Friendly staff and service

The Location the room the swimming pool

Na

Very nice property with nice rooms and a pool on the rooftop !

Good budget hotel nearby all convienences

It's old hotel with minimal occupancy so facilities are not updated

Helpful staff, big spacious room

Pee on the toilet seat, quite old fashioned, no wifi in the room

Swinming pool was good

Cold water and very dirty bathroom Bedsheets were also very dirty

Hotel is quite run-down

my room's AC was dead and no other room available. they shoulda check first before accepting booking.

Nothing. More than nothing. It’s officially the worst hotel in the world. Not to mention the hotel with the worst service in Bali.

I paid for upgraded room with a balcony. But they checked me in the standard room much smaller with no balcony. When I approached them with a request to change the room, they were insisting that upgraded rooms are all booked. I insisted and they magically found an upgraded room within 5 minutes. The reception guys led me to the room and decided to turn on the air conditioner, but they walked in the room with their shoes on. And the air conditioner was out of service producing the warm air. Each and every detail in the room was either broken or extremely dirty. The balcony door was broken. The condition of bathroom is beyond any worst expectations. The toilet is never cleaned, I scratched thick layers or dirt and something fatty on the surface. All was covered with mold. And completely worn out. The towels were not only grey from long usage - they were literally dirty. I live in Bali for almost a year and I never faced such unsanitary conditions even in the cheapest guest houses. Nirmala didn’t provide bare minimum hygienic standards and respect to customers. Absolutely disgusting.

Staff was friendly but didn't speak English

Don't expect what you see on the pictures ! This hotel COULD be beautiful if they took care of it, but it's in such a bad shape and not well maintained. The room looks old, wasn't cleaned properly (you could see that on all the spiderwebs hanging around), the bedsheets and towels where full of stains, the bed was so uncomfortable, the bathroom looked old and disgusting and there was no hot water in the shower. When we arrived we thought there was an event going on, but it wasn't. During our stay, maybe more then 100 people where there who were working in the hotel and they had put there cigarets and spit in the swimming pool,you could see spit floating on the water and it was just really uncomfortable to go for a swim if you wanted to go. We decided to ask our money back and looked for another hotel. We left the hotel tired and full of stress. Sad, because I truly believe it could be a nice stay if they put a little bit more effort in it ! I do not recommend to stay !