The hotel staff was nice and helpful when needed. The room itself was relatively clean, in good state of repair, and quiet. The TV included at least one english channel which is a bonus. The view from the balcony was great.

a) The AC was not working during the stay (system only good to recirculate air) . Reception stated that the system was yet to be connected so they couldn't do anything about it. unfortunately, the nights were hot, and windows could not be opened for ventilation due to mosquitoes. Receptionist offered a very small fan ,which was still ineffective. b) the pillows presented on the bed were extremely hard (suitable for decoration but not to sleep on)

the stuff are kind and helpful. its clean. the room is very small. and the location good for people that want spend their time in halandry and not in athen . there is always someone in reception

the color of the curtains is dark brown and really don't make you happy any way it's only my opinion. espresso coffee at breakfast could be nice even if they will charge you for that.

The gentlemen that worked the front desk had good English. I got a good tip on where to buy a take-away chicken souvlaki for dinner. The neighborhood was great. While I walked to my dinner location two different parents were out with kids learning to ride bicycles. That's when I felt very safe being out walking. From my hotel room window I listened to a family setting up their dinner table, eating and arguing together, and then cleaning up dinner. Quite wholesome.

I didn't like being able to hear other guests. But that is just part of being in a hotel. I didn't hear them through walls, I heard them through the door to the hallway. This is a random chance, not the fault of hotel.

Breakfast was better than expected. Room was what I expected. Good value for that price. Has parking space in a not-easy-to-park neighborhood. Clean. Good bed.

Check-in procedure could have been a lot quicker (say 2 minutes, instead of 10). Although the booking and payment had been completed through booking.com, It was not clear to the staff that the agreed price included the free stay of a 17-year old teenager along with his parent in the 2-bed room. It was also not evident that the paid price included the breakfast. It took a few minutes but in the end it was all resolved. It seems haggling is an unavoidable part of visiting Greece :)

The staff were extremely helpful (recommending restaurants, answering transport questions when there was a taxi strike, and helping locate the taxi where I misplaced my passport) The breakfast buffet was nice and filling, and uncrowded.

Excellent location; friendliness and professionalism of staff; modern functionality and comfort of room.

As I have commented before, it would be appropriate for wine glasses to be provided in the room. There is a small bar in the main reception area, but many guests simply want to retire to their rooms and enjoy having a glass or two of wine in privacy and comfort. For more elderly clients, it may be difficult to negotiate entering and exiting the jacuzzi/shower facility.

Hotel is good, staff is friendly, location is not bad (25 walk to a nearest metro station which can take you either to Athens or Airport) Center of Halandri is near Price per quality was good

Air conditioning was working poorly and did not help much

Perfectly situated close to lots of local amenities yet quiet enough to be able to relax. Staff were amazingly helpful.

A couple of issues in the room. The door would not lock internally and the bathroom soap dispenser did not work.

Its a beautiful hotel located in a quiet street near a lot of shops and restaurant. The staff was very welcoming, very nice. My room was in the basement and I was sceptical prior arrival but it was actually bright. The room is bigger than I imagined. The breakfast is great with a lot of choices. I will definitely come back next time I visit Athens

Everything was great

Friendly staff, good breakfast and cleanly spot. It was also nicely located to many other points in Athens - made day trips very easy

A closer connection/service offering for tourists would be good. Suggestions and tips plus links to get outing setup would have been an added benefit.