The hotel was amazing, room was very big and very clean. The staff is very friendly and wiling to help whenever was needed. I have arrived around 11pm at the hotel and there was some fresh food as an welcome. In the next morning I had a birthday surprise, the staff started to sing happy birthday and welcomed me with chocolate cake, even if my birthday was 2 days ago. I really appreciated their kindness and I had a great start of holiday. Breakfast was very tasty, there is a menu from where you can choose a primary meal, besides that everyday I had fresh fruits, homemade jam and fresh basket with croissants and bread. For drinks there are so many types of coffee and tea from where you can choose, but for vegan milk or a matcha latte, there is an extra pay. The prices are affordable, but usually these should be included. Anyway this is not a negative comment, I just wanted to mention it. However I will suggest for more food options in the menu. Also, there is no phone in the room but the hotel has an application from where you can communicate with the reception, housekeeping, order room service or whatever you need. I found it very interesting and more helpful, especially that my requests were accomplished very fast. Overall, my stay was wonderful and for sure I will come back! I forgot to mention that I had one of my best massage ever!! ❤️❤️

Everyday they organized so many activities within the hotel and because of my busy schedule, I couldn't participate. There were painting workshops, cooking classes and so many nice activities. Hope to enjoy all of them next time!

Everything exceeded my expectations, the room was stunning, the soft furnishings really added a great touch. It was also a huge room, much larger than I thought it would be with an incredible view over the rice fields. Super comfy bed, with a seating area and the chair swing on the balcony. The coffee machine and record player were fantastic additions as were the turndown service complete with bedtime treats and local story. Plus the fast kettle and water bottles (with water fountain outside the room for refills). Bathroom was amazing. A real luxury. Every detail had been thought of. The staff were incredible, a really nice touch is that they learn your name, something very small but makes you feel very welcomed. Special mentions to Dinda, Roy, Putu, Devi and Pranata in the restaurants and Ayu in the spa.

The only slight let down, for me was the evening food, breakfast was incredible (a great array of fresh fruit and main dishes) but I would have wanted the main lunch and dinner menus to have been slightly more Balinese influenced and less western. Perhaps also a different menu from lunch to dinner. However everything I did eat (chicken Bao buns, smoothies, fried cauliflower, Mie Goring, Seared Tuen) were all delicious. It's a really minor detail considering your surroundings and also you can eat out in Ubud.

Soulshine was so incredible, from the moment we arrived to the welcome drink and treat it was so lovely and well thought out. The design is gorgeous and you don't want to leave. The pools are excellent, our group had the funnest child-like time on the slide and jumping ledge and relaxing around the resort. With only about 80 people staying there it never feels busy even though it was booked out when we were there. The rooms are ridiculous, we kept gawking when taken through, free tea, a cocktail bar and the records were incredible. The rooms are also soundproof which meant playing music and hanging out with friends was possible and so fun unