We were greeted by an extremely helpful and enthusiastic receptionist who went out of her way to make our stay very special. The room had it's own balcony with panoramic views of the caldera- spectacular! The room had original character with curved walls like a clifftop cave. Breakfast was fabulous and more than we could eat.

The room had an unusual bath/ shower arrangement with sporadic hot water, but perfectly ok for a short stay. We could see the room will be next on the list for a makeover upgrade to match the rest of the hotel. For the price it was great value.

location is great - right in the excitement of it all in Fira! Our room was spacious and had a nice balcony with stunning views of the caldera! Many dining and shopping options literally minutes away. there is a nice bar and swimming pool in the accommodation. The host was friendly and helpful!

the water in the shower was a bit unreliable sometimes. water could run out and we had to wait for water to flow into the shower. the TV didn’t have live channels but we made do with YouTube videos.

Very fast and unproblematic check-in, although I booked the room only 15 minutes before my arrival. Great pool overlooking the impressive caldera, cozy room with this view as well. The breakfast couldn't offer a better selection, various and super delicious, served by lovely staff. Top concierge service!

Not the best air in the room, but no big deal for my short stay. The shower could use repair/maintenance :)

super location, friendly stuff, majestic view

1) hotel people r only available from 7 am onwards, so in case u r having a flight in the morning then it would b very troublesome, make sure u informed the hotel stuff well beforehand 2) there is no intercom, there was a trip happened during our stay, u need to climb the entire stairs and start searching people… though in our case it was resolved pretty quick

Great location, spacious room, great that breakfast was included.

The pool area could do with an upgrade. No shade provided, Sun lounges had holes in the covers.

The location was supurb, and the room facilities great. We had our own private terrace and we were exactly in the position alonfg the caldera edge that I wanted to stay

Loucas on the cliff mentions a cocktail bar, on their site. it was actually a night club, with loud music going until 2 or 3 in the morning, which made it very noisy in our room. other guests were also disturbed by the noise level. It was expensive premium accommodation, and the disruption from the night club noise detracted from our experience

Perfect location, amazing view, very friendly and helpful staff, comfortable bed

The view, location and the breakfast were great! The staff were lovely and very accommodating. The outside areas were beautiful! We had room #13 which had a very private balcony area.

Parts of the hotel were a bit tired and needed some updating. We booked 2 rooms, 1 with 2 single beds for our adult children, we were advised a month prior that there were no rooms with 2 single beds. The room our son and daughter initially got was a double bed and a see-through bathroom door. Not suitable for them but then made due until the hotel provided a room with 2 beds and proper door on the washroom.

JUST PERFECT Fantastic hotel, location, view of the sunrises and sunsets 2nd to none on Santorini in my opinion, excellent food in the Aris ( the hotels restuarant) book before you go as it is very popular with a great menue.This hotel is totally under stated in most reviews, right in the centre of beautiful Fira, the best i've ever experienced..thank you for making my stay in Santorini a brilliant experience Hotel Loucas On The Hill . Jennifer , Sept 2023...ill be returning very soon ..x

Breakfast was great! Probably could have had another server in addition to the one that was working his tail off. LOVED the location! Best part about the place for sure. We had an updated room and loved it, our friends stayed in one that was not, but otherwise, it was perfect!

Our friends room was not updated so that was not ideal, but their balcony was wonderful. Would be nice for such a large balcony to have more than a table and a few chairs....loungers would have been very nice to have out there.