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$85Jalan Embong Malang 25 - 31, Surabaya, 60261, Indonesia
Reservations:
+1-833-728-2041224 reviews
1/65
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Private Parking
Free wifi
Room service
Water sports facilities on site
Welcome to Sheraton Surabaya Hotel & Towers, a luxurious five-star hotel located in the heart of Surabaya, Indonesia. With a minimum price starting from $85, this hotel offers an unparalleled experience for travelers seeking comfort and relaxation.
Conveniently situated just 1.2mi from the city center, Sheraton Surabaya Hotel & Towers provides easy access to all the attractions and activities that Surabaya has to offer. The hotel boasts 224 reviews, highlighting its exceptional service and amenities.
Guests can indulge in a variety of amenities, including a spa, outdoor swimming pool, and a kids' pool. The hotel also offers free WiFi, shuttle service, and water sports facilities on site. For those seeking relaxation, there is a steam room, sauna, and hot tub available for an additional charge. With air-conditioned rooms, a restaurant, bar, and a fitness center, Sheraton Surabaya Hotel & Towers ensures that guests have everything they need for a memorable stay.
With its prime location and top-notch facilities, Sheraton Surabaya Hotel & Towers is the perfect choice for travelers looking for a luxurious and enjoyable stay in Surabaya, Indonesia.
When it comes to relaxation, Sheraton Surabaya Hotel & Towers has you covered with its two outdoor pools. The first pool is a perfect spot to soak up the sun and take a refreshing dip. If you're looking for a more serene atmosphere, head to the second pool, which is exclusively for adults. Both pools offer a tranquil escape from the bustling city, allowing you to unwind and recharge.
For dining options, the hotel boasts three on-site restaurants that cater to different tastes and preferences. Kafe Bromo is a family-friendly restaurant that serves a variety of Indonesian, local, Asian, and international cuisines. With its modern ambiance, it's a great place to gather with family and friends. If you're looking for a romantic setting, Kawi Lounge is the perfect choice. Here, you can indulge in international dishes while enjoying the modern atmosphere. For those with a sweet tooth, La Patisserie offers a selection of delectable international treats to satisfy your cravings.
At Sheraton Surabaya Hotel & Towers, you have multiple payment options to choose from. Cash is accepted, and the hotel also accepts American Express, Mastercard, JCB, and Visa. This ensures that you have a hassle-free experience when it comes to settling your bill.
With a range of room types to choose from, Sheraton Surabaya Hotel & Towers caters to every traveler's needs. Whether you're looking for a spacious suite or a comfortable double or twin room, you'll find the perfect accommodation. Each room is tastefully decorated and comes with modern amenities, ensuring a comfortable stay. The rooms are non-smoking and can accommodate up to two adults and one child, making them ideal for both leisure and business travelers.
With its exceptional pools, diverse dining options, convenient payment methods, and comfortable rooms, Sheraton Surabaya Hotel & Towers offers an unforgettable experience for travelers looking for both relaxation and luxury in Surabaya, Indonesia. Book your stay now and indulge in the ultimate hotel experience.
Closest airports
Juanda International Airport
8.8miAbdul Rachman Saleh Airport
46miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Private Parking
Free wifi
Room service
Water sports facilities on site
Steam room
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
Hot spring bath
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach chairs/Loungers
Kitchenette
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Bidet
Bathtub
Show 7 photos
Room With City View
1 King Size Bed
1 Queen Size Bed
2 Double Beds
Smoking not allowed
Wheelchair accessible
x6
+
x3
More details
Deluxe includes a queen-size bed 150-154 width and is Wheelchair-accessible with a Disability-friendly bathroom.
Show 7 photos
Royal Suite, 1 Bedroom
1 King Size Bed
1290 sqft
Smoking not allowed
City view
Private Bathroom
Kitchenette
Bathtub
+
More details
This suite features air conditioning, dining area and seating area. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge
Show 4 photos
Ambassador Suite, 2 Bedroom, Club Lounge Access
1 King Size Bed
860 sqft
Smoking not allowed
Kitchenette
Balcony
Microwave
Minibar
+
More details
This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 3 beds.
Show 4 photos
Junior Suite, 1 Bedroom
1 King Size Bed
450 sqft
Smoking not allowed
City view
Private Bathroom
Bathtub
Minibar
x5
+
x3
More details
Discover a spacious and luxurious Junior Suite, perfect for a relaxing getaway. With a king size bed, private bathroom with bathtub, and a stunning city view, enjoy a comfortable stay with all the essential amenities.
Show 4 photos
Club, King Size
1 King Size Bed
390 sqft
Smoking not allowed
City view
Private Bathroom
Bathtub
Flat-screen TV
+
More details
Indulge in the comfort of our spacious Club King Room, boasting 388 sqft of luxury with city views. Unwind in the private bathroom with a bathtub or enjoy entertainment on the flat-screen TV, all while savoring the convenience of air conditioning and a complimentary tea or coffee maker.
