Location was fine, easy to find from the central bus station, either across a small park and up steps or up a pavement slope on the right. The pool was excellent and the availability of snacks and drinks was very good, with a very pleasant and obliging person on duty there. The gentlemen on reception duty were very welcoming and helpful and always greeted us with a smile every time we returned to the hotel. We enjoyed the garden area at breakfast.

The breakfast lack some variety offered : no bananas, beans or mushrooms.The decor favoured dark wood and tiling, but in places looked rather tired and in need of a little paint and extra cleaning.

The location of the hotel is very central, I can say the heart of Rethymno, right in the middle. We have reached the city by bus from Chania and the bus station is distanced 15 minutes flat walking or max 5 min with taxi. The beach is 3 minutes walking but it depends where you want to go, so I would recommend to go a little bit further from the marine because the water is cleaner. Due to central location, you have many restaurants, groceries, pharmacies and bakeries close to you max 5 min distance. Even though is centrally located the hotel is located on a very quiet street so you don't have to worry if you have the room on the street because I believe the ones with the garden view are quiet for sure. The room was spacious for two people and it had enough space to live, function and enjoy. What is most important we had balcony with normal size where we could put our towels and also enjoy our time. It is obvious from the pictures that the hotel is not renovated for quite some time, and the furniture is not the newest but is comfortable and well kept so this takes me to my next point, cleanliness. Cleanliness - the room was clean, cleaned daily so the hygiene was on high level. We didn't swim in the pool but we checked it. There is a small bar and sunbeds with towels from the hotel and is clean. From up there you can seethe city of Rethymno. The breakfast was classic, eggs, cheese, ham, vegetables, feta, variety of bread, coffee, some sweet cakes, cereals and fruits. It was nothing special but it was fresh and tasty. The stuff - this was the best part. Very friendly, nice and well organized people. From the first day when we were welcomed we felt very good with the receptionist, housekeepers and the kitchen stuff. Special thanks to the men at the reception for helping us with everything and keeping up with our requests.

Nothing.

Excellent, friendly staff, happy to humour us and speak in Greek slowly. Brilliant location, two minutes walk from the beach, 5 minutes from the old town. Great room. Comfortable and large bed. Small bath as well as a shower. Perfectly clean. Breakfast was also excellent. 👌 Roof top pool was a good size and beds available in shade or sun. Reasonably priced pool bar with polite and friendly service.

Nothing really. Personally I would have liked some grapes and peaches at breakfast, but there was a good choice.

Suite great with panoramic view from corner of building. Helpful, friendly staff. Good sized roof top swimming pool. Easy walk to many good restaurants on the waterfront and in the Old Town. Our 1st stay; we met fellow guests who have been returning for 35 years!

What appeared to be a well stocked bar next to the peaceful garden not staffed.

The breakfast was good and plentiful, lots of choice,also the garden area was pleasant, staff attentive and helpful Location very central close to the old town, beach, transport and restaurants. The pool area was very clean with great views over the town and beach. Aircon was good and kept the room cool Would recommend and stay there again

Nothing of any note

Lovely spacious rooms with a great view of the harbour. Central location for the old town, harbour, site seeing,shops and restaurants. Beautifully clean with large fluffy pillows a sofa, fridge and 2 bathrooms. A few complimentary drinks in the fridge, tea and coffee to get you started. A nice selection of breakfasts foods that are topped up regularly throughout the morning. The roof pool is amazing with spectacular panoramic views of Rethymno. If you choose a sea view room remember you won't have the sun as North facing.

Infrequent drain smell from bathrooms, that got very strong at times. We even bought bleach to poor down the waste pipes. I don't know if it is every room or just ours on the top floor corner room.

Great location - just across from harbor. Short walk to an area we call “restaurant row” with wide selection of quality food and bars. Staff amazingly friendly and professional. We live in a nearby village and like to spend New Year’s Eve in old town for fireworks and not worrying about driving.

Nothing

Good breakfast. Rooftop pool and bar has good sea views. Very friendly staff. Good size room with very comfortable bed (very clean). Good wifi. Very good location, close to both the old town and the beach and loads of restaurants and bars.

The hotel exceeded our expectations. It has one of the best locations in the city. Staff is amazing, kind and really helpful. The hotel is very clean.

The location and the friendly staff. All the staff were happy to help!

Nothing, although parking in the area could be a problem.