The location was within easy walking distance to downtown and to the Castle; onsite parking was convenient; incredibly quiet (no noise from the street or other guests); very nice variety of breakfast items to choose from and the option to sit outside on the patio to enjoy the view was a great bonus; the staff was very knowledgeable about the area and provided nice recommendations for activities and restaurants.

Nothing, everything was great!

Excellent location to walk to castle and old town. Staff very nice and helpful.

locating the hotel was difficult- google maps does not take you to the location correctly. Found it a bit crazy that they charged for car parking where there is at least 10 guest parks at front of hotel off the road- should maybe just be incorporated in the price of the room.

Really the hotel is great. Location is so wonderful and the views from the room really incredible. The breakfast was very delicious and you can choose what you like. It's very close to centre and Castle Wernigerode is near. We plan to come again in winter.

Everything was great. Looking forward to visiting again 😃

I loved staying here. The Schlossberg is old world in its style and that is a big part of its charm. Our room was generous in size and very comfortable. We had a front room with a marvellous view over the town. Both of the staff who helped me could not have been kinder. Breakfast was a big, delicious spread. it’s a few steps to town, and a steep walk to the castle. It’s lovely place to stay.

An old-charming hotel. The location is great if you enjoy the natural view. Very close to the castle and not far from the center of town. The breakfast buffet is ok, but you can have it on the terrace, from where you can enjoy the view. The suite is large enough for couples or a family. But, do remember to bring the slippers with you.

A bit far from the public transportation.

Nice service and friendly personal. The rooms were fine, yet quite old fashioned. The breakfast was delicious and also the coffee machine was nice.

The rooms got very hot during the nights, no aircon only a fan. I was told they couldn’t install aircon because of the old buildings and rules. And that’s totally fine.

I thought I was in a dream or fairytale, that is how beautiful it was, sitting on a meadow near the hotel and being there overall. Highly recommended!

Very friendly staff, good breakfast buffet (even for vegetarians like myself), close to the castle and far from busy streets but city center still easily accessible on foot.

The breakfast was amazing. Many choices to choose from along with excellent service. The breakfast room had an amazing view which added to the morning meal.

I didn’t want to leave.

My husband and I loved everything. The romantic atmosphere, the cleanliness of the room. Breakfast was great too, and it is just from a short walk from the castle. We will definitively return!

Nothing.