The most important advantage of the hotel is its security with 24 hour reception and the presence of a courtyard and swimming pool. Ideal for families with children. 15 mins walking to the Santa Helena islands, 3 supermarkets around. This is where the benefits end.

The windows do not open in the rooms, therefore you have to turn on the air conditioner and run it constantly, otherwise there will be nothing to breathe. Lack of breakfast implies the need to buy groceries in the evening in order to have breakfast on your own. Another option is to go to restaurants around for breakfast, but few of them open before 9-10 am.

Lovely and well maintained hotel structure, courtyard and pool. The pool was bigger than we expected, very clean and a part of it was under a roof for sun protection. Location was ideal for us: 10 minutes walk to the island Flores Less than 20 minutes walking from the airport - in the early morning still doable by foot because it was not so hot yet. Not far from the public bus terminal to travel to Belize for example . 2 supermarkets next door. Very friendly staff that helped us finding out how to travel to Belize by public bus and let us store food in their fridge. All in all very good value for money

If breakfast started much earlier than 7:30 in the morning or there was the possibility for take away, we would have used it. Not a problem for us at all but maybe an idea for further enhancement

Very nice hotel. Big room with 2 king size beds for only 2 people. Hot water available and a water fountain with purified water where you could refill your water bottle. The swimming pool was nice and very enjoyable in very hot Flores Just around the corner there is a lavenderia and a nice bakery

The room smelt damp. This can be explained by the bathroom which is very damp. Our room (number 10) was facing the inside patio and was next to the hotel restaurant so it could be noisy in the morning when people were taking breakfast. Finally, not being located in Flores, a 15 min walk is necessary to access restaurants and cafes

Great location to get to Flores and the airport. Managed to navigate our way around very easily. When we checked in it was quite late and the room we had was really nice but it had a fault on the AC machine, the receptionist was very helpful and got us another room very quickly. The pool was a lovely respite after some 40 degree days and it was well kept. Overall we had a lovely stay here.

Most of it was good. Only thing I noticed was the AC leak.

beautiful property. the room was nice with comfortable bed. they provided shampoos and soap. bathroom had hot shower. and great AC. wifi was around 7mbps in the room, would be a little stronger out in the patio area. nice to have a pool in the heat. the staff was very kind, even held our bags when we arrived early so we could go explore the city. the common space upstairs was nice to relax in with the hammock. location is great, few shops nearby and walking distance to the island of Flores.

the pool could have been cleaner.

Lovely hotel just outside Flores island. Very friendly and helpful staff, clean, quiet room (best nights sleep so far in Guatemala) nice pool area to relax,10 min walk to Flores or to waterside restaurants. Upstairs balcony was gorgeous for relaxing in a hammock. Would stay again.

Pool area and sun lounger covers needed a good clean.

Check in and everything went smoothly, staff were accommodating and the room was very good

The pool was not that big and was kind of falling apart, certainly not a deal breaker for us but it could be for someone else

Staff were all lovely and very helpful. Nice room and super courtyard to relax in (with hammocks on upper level). Pleasant swimming pool area. Easy walk to Floes Island and nearby restaurants.

All good.

The friendly staff. very quiet and peaceful. The pool area. The location worked for me being in a quiet neighbourhood just outside the island.

the WIFI didn’t work in my room. but I’ve had problems in other places here as well.

The room was very spacious and the patio area is beautiful and looks like a hacienda.

The only issue we faced was that there was no hot water during our stay. The walk to the main Flores town is around 20-30 minutes.