It is located very close to the main road in Fira, but just off it so that you are still sheltered from the crowd and traffic. Perfect location; exactly what we were looking for. We stayed in the Norma suite, from where we had a wonderful view of the Caldera; could not quite see the sunset, but a few minute walk takes you to the main road from where you have an unobstructed view of the beautiful sunset. The rooms are spacious. The three balconies and the breakfast area being right next to the pool was the main attraction for our teenagers Staff is very friendly and helpful, and with an issue that we had with the door lock, was able to quickly take care of it. The taxi stops at the bottom of small hill and the staff took all our bags to our rooms. We started our stay with a complimentary bottle of champagne from the hotel. Definitely appreciate that gesture !! An ala carte breakfast is included, and you don't want to miss it !! Its delicious, and perfect start to the day. This is a perfect place to stay in Santorini. Crows were much fewer in Fira (in May/June) than Oia, and we were able to get a spot either at a cafe/bar or on the street to watch the sunset every evening.

The only one issue that we had was the key to the safe was missing, and so were never able to use it during our stay, and so we ended up 'hiding' our passports in our luggage, which definitely gave us some cause for concern.

The location of this hotel was exactly what we needed. It is on the end of the walkway/path so it is quiet but only steps away from all the action. Meaning you can see and feel all that Fira has to offer and then retreat to your private paradise to rest. The view from the hotel was better than I was expecting. It is so expansive it is hard to show in photos. We spent a little bit of time enjoying the pool and view each day because it was too hard to pass up. We booked two rooms to accommodate our family that required three bedrooms. Both rooms (one with two rooms, one with one room) were very spacious and had everything we needed. The morning breakfast was brought to us based on the time requested (or adjusted time if to many breakfasts were ordered for the same time) and was a true bounty of food. It was really nice to start the day without having to figure out where to get food or what to get. We had a few requests for the staff which they were happy to handle for us (restaurant reservations, transportation to Oia and back, early morning food). This is a very small hotel (like so many in Fira) which means it has a peaceful calm relaxing atmosphere. We were aware there were other guests but it never felt crowded. The rooms are so large that you don't get that feeling that someone else is right next to you. Ah, as I write this I am longing for another day by the pool looking at that awesome view.

Unfortunately because of the donkeys/mules that are used in the area, there are quite a lot of flies. Eating breakfast outside in the morning wasn't as nice as it could be because of the flies. The hotel seemed to be trying to address it by hanging some donkey poop traps behind some trees and bushes. I don't think the hotel can control the flies but at least they were trying. We also had ants in one of the rooms. I was not told about this until after the trip so unfortunately we were not able to alert the staff. I had noticed some ant bait/repellant under the bathroom sink so I assume they were on a constant battle with ants. I'm sure this has more to do with the island/environment than the quality/condition of the hotel.

The staff were very nice. Location was perfect. Breakfast was not too bad. Booked essentially for the indoor and outdoor jacuzzi pools, the outdoor overlooking Fira and the Caldera with uninterrupted sunset views.

The floors are very slippery when wet. The rooms, possibly from the shower drain/sewerage system, had a very bad smell from them the entire time however I am unsure if this could have been fixed, maybe a systemic issue. Our bedroom aircon broke and we advised in the morning and came back in the afternoon to the same issue. A fan was provided which was adequate for one night stay.

The hotel was the highlight of our trip and a huge surprise. The location, staff, and property far exceeded our expectations. Stacey, The property manager was exceptional. She made the entire experience so special. She connected us to activities, restaurants, and made you feel like family. The staff was attentive, kind, and hard working. The rooms were beautiful - the suites with the Caldera view were fabulous. The location was perfect. It was at the edge of the old town, quiet but close and near the town of Santorini too. Perfection!!!!

It was amazing. I would change nothing. I cannot rate it high enough.

Stayed in The Norma suite. It was huge, clean, bright and the AC worked really well. It was right next to the pool, which no one really used so we felt like we had it all to ourselves every day. The staff are amazing. They are super friendly, polite and helpful. They work super hard to ensure their guests have the best experience. And last but not least: THE EPIC VIEW OF THE CALDERA!

The only thing that I didn’t like was the cost, but it was Santorini in high season, and it is right in the heart of Fira, so when you take that all into consideration, I guess it is to be expected.

Location, property, staff, breakfast, and room were all amazing.

They didn’t explain to us anything about the property - for example about the booking process for the jacuzzi. We happened to read about it on the website during our stay but by then it was already fully booked. This should have been explained at check in. Also, the floors are VERY cold so bring slippers. And finally, the cleaning staff kept removing things we weren’t done with (ex. a croissant left in the bread basket, 3/4 corked bottle of wine from welcome gift). This happened even after we mentioned it to the front desk.

Amazing property. We stayed in the Carmen suite, the views were great and since it sits behind the pool it’s a little further from the street it felt very secluded but the hotel is right in Fira. The staff went above and beyond, they were always offering to help from arranging transportation to/from the ferry to suggesting we wait by the pool and bringing ice water while we waited for our van to the port. The room was very clean and breakfast on the patio looking over the sea was incredible.

Nothing, we loved it and didn’t want to leave.

Aria suites has a calming and relaxing feel. We stayed in the Norma suite. It was spacious with great views. We loved our breakfast every morning on our patio. Stacey, Annie and Theordore were helpful and ensured we had a wonderful stay. Amazing view of the Caldera and a lovely stroll to Fira town. We will definitely be back!! Thank you for the beautiful wine also on arrival, and arranging our tours and transfers. Everything was perfect!!

Nothing.

Aria Suites is the PERFECT place to stay in Fira!!! On the edge of the busy part of town, best view from the pool and each room. Rooms are huge, beautiful tables outside for breakfast delivered to your room. Staff could not have been more helpful with bags, breakfast orders, reservations, car transfers and logistics. Barolo restaurant next door is one of the prettiest restaurants we have ever been to. Expensive but worth every penny for dinner and/or drinks.

Nothing!!

Several aspects of Aria Suites were exceptional: 1.) the staff! Everyone was incredibly busy but went out of their way to make us comfortable, answer questions, make recommendations and respond to requests, 2.) the view! Absolutely incredible. No need to even go anywhere, just hang out at the pool and soak in the fantastic views, and 3.) the suite were absolutely delightful.

Nothing. I liked everything.