with direct access to hotel.

- The cleaning is only any other day of the week. It would be nice if they at least can swap the towels and make your bed (no need then to replace daily) so it feels fresh daily without needing to replace sheets.

It’s brilliantly located in centre of town within walking distance of everything In Bernkastel . Excellent breakfast, lovely bar to sit in in evenings sampling the wine. Staff are so helpful and friendly . Can’t recommend enough. It is our place to stay In Bernkastel we wouldn’t stay anywhere else.

Spacious modern, brand new room with great view over the Moselle. Located right near main square. Staff very friendly and helpful. Excellent secure bike storage with electrical outlets for charging. Breakfast included fruit, pastries, cheese and eggs made to order, on a balcony overlooking the river. Greeted with a free bottle of champagne plus all the items in the mini fridge are complementary.

Elevator buttons have a gap from 6 to 9. Press 9 to get to 7th floor. This is a brand new building so some things are still being finalized, but really no issues. A lot of modern tech in the room which works well but takes a bit of getting used to. It is ironic that there is so much info in the room but the one thing missing was one of the most important - the wifi password! :)

Loved the style of the hotel, staff were so helpful and friendly! The hotel is new but even with only being open in July we were extremely well looked after. Our room was spacious with a separate room for our son. Lovely welcome in reception including a glass of Deinhards bubbles - which we bought a few of to take home!

The only downside was the lights coming on automatically when we opened the hotel room door - just inconvenient if we came and went at different times.