we got the grand suite with the private pool, the room was amazing, the pool was huge. this is definitely the best room you can get with these prices. The food in the hotel was great, not repetitive at all. breakfast always had pancakes, a variaty of eggs, chesse, bread, vegetables, cereal, jams, etc. lunch and dinner were also great, and i really liked the desserts. i'm a vegatarian and i always had multiple choises. the hotel is in the center of everything, near by there are a lot of restaurants, bars, supermarkers, stores, absolutly everything you need.

they didn't clean our room every day, but that wasn't so bad.

The facilities are really nice and the place is far from where most festivities take place which makes it ideal for families with children. Cleaning services were good and the lady was very friendly and helpful.

Having stayed at other Crete hotels with all-inclusive buffets, I can say that the quality of the products used was below sub-par. I know that it is all-inclusive, but the best dish over our 5 days stay was the spaghetti, and that says something. One day there was mousaka and once the dish was gone they replaced it with Sprouts(!) So if you were lucky to have a slice then ok if not then... Also the inclusive drinks were only beer and wine no cocktails or mocktails in there to chose from.

Room in the new part were very clean and modern. In general, the whole facility looked very nice. There were three pools, an aqua park and the beach only about 5 minute walk from the hotel. The staff was friendly and helpful.

We had a room with an entresol and the air conditioning was beneath it so it was really hot up there. The break between lunch and dinner was too long for us and there weren’t any snacks in between. This one is not about the property, but we didn’t enjoy Malia in general. It was very loud, a typical party location with a lot of bars and clubs.

Another great stay at the Meropi Hotel. Our stay last year was great too and we were determined to come back but this time to a room with a private pool. This meant booking direct with hotel and flights separately rather than going as a package but it was well worth it. Our room was exceptional as was the food and service. Staff really friendly and helpful and the receptionist also recognised me from last year and even knew what room we stayed in last year! Hoping to come back again next year.

The choices of the all inclusive drinks package was quite limited but was adequate for our needs. Nice local wines (white/red/rose) and beer. Liked how we could choose to either have a drink at the bar or take drinks back to our room.

this is a little family hotel, off the beaten path which was perfect for me. there was nothing surrounding it, and the clientel was mostly families and couples. it's perfect for people who don't like crowds and cities. you are super close to the beach. the staff was incredibly kind and accomidating. the food in the hotel is fine. i would suggest half-pension at most. there are lots of restaurants on the same street which is also fine. in a 15 minute walk you are in an old city that has fantastic food as well. The old town was also a nice destination to go for dinner every evening. there is the best local cocktail bar about 3 minutes away.

we had a private pool, but the kids from the water park could look into our backyard so it wasn't as private as we would have liked. there was no screen door on the door leading out to our pool, so we could never leave the door open to get some air without the risk of mosquitos(and trust me, there are plenty) invading us.

first and foremost, it’s a bit off the path from the busier part of Malia. you get the closeness of historic old town where there are many fantastic choices to eat, but are also away from the hustle and bustle of the evening party crowd. on top of that, you are a five minute walk from the beach. secondly the hospitality at this hotel is unmatched. I come here at least once a year because the people are so kind and welcoming. it’s really one of my favorite hotels.

nothing to be honest. the staff is lovely, the rooms are wonderful, the food is pretty good, the location is perfect.

The aquapark was an exceptional facility worth every € spent for the stay. Period! Apart from that the food in Meropi Hotel's restaurant was really tasty. During our 1-week-stay we had an opportunity to taste many delicious meals. As far as I'm concerned we had not only chicken, pork and fish, but also more unusual meats like beef, lamb and some of Frutti di Mare dishes. The rooms were extremely clean, probably the cleanest I've ever seen. The pools were also really clean. The closest beach is a 5 minutes walk from the reception. Kids club was also worth visiting. Our son really enjoyed it. The staff was really helpful and friendly. I only regret not booking the apartment with private pool.

The beach was much further from the hotel, than said on the website. Although the room was really clean, it didn't meet the 4 star standard. I'd mark it between 2 and 3 stars, because of very little furniture and really small bathroom. Our room - a 2 level apartment had one huge disadvatage. The air conditioner was located on the lower level. That's why no matter what you did, on the second floor it was hot all the time even if the lower level was ice cold. To sum up the constructors of those apartments lacked knowledge about basic laws of thermodynamics.

perfect location close to beach and also to the city. supermarkets are close too. delicious meal. perfect kids playground. appreciate an option of late check out till 18:00 and 22:00. beach towels at the reception.

sometimes you hear disco from the city but I do not mind it.

Enough room for a family with 2 kids, good beds, I like that there were normal beds for the kids,no sofas. Food was good,cuisine is international with some greek dishes every day, and a variety of different dishes throughout the days, a lot of things to choose. Pools are nice,kids loved the Maropi Aqua part. Our terrace overlooked the pool so we could have a drink and watch the kids play in the pool. Kids club also nice,with good animators. Last day we could have early breakfast. Personell friendly and helpful. Would definitely come there again.

Room was not that clean,cleaning lady didn't clean every day.

Food at the restaurant was good and plenty of choice. Nice staff. Beautiful pools and aqua park

The standard rooms are very big but very basic in forniture and bathroom is minimum standard (toilet seat was moving)