location hot tubs

Loved everything about it! The pool, the view, the staff & room amazing! Location was perfect too!

Nothing. Love it!

Breakfast, location and staff were amazing!

Some black out curtains/blinds to stop the light coming in very early

Our suite was very cozy, built in a traditional cave of Santorini: everything was new and nicely furnished, the shower was very big, the bed was comfortable. Moreover the most amazing feature was the private jacuzzi (with warm water.. in April this was useful since the temperature was not so hot yet!) with seaview on the Santorini Caldera! We also had private sunbeds with seaview. Every day a very good breakfast was served (with both savoury and sweet food), brought directly in the room by the staff. Everyone was very welcoming and helpful, we loved everything!!! Finally the quality-price ratio was very good: indeed many places with similar prices don't offer private jacuzzi and/or aren't located in front of the Caldera (which is the best seaview.. in Santorini there's seaview also on the other side of the island but it's not as impressive as the Caldera's one)

nothing: everything was perfect!!

We chose the room “EXECUTIVE CLIFF SUITE WITH CALDERA VIEW AND PRIVATE JACUZZI” the room is so nice and the view was amazing (almost best view in Fira). the staff was really helpful and nice, the breakfast was delicious and very near to the city center of Fira.

Our stay at Caldera Cliff Illusion was fantastic! We had the best time The staff go above and beyond! They were very kind to place rose petals on the bed as we were celebrating our 1st wedding anniversary. Staff were also incredibly helpful, very polite and always willing to assist in any way they could including booking a transfer to and from the airport, making sure the pool was clean and organising a taxi for us. Reception was available 24/7. Our room was serviced daily. Our room had a beautiful view and the bed was very comfortable to stay in. Gorgeous windows allowed us to enjoy the view from inside, in which they could all be closed for complete privacy. The spa/pool was very relaxing! Room was quite spacious. Everything on the listing was available as described. Also in a great location - 30 mins to Oia, and a very short walk into the main section of Thira. We enjoyed our stay and hope to visit again in the future!

The staff was fabulous, so friendly and very efficient including the staff at reception who went out of their way to meet our needs, Sophia even made arrangements for our group to have a private tour of the island. In addition, the bellman was great and did a wonderful job carrying our luggage down the long set of steps and back up at the end of our stay, we couldn’t have done it on our own and he also delivered our delicious breakfast to our rooms each morning when we asked.

We wish there had been some addtional storage or at least a shelf of some sort in the shower, even a hanging plastic shower caddy, to put a person’s shampoo, soap, wash cloth, etc. We wished the individual spas could have been heated more, our stay was off season and the temperatures were in the mid 60’s so the spas weren’t usable. Also, our shower door leak so badly that after my husband’s first shower, there was almost a river of water all the way to the bed. We did mention this to the receptionist but she wasn’t able to fix it while we were there so we just used three towels in front of the door to prevent the water from leaking.

The suites are very lovely and tastefully designed the levels of cleanliness are excellent, the presentation of the room on arrival was amazing. Angel is a total star and very helpful always happy and smiling he deserves a pay rise ! and Sophia also was very helpful - just enough never intrusive customer service. loved the location away from much of the touristy footfall, and breakfast just wow too much but often needed after all the walking here - don't bring heels you will not wear them !

The safe in room should be secured - the fact you can currently pick it up and take it didn't give me any faith to use it, could be helpful for some rooms ( like 104 ) to have an outside shower facility after using hot tub. Also the in room shower would benefit from some shelves to put your toiletries as the high level option may not work for some people

First of all I want to say a big thank you to Sofia for being so attentive. It was my husband's birthday and she organized a really nice surprise, way nicer than necessary but much appreciated. The photos really match the room, it was very cozy, clean and smelled great. Oh, also, when we arrived (very early) they offered us a coffee with a cake on the side <3 The jacuzzi could be hotter, but it was fine. Breakfast is served in the room and I loved it! it is really delicious and well served. All the staff is very sweet and kind.

We only stayed for two nights and we had a woderful time, but here some points to keep in mind. To be honest the noise from the ceiling did not bother me so much, but the noise from the neighbors did. Not sure if we got bad luck with the neighbors but the acoustic seemed fragile. I mean, you can hear people walking in the floor above you and there was a door dividing the rooms (locked of course) that could be responsible for "leaking" the sound. The jacuzzi water could be hotter, but we received an email right after the reservation communicating that in this period the temperature is 28C. The breakfast is very good, but since is served in the room is not so warm and everyday is the same, i point that out because it can be a little boring if stay for more time.

All the staff, Sophia, Ella, and the bellboy provided the best service. They always went extra miles to help us with transportation and luggage, etc. Fantastic breakfast was delivered to our balcony every morning for us to enjoy in the awesome volcano views. This hotel experience is the best memory in Santorini!

All is perfect! If I have to be “picky”, my only disappointment is that you can’t really see the sunset views from the hotel which is not a big problem for us since you can walk down a couple minutes to the nearby locations for sunset.