The hotel was excellent in terms of both location and staff. Its location was very convenient, being close to the city center and only a 2-minute walk from a tram station, making it easy and quick to reach the center by tram. The staff were very friendly, kind, and helpful. We booked our room through Booking.com, but half an hour before arriving, we noticed via the Booking app that the booking staff had mistakenly changed our reservation from 2 days to 1 month. Booking's customer service was unresponsive at the time, neither replying to messages nor answering calls. Thankfully, the hotel staff resolved the issue for us. The breakfast at the hotel was excellent in terms of taste, quality, and variety. There’s also a McDonald's right across from the hotel for an additional dining option. The room sizes were large, spacious, clean, and furnished with comfortable furniture. The cleanliness extended to the entire hotel, which was beautifully designed and well-maintained.

The only downside was that the room was not properly heated during this season. The room was cold at night, and the heater provided made a loud noise while running, yet it failed to adequately warm the space. Overall, it’s a great, stylish, and large hotel with only minor issues regarding room heating.

The hotel is in a great location, making it easy to get around. The breakfast is really good, offering a wide variety of options, including meat-based dishes. The shower gel and hand creams provided in the bathroom are really nice.

For room service, there are not many options, and the online system does not work properly. Additionally, the laundry services are expensive.

The hotel is situated a 20-minute walk from the centre. It was clean, and the hotel bar was open till late. The rooms are relatively big, were clean and the beds were comfy. The hotel staff was friendly. Breakfast was tasty and provided a lot of choice. There is a grocery self-service shelf at the reception, providing a lot of choice. A great idea substituting a minibar (which is usu. expensive).

The hotel does not have a parking space for larger vehicles (such as minibuses) - we had to use a public parking space.

The hotel is located in a quiet area, very close to Lidl that works till 21:00 and to Neustadt-Dresden train station. The city centre is reachable with a tram or S-Bahn. The room looked clean, it had a fridge and a very soft and comfortable bed. The staff at the reception desk were helpful and friendly with us.

The hotel is pretty far away from the centre, but it wasn't a problem for us

The room size was fantastic, staff were great and overall hotel felt clean and spacious.

Really not much, location isn't great if you want to be centre Dresden, bit if a walk, although there is a tram stop right there. However, we went to a concert that was across the road so for that and having a McDonald's across the road it couldn't have been better

Our room’s refrigerator was not functioning properly when we arrived. We informed the hotel staff, and they promptly replaced it the next day. Showing how great their service is.

It would be nice to have a kettle in all rooms.

The hotel was very clean. The reception had little treats like cookies and water for the guests, which was a nice touch. The bus stop was about a 3 minute walk and it could take you to the haupbahnof easily. Tthere was a McDonalds right in front for a quick snack.

It would have been nice if there was a water bottle in the room and/or some tea/coffee for the morning.

The hotel is located near the Neustadt in Dresden. In 10 min walking distance you'll find plenty of restaurants and bars in this wonderful district. If you arrive by car you'll find parking spots on the street wich are for free

The hotel is located at a main street, windows are isolated pretty well, but if you want fresh air it becomes quite noisy. The sauna area is quite small, there is an extra fee of 5 eur per person for the entire stay (affordable but not included as expected).

Comfortable modern hotel. Good facilities. Excellent breakfast and good dinner.

It was a long walk to the nearest tram stop. The restaurant was closed on Sunday, but I was not told this. It may have been a one-off closure, but it would be worth asking about closing times if you intend to eat there.

Everything within the feasibility of hotel and staff was fine and certainly nothing to complain.

The nearest U-Bahn stations are Bischofs-Platz and Dresden-Neustadt (train station), each ~15min walkway from the hotel. To reach them by foot, you have to cross through areas that make you feel uncomfortable, dirty, run-down, and at least after dark, a bit scary.