The hotel staff couldn’t do enough for us and they are a real credit to the hotel. The communal hotel facilities were excellent and much better than I had expected. Breakfast was outstanding, if a little on the pricey side (had assumed breakfast was included as I normally how that box checked) but when added to the room rate and facilities it is still very good value for money. In addition the outside space at the hotel is amazing and if we had stayed for more than 1 night we would have definitely take more advantage of it and the Spa facilities.

Location was a little bit isolated. The rooms could do with some updating. My room had a very eclectic feel which could just be a style choice and it was certainly nice enough but a lick of paint wouldn’t have gone amiss.

I always appreciate the quality in Germany and especially here: great breakfast, great dinner, fantastic staff and service and a super nice pool!

The first Night there was a familiy dinner with 30 people and 10 kids running around and shouting until 21:00 hours. My kids (4 and 7) found it hard to fall into sleep (same as me).... I think staff should have addressed the noise the kids made as the parents seemed not to care...

Spacious, bright room with access to the garden. The location is convenient for me.

The position of the sockets. There is a socket on one side of the bed, but not on the other. This is inconvenient if you want to lie down with your phone or tablet. To turn on the kettle, you need to put it on the floor or take it to the other end of the room to another socket.

Staff were amazing, very attentive, friendly, and always smiling Food in the restaurant was superb, waiting staff took their time to translate the menu for us, and did not rush us, the homemade breads and goats cheese mouse were out of this world, great selection for breakfast and the morning staff were again amazing. The hotel is in a great location, nice and secluded

Bed was a little too soft for me, and I kept rolling into the middle of the mattress.

The room was lovely, breakfast was fantastic. Pool facilities and children's play area kept little one happy. Surrounds were perfect for wandering with the pooch. Seemed like plenty of parking available. The hotel was a lot more luxurious than I expected for the price so very good value! Staff were friendly and communication was great with rapid responses to concerns presented prior to arrival.

This is really only a minor complaint but additional charge for the dog was a bit more than I would usually expect. But it seemed like the hotel took extra steps to keep things comfortable for them with towel and bowl provided and even poo bags if you needed them so I can see how the charge is justified.

Large room; good food (not Michelin Star, but way way above average - both breakfast and dinner); easy parking

Hotel is between "small and unique" and "large and not personal" - friendly staff but then also not very personal; remote location but still in a development - very clean, but also sterile with less charm, ...

Really nice hotel in the middle of nowhere but near to the major cities in the Ruhr area. Ideal for a weekend getaway to find some peace. The staff is friendly and professional. Good à la carte restaurant with some good options and reasonable prices. They had an indoor sauna and swimming pool which we didn't try.

We had dinner at the restaurant and the food was amazing super delicious we love the pumpkin soup.The best wellness and swimming pool is perfect, all staff are great

Breakfast should have more choices, but overall not bad. Staff service is good.

The serviceThe staff was great! Very courteous service. A very indulgent breakfast and excellent service in the dining room as well. A very pleasant and friendly place.

I don`t know...

Good breakfast, helpful staff, convenient location. The presence of a terrace in the room, a green quiet area. On my next trip I will stay at this hotel.

Uncomfortable pillows! No toiletries.