we got the grand suite with the private pool, the room was amazing, the pool was huge. this is definitely the best room you can get with these prices. The food in the hotel was great, not repetitive at all. breakfast always had pancakes, a variaty of eggs, chesse, bread, vegetables, cereal, jams, etc. lunch and dinner were also great, and i really liked the desserts. i'm a vegatarian and i always had multiple choises. the hotel is in the center of everything, near by there are a lot of restaurants, bars, supermarkers, stores, absolutly everything you need.

they didn't clean our room every day, but that wasn't so bad.

Dear Management of Hotel Meropi!!! We would like to thank you for the excellent service we received during our recent stay at your hotel. In particular, we would like to mention Mariana, a member of your hotel staff. Mariana demonstrated a high level of professionalism, friendliness and attention to detail. Her efforts made our stay particularly comfortable and enjoyable. Her assistance was invaluable. Staff like Mariana make your hotel a place to return to. We are sure her work deserves special recognition and attention. Thank you for your wonderful staff and service. Sincerely, guests from Ukraine

The facilities are really nice and the place is far from where most festivities take place which makes it ideal for families with children. Cleaning services were good and the lady was very friendly and helpful.

Having stayed at other Crete hotels with all-inclusive buffets, I can say that the quality of the products used was below sub-par. I know that it is all-inclusive, but the best dish over our 5 days stay was the spaghetti, and that says something. One day there was mousaka and once the dish was gone they replaced it with Sprouts(!) So if you were lucky to have a slice then ok if not then... Also the inclusive drinks were only beer and wine no cocktails or mocktails in there to chose from.

Room in the new part were very clean and modern. In general, the whole facility looked very nice. There were three pools, an aqua park and the beach only about 5 minute walk from the hotel. The staff was friendly and helpful.

We had a room with an entresol and the air conditioning was beneath it so it was really hot up there. The break between lunch and dinner was too long for us and there weren’t any snacks in between. This one is not about the property, but we didn’t enjoy Malia in general. It was very loud, a typical party location with a lot of bars and clubs.

Another great stay at the Meropi Hotel. Our stay last year was great too and we were determined to come back but this time to a room with a private pool. This meant booking direct with hotel and flights separately rather than going as a package but it was well worth it. Our room was exceptional as was the food and service. Staff really friendly and helpful and the receptionist also recognised me from last year and even knew what room we stayed in last year! Hoping to come back again next year.

The choices of the all inclusive drinks package was quite limited but was adequate for our needs. Nice local wines (white/red/rose) and beer. Liked how we could choose to either have a drink at the bar or take drinks back to our room.

It is a very nice hotel, it has 3 pools, 1 large dining room and lots of nice spots to sit and relax. We loved our meals and drinks by the pool!! Nice food, pleasant atmosphere and good people!!

The two things we had trouble with was the yelling at noon between 15:00 and 17:00 because of the water park. We had booked a superior double room with private pool to relax and it wasn’t so much peaceful as we thought. As for the second one, the little fridge in the room was extremely noisy when it worked.

first and foremost, it’s a bit off the path from the busier part of Malia. you get the closeness of historic old town where there are many fantastic choices to eat, but are also away from the hustle and bustle of the evening party crowd. on top of that, you are a five minute walk from the beach. secondly the hospitality at this hotel is unmatched. I come here at least once a year because the people are so kind and welcoming. it’s really one of my favorite hotels.

nothing to be honest. the staff is lovely, the rooms are wonderful, the food is pretty good, the location is perfect.

this is a little family hotel, off the beaten path which was perfect for me. there was nothing surrounding it, and the clientel was mostly families and couples. it's perfect for people who don't like crowds and cities. you are super close to the beach. the staff was incredibly kind and accomidating. the food in the hotel is fine. i would suggest half-pension at most. there are lots of restaurants on the same street which is also fine. in a 15 minute walk you are in an old city that has fantastic food as well. The old town was also a nice destination to go for dinner every evening. there is the best local cocktail bar about 3 minutes away.

we had a private pool, but the kids from the water park could look into our backyard so it wasn't as private as we would have liked. there was no screen door on the door leading out to our pool, so we could never leave the door open to get some air without the risk of mosquitos(and trust me, there are plenty) invading us.

The food is excellent, great diversity and quality. The apartment was quite big, even though not as big as in the booking description. The place for the kids. The polls. Good value for the price overall.

The apartment wasn't 54 sqm like in the booking description. The fridge was rusty. The air conditioning was leaking inside.

Considering that we had a family room, the children could not unlock the door themselves to go in the room: when opening, you had to pull hard the door towards you with one hand and turn the key with the other hand. Every time the door was opened, the air conditioner shut off and needed to start again by the people who stayed inside.