Show 4 photos
Club, 2 Twin Beds
2 Twin Beds
390 sqft
Smoking not allowed
City view
Private Bathroom
Bathtub
Flat-screen TV
+
More details
This twin room features a tea/coffee maker, air conditioning and bathrobe. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge
Show 4 photos
Deluxe Premium, 1 Twin Bed
1 Twin Bed
390 sqft
Smoking not allowed
Kitchen
Free wifi
Microwave
Minibar
+
More details
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Show 4 photos
Apartment, City View
1 King Size Bed
1 Queen Size Bed
745 sqft
Smoking not allowed
Kitchenette
Balcony
Microwave
Minibar
+
More details
The well-equipped kitchenette features a refrigerator, a microwave and a tea and coffee maker. The spacious double room provides air conditioning, a mini-bar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Show 3 photos
Deluxe Premium, King Size
1 King Size Bed
390 sqft
Smoking not allowed
City view
Private Bathroom
Bathtub
Flat-screen TV
+
More details
Indulge in the spaciousness of our Premium Deluxe Twin Room, offering 388 sqft of elegant comfort for a perfect staycation. Enjoy breathtaking city views, unwind in the bathtub, and relax with complimentary amenities like a flat-screen TV and air conditioning.
Show 3 photos
Deluxe, 2 Twin Beds
2 Twin Beds
390 sqft
Smoking not allowed
City view
Private Bathroom
Bathtub
Flat-screen TV
+
More details
Indulge in spacious comfort and modern amenities with our Deluxe Twin Room. Enjoy breathtaking city views, relax in the private bathtub, and unwind in front of the flat-screen TV. Perfect for two adults and one child, this room ensures a memorable stay.
Show 2 photos
Executive Suite, 1 Bedroom, Smoking Allowed
1 King Size Bed
860 sqft
Smoking allowed
Minibar
+
More details
Executive Suite, 1 Bedroom, Smoking (1 King Bed) is 861 square feet and includes desk, hairdryer, tea and coffee making facilities , ironing set, and bathrobes.
Show 24 photos
Presidential Suite, 1 Bedroom, Club Lounge Access
1 King Size Bed
Smoking not allowed
More details
8.7
224 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
James
8.2
February 2023
Extremely attentive and polite staff, hotel is very well maintained and the rooms/bedding/bathrooms are of a high standard. The food is of a high & reliable standard. The club lounge offers good hospitality and is fair value within the cost of a club room.
The very loud and continuous banging during the day as club rooms are refurbished. The considerable disturbance that this causes should be recognised by the hotel management and some form of token compensation or even apology offered to guests. There are insufficient power sockets in the room, particularly needed both sides of the bed for charging phones, iPads etc. Some usb charging sockets would also be useful.
Mohammad
10
January 2023
Very nice breakfast and excellent service from the hotel staff. Big thanks to Fitri and Ahmed Sico for making some specific foods outside buffet breakfast. Location wise this is the best hotel in Surabaya. Big shopping centre next to the hotel and lots of food and shopping options. Reception people were wonderful and allowed me early check in and late check out. It's a very good hotel.
Would be nice to have a Tour Desk- where travellers can book tours to various attractions, locations etc.
Robby
9.1
January 2023
The staff were all very friendly and quick to assist us.
One of the shower stalls was leaking, flooding the entire bathroom after being used. The maintenance was quick to help but their temporary solution didn't improve our situation by much. We rent a car during our stay, and the parking was a nightmare. There wasn't a special assistance for hotel guests so we needed to fight for a space in the mall parking lot. This was horrendous. The rooms, though spacey, were old and run down. The gym was in a very bad shape. The equipments were old and some of them were broken.
Gemma
10
June 2023
Most welcoming and friendly staff, really they were the highlight. Hotel is lovely. Great breakfast. Comfy bed. Strong AC (maybe too strong I had to turn it off!). I'll definitely stay again next business trip to SBY
AC in room was very cold. I prefer 25 degrees and I couldn't get the setting to let the room go above 20 (even if I set it at 27). And it reset to a low setting every time I turned it off.
Mira
9.1
August 2023
The breakfast staff was so friendly. And really the most delicious breakfast I've had, so many choices. The gym facilities were very decent and open 24/7, great.
Can't think of anything atm. There were some parties in the ballroom, but I didnt hear them upstairs.
Fick
9.1
September 2023
De location en de facilities of the hotel. The staffs are friendly and helpful and the breakfast was LOVELY! Free high-tea and free-flow drinks after check in are a big plus at Sheraton👌
The pool-water is too cold even in the afternoon.
Lin
8.2
September 2022
Breakfast spread was wonderful, with different cruisines (western, chinese, local Indonesian). All of the staff that I spoke at the hotel were friendly and helpful, assisting me with my queries.
The swimming pool looks dirty, would appreciate if it can be kept clean. The aircon in the room was not cold, it was still pretty warm even after setting it to the lowest temparture.
Shiv
10
August 2023
Had an excellent stay at this property. Staff were so pleasant that interactions were memorable. Room was fantastic. Breakfast quality and facilities were great. All in all the hotel is amazing value for money.
Nothing at all. Everything was excellent and I will be back.
Dwight
9.1
May 2023
Location, breakfast, bedroom, staffs all was good
Hotel charged me too early while i am still staying in hotel and more than it should be, 3 days after checked out I stll don't see the refund in my account
Ra
10
April 2023
Everything. We can’t find any fault at all. very comfortable stay. we wished we could stay longer. The staff were amazing. Buffet Breakfast were one of the best. Locations very convenient next to the mall.
Nothing
Airports
Juanda International Airport
8.8miAbdul Rachman Saleh Airport
46miAirports
Juanda International Airport
8.8miAbdul Rachman Saleh Airport
46miKafe Bromo
Cuisines
Ambiances
Kawi Lounge
Cuisines
Ambiances
La Patisserie
Cuisines
Ambiances
Location
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Private Parking
Free wifi
Room service
Water sports facilities on site
Steam room
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
Hot spring bath
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach chairs/Loungers
Kitchenette
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Bidet
Bathtub
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Happy hour
Live music/Performance
Live sports events (broadcast)
Tennis court
Tennis equipment
Water sports facilities on site
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Baby safety gates
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Interconnecting room(s) available
Non-smoking rooms
Room service
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Electric kettle
Kitchenette
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness
Fitness center
Foot bath
Hot spring bath
Kids' pool
Locker rooms
Massage
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs IDR 50000 per stay.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$51 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
American Express,
Mastercard,
JCB,
Visa,
Cash only
This property accepts cash.
At what times are check-in and check-out at Sheraton Surabaya Hotel & Towers?
If you're staying at Sheraton Surabaya Hotel & Towers, the entry is set at 03:00 PM and exit is by 12:00 PM.
Does Sheraton Surabaya Hotel & Towers offer complimentary parking?
Yes, there is ample parking available at Sheraton Surabaya Hotel & Towers. The hotel offers a private parking facility on site, ensuring convenient and secure parking for guests. It is good to note that no parking reservation is required, allowing for a hassle-free experience.
How much does a stay at Sheraton Surabaya Hotel & Towers cost?
Starting prices for Sheraton Surabaya Hotel & Towers are around $85. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What are the room types available at Sheraton Surabaya Hotel & Towers?
The Sheraton Surabaya Hotel & Towers offers a variety of room types including Suites, Double rooms, and Twin rooms. All rooms are non-smoking and have the same occupancy of 2 adults and 1 child. The bed sizes vary between King size beds and Twin beds. The room sizes range from 388 sqft to 1292 sqft.
What activities does Sheraton Surabaya Hotel & Towers offer?
Guests at the Sheraton Surabaya Hotel & Towers can enjoy a variety of leisure amenities during their stay. The hotel offers a spa with wellness packages, including services such as massages and foot baths. There is an outdoor swimming pool available for all guests, as well as a separate kids' pool. Guests can take advantage of water sports facilities, relax in the steam room, or unwind in the hot tub or sauna.
For those who enjoy staying active, the hotel also features a tennis court and a fitness center. In addition, guests have access to a business center and can enjoy live music performances in the evenings.
When it comes to dining options, the hotel offers a variety of cuisines. Kafe Bromo specializes in Indonesian, local, Asian, and international dishes and has a family-friendly ambiance. Kawi Lounge offers international cuisine in a modern and romantic setting. La Patisserie serves international cuisine in a modern ambiance.
With these amenities available, guests at the Sheraton Surabaya Hotel & Towers can enjoy a relaxing and enjoyable stay.
Does Sheraton Surabaya Hotel & Towers feature a pool area?
The Sheraton Surabaya Hotel & Towers has two pools. Pool 1 is located outdoors, while Pool 2 is also located outdoors but is available all season. Pool 2 has an age restriction and is for adults only.
Are there restaurants located within Sheraton Surabaya Hotel & Towers?
Yes, the hotel has three restaurants on site: Kafe Bromo, Kawi Lounge, and La Patisserie. Kafe Bromo offers Indonesian, Local, Asian, and International cuisines in a family-friendly and modern ambiance. Kawi Lounge serves international cuisine in a modern and romantic atmosphere. La Patisserie offers international cuisine in a modern setting.
What methods of payment does Sheraton Surabaya Hotel & Towers accept?
Sheraton Surabaya Hotel & Towers accepts cash as a method of payment. Additionally, they accept American Express, Mastercard, JCB, and Visa for payment.
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