Very clean place, nice breakfast... very nice and clean environment in front of the hotel... Listening to the Qur'an while walking in the corridors of the hotel made me very happy. I felt myself in a very happy and peaceful environment. Those feelings can not be told, but they are experienced.

I arranged the hotel from booking.com. But when I came to the hotel, the person at the reception said that he could not see my order on their computer. The receptionist who said that they could not give me a room at 12 o'clock at night said to me; We can refund your money. I replied to them; I have a booking confirmation email in my hand and I got very angry saying how could you not accept me and my family at midnight. At the end of the story, they gave me a room, but they made me very tired in front of the reception at 12 am when I was tired. The hotel's computer system needs to be professionally rearranged. More professional staff should be put at the reception of such a nice hotel.

Nice staff good cleaning crew just a bit outdated

Parking

location strategic... easy to access from every where

I like the room, spacious for me & my family. The room is clean. The price of food also not so expensive.

The hotel should manage the lift/elevator traffic, use technology or AI. No need to touch all button to go up/down. It's energy efficiency.

Location was awesome clean every day with nice smells, and friendly staff,

Could use an upgrade carpets in hallways very warn and uneven for the elderly. Could use some usb plugs

The room is spacious, relatively good.

Location is a bit confusing with neighbouring hotel with almost same name, the housekeeping accidentally threw out our toothbrush.

A large, well run facility that caters to Muslims. Although the building and furnishings are older, with refurbishing, it will get a higher rating

Parking lot, location

The room looks outdated..need some refreshment

Bebek Anom is good

Corridor is dark

the best at this hotel was the breakfast. it was beyond my expectation. you will find nice desert and some sweets, which is kids friendly. many range of food selection as well, from breads and omlet, sereals, to local foods like fried rice, local dishes, chicken porridge, beef soto, and so on..

i think, we had an unfortunate situation here. we swum at their swimming pool, which the surrounding was actually nice, has Balinese touch kind of feeling. but there after, our body had itchy and rash. this was happened to myself, my hubby and to my 2 kids as well. maybe, its bcos of our skin was pretty sensitive, cos my other family members who swum at the pool as well, had nvr experienced like us.. they were happily swimming there on the 1st and 2nd day, and they were fine. secondly, the hot water shower in our room was not working in our room. we didnt complain about it to the hotel, cos we thought, at this time being, perhaps the hotel intended to have a little saving, due to keep the hotel running and do not cut people off from their works.