When I have started searching for a hotel in Varanasi for my family trip-I was fed up of fake review writers, who made my searching of good hotel -a very complicated/challenging task. Thanks God, finally I have ended up in Haveli hotel. Being a pilgrimage I just wanted to have a decent , clean hygienic accommodation at Varanasi that too near the Gangaji... HAVELI fulfilled all of them, Thank you. (I am not bothered about TV , WiFi etc unwanted things- though they have provided, But, Lift- I appreciate). When ever I requested for cleaning of room, water , tea powder, soap- they provided. The Food was nice, safe and good preparation. The only not so attractive was- the price...!! which they have kept on little higher side I felt...These are my sincere un biased comments.

Room size was bit smaller for 3 Beds

Location is very good, very near to Assi Ghat. Cleanness Staff and food

Hotel Room was good & well maintained; all the staff were polite & helpful at all times;room service was prompt & good; location of the hotel is good

No cupboard in the room; room service starts very late after 7.15am which is not convenient for guests with early morning programs;The spread for breakfast buffet is very limited and no south Indian food available in the Restaurant; the worst of all which I didnt like is the check out time of 10am. Hotel should offer 24 hrs stay for the tariff charged.

Locationwise great place. Room size is acceptable. The staff behabious is very good and restaurant food is veg and tasty. Breakfast Puri sabji is much better than famous Ram Bhandar. Try this plate is a must here.

Room was lack of drawer and or alimirah to keep clothes. Few hangers were available only. At least one small almirah will enhance the phase value.

Good location. Nice breakfast in terms of quality though more options could be provided. Great ambience in the restaurants. Room provided is of adequate size and facilities. They provided a local tour guide who really guided us with all the attractions we wanted to visit - with the right time of the day to ensure we had minimum wait time.

More options in breakfast.

Location was perfect. Hotel is very close to Assi Ghat, which was convenient for us. Hotel staff nice. Rooms & facilities were good enough.

The bed linen and towels could have been cleaner and crisp.

Yes. Nice staff at the Desk. Polite and hospitable. Good lounge with drinking water facility and clean wash room. Rooms are good, clean and comfortable. Bath room is good. AC worked well. We did not feel any discomfort during our stay for three days. Value for money. Will have no hesitation to recommend this Hotel for those looking for this range of hotels. The food in the garden restaurant was good.

Nothing in particular

It was an excellent stay, cooperative staff, delay in breakfast and dinner serving is reasonable because they prepare and do not serve already prepared. So all depends upon on customer nature, I see one customer who doesn't have patience for the wait for such a nice dinner.

Front desk and room service coordination can be improved a little more. although left things was available on demand.

Room was as expected. Owner and staff were friendly in arranging everything we asked for. They were flexible with the check in and check outs also

Nothing more to add.

The staff was amazing and very attentive. The food at the rooftop restaurant mostly very good. We didn't use the breakfast buffet - it wasn't very exciting and we don't eat enough breakfast for it to be worth it.

The pancakes were truly awful, sorry to say.