It was clean and spacious. I thought the location was excellent, with several good restaurants and public transport nearby. The staff was friendly and helpful. I like that they provided extra blankets. I'd stay there again, without a doubt.

Laundry machines would have been nice, but really I'm just nit-picking here. I enjoyed my stay and have no serious or major complaints.

The staff were amazing!!! Please pass the message that I GREATLY appreciate the lovely ladies professionalism, help, and understanding. I had to leave SUPER early bc my flight was cancelled and the staff worked with me to make sure my stay and checkout was efficient and this superior service means I would stay again!

PARKING. When I arrived there was no parking which is a hassle. Likewise no AC in my room during a very hot time. However the staff provided a fan to help which was enthusiastically appreciated.

Lovely gentleman checked us in and gave us a couple options for our family. Very kind. Everything was clean and well cared for. Modern furnishings made it feel open and location made it convenient for our many trips through the surrounding area. I will definitely be back!

This was resolved quickly, but our parking card stopped working.

The hotel is very central for restaurants and bars, all within a 15-minute walk, breakfast is good. The rooms were clean and tidy, the bed was comfortable. The reception staff were most helpful (considering my German is atrocious)

There is nothing the hotel can do due to space, but larger cars will struggle to get into the hotel car park, which comes as a cost as well.

The staff provided very good customer service and was very helpful. The junior suite was excellent. The hotel is definitely one of the best in the area.

The wifi is connection has delays and drops when calling thru Whatsapp on handy.

Good location, walking distance to everything in Kaiserslautern. Room was as advertised. Good communication with reception. Good value for money.

Nothing particular comes to mind.

Room was clean and quiet and bed was comfy.

The shower was tiny and the shower door was difficult to close just right so I didn’t have a puddle of water outside of the shower. Minor issue though.

A very decent hotel that met my expectations. The hotel has been recently refurbished. in IKEA style and everything looks fresh. The room has everything you need for a comfortable and long stay: refrigerator, TV, electric kettle, ironing board, safe. Roomy wardrobe. A very comfortable table for working with a computer and documents. Very good Wi-Fi. The room was cleaned impeccably every day. The toilet, sink and shower were always cleaned, towels were changed every day, even those that I used only once and did not leave on the floor. If the toilet paper or shower gel were running low, it was refilled on the same day. The hotel is located very close to the old town. 15 minutes walk from the train and bus station. There are many shops and cozy cafes around. Lovers of Cuban cigars can find a very decent „La Casa del Habano“ here. Breakfasts at the hotel are quite varied, bread and pastries are always fresh. Omelet, bacon, cheeses, sausages, juices, water, milk, fruits, yoghurts, oatmeal - everything is standard and tasty. There are always enough free tables for everyone. Tables are always served with a set of cutlery, cups and saucers for coffee. An Americano coffee with cream is brought to each customer in a separate jug. I would especially like to mention the very friendly hotel staff. Always in a good mood and speak English very well. You can park your car in the hotel's fenced car park, but you have to pay € 7 per day.

The mattress on the bed was too soft for me. The body sagged more than I would have liked. The blanket for me was thin and short. I had to put it in a diamond to wrap it up comfortably. The large window in my shower room looked directly into the windows of the neighboring house. The window was opaque, but there was no curtain either. Coming out of the shower, there was always a feeling that you can be seen.

Cleanliness! Very comfortable and close to everything!

The wifi connection was spotty so it was difficult to stream anything for long periods of time.

The breakfast was amazing. I highly recommend that you pay for it because you are not going to get anything better in the area. Additionally, the staff were extremely friendly and spoke English making the trip a lot easier.

The shower door never properly closed so I would always have a huge puddle of water outside the shower every morning. Furthermore, My room faced the center of the hotel so when anyone would go sit out in the common area and started talking it sounded like they were right next to you. I didn't like that we had to pay for parking. In my opinion, I think that should be included in the stay. 7 Euro a day seems excessive.