Booked it as last min, as the location is really great, right behind the Rathaus and market. with two restaurants in the hotel. the little cute room can access next to the restaurant. Though my window is to the street, but it was super quiet and the most important, the hotel has air-con for summer! really not expected. Bed is super comfi. Breakfast is great with lots of selection (at least more selection than most other German hotels) Staffs are super nice and helpful, including all the check-in staffs, as well as the lady working in the breakfast room! all the teams have been trying their very best to make guests to have good experience in the hotel! this is really nice!

arrived from the market side, then the big room. In order to go to reception, one should go to the back side, or it might be nice, if there is a small sign at the staircase, to show guest to go upstair and take the evaluator to the reception. If it was not that hot, a small walk would be ok though.

Superb location - breakfast included which was extremely varied and well served. Room large with sofa/fridge and balcony - excellent and much needed in the heatwave. Lifts were also welcome in the heat!

Once we had worked out the designated parking near to the hotel, it was perfect. That took a little time and during that time we were parked on the road and worried about being issued a ticket. The difficulty was that the duty staff when we arrived spoke very little English. Eventually with a combination of my German and his English, we worked it out and it was perfect thereafter. A reminder about the tourist tax would have been useful when we checked in, rather than being presented with the bill as we left. Again, probably down to our combined language skills:)

The location is very central, room had a spectacular view with a balcony overlooking the town. Worth staying again.

There was a foul smell coming from the toilet after the room was cleaned, it only lasted for a day and we didn't get the room cleaned. so not sure if it had to do something with the cleaning. We were occupied and hence couldn't inform it at the reception.

The room/apartment was spacious, clean, comfortable (if rather functional) and very quiet. Friendly staff and super location just down the road from the town centre.

pots, pans for the kitchenette only available on request rather than as standard. Not a bid deal for us, especially as there's a restaurant downstairs and plenty of other places to eat. We forgot about the local taxes added to the final bill. Might be helpful to make this clearer while booking.

Very conveniently located right in the centre of Wernigerode, a city located at the Harz mountain range, small yet beautiful. We like to stop here during our end of year holiday transit. The city has a very cosy christmas market. The hotel is very good for families with kids. It offers spacy and comfortable studio rooms, with a separate bedroom and a kitchenette. We were able to charge our car overnight at the charger available at the hotel's parking.

No remarks here.

Fabulous location. Google maps does not recommend any public transport connections, so you have to go directly to the local transport system website. Extremely comfortable beds, wonderful breakfast, and the free transport ticket and book of vouchers you receive on paying the City tax offers discounts to a number of really cool sites. Don't be surprised when you arrive at the Kartoffel Haus and don't see a hotel reception. It's in the courtyard in the back, and the restaurant staff are kind enough to show you the way.

This hotel is rated 3 stars but should be 4. It was such a pleasant surprise with a large bedroom and bathroom. Restaurant could be the best we’ve eaten at in Germany so far. Bed was a bit hard but ok. Location was perfect to see all the fights. Reception was very friendly. Highly recommend.

No coffee or tea in room.

Best internet for remote work. Location is right in the heart of the city.

There are limited parking spots in the courtyard of the hotel. So, in case all spots are already taken, you must park at the second parking lot of the hotel (located few meters away from the hotel) which costs you 8€ per day.

It was my second stay at the Hotel, this time I surprised my parents to celebrate my moms 70's birthday. The Staff was very helpful in planing and arranging the surprise. I live in Los Angeles, communicated to the Hotel that this will be a surprise for my parents, so if they check in, not to tell them that their son is coming too. I also requested a flower bouquet which they arranged and put into their room. All in all I had a great experience and the surprise for my parents was a huge success. The Hotel itself is located in the heart of the city, a great view to the castle (2nd or 3rd floor, street side). The staff was very friendly, a big shout out to Philip Kasten who went above and beyond to make this stay very special. Their local restaurant "Kartaffelhaus" inside the hotel is definitely the place to go, amazing food and great staff. Looking forward for staying here again soon! Cheers

Really nice clean and spacious room. Great location in the old city centre.

No on site parking available. Breakfast was good but a bit dull. Lacking descriptions of all the meats.