Excellent service by extremely courteous staff. Very good breakfast spread. The property was a short drive from the mall road. The hotel provides a pick up and drop shuttle service. Overall an amazing stay.

The prices are very high. Though the food was excellent, the hotel could have atleast 1 more restaurant.

The warmth and comfort from the staff right from the arrival. Special mention to Ms. Manisha , Mr. Rishab, & Mr. Kishan for taking care of all the requirements.

View from the room was good, staff was very friendly, breakfast was decent

It is a bit pricey of course

Food . Staff. Location. Pretty much everything

Please provide lift till luxurious room

Looking good and excellent stay in the hotel

.

The hospitality of the staff and their eagerness to make it a very comfortable stay for their guests. They listen to your concerns and rectify them immediately. They helped us at each n every step and also took care of all our special requests. Really thankful to all the staff.

For the price, they lack quite a lot of amenities. Having no gym with such a premium property is not acceptable. The food can be improved a bit

The food was not good at all. we ordered starters and main course....Radisson seriously has to change the cook. the taste was below average. however the breakfast buffet was average in taste. The hotel has no arrangement of outdoor sitting in restaurant. It is a must must....thing to have. what is the point in being in Hills and not having fresh air ......

Hotel was good… but the room was too small…!!! Like not worth to pay so much money…!!!

Staff was the only thing i like about this hotel

1. Not a value for money 2. Small rooms 3. Small beds 4. Temperature auto setting

The property offers breathtaking views of the hills and Nainital lake, creating a serene and picturesque stay. The rooms are clean, cozy, and well-maintained, with excellent bathrooms that add to the comfort. I also felt secure throughout my stay, making it an ideal choice for solo female travelers. The highlight of my experience was the exceptional hospitality provided by the staff, especially Manisha. She went above and beyond to ensure I had the best room with a stunning view and resolved any concerns promptly. Her attentiveness truly stood out, and I also appreciated the support from Ashutosh and Harshita.

Unfortunately, the coffee service was a letdown. The in-room coffee was basic Nescafe, which felt inadequate for a premium property. Upgraded options like Nescafe Gold or Alta Rica would make a significant difference. Additionally, ordering coffee was frustratingly slow; one morning, it took over 50 minutes and multiple follow-ups to receive my order. On another occasion, I ordered a mocha, only to be served what resembled Bournvita milk. It turned out the coffee machine was broken, and there was no backup solution, such as sourcing the coffee from their restaurant or providing a French press. The service in the restaurant and bonfire area was also notably slow, which detracted from the overall experience. Considering these service issues, the pricing feels high for what is currently offered. While the property has great potential, improving the speed and quality of service would make it a truly exceptional stay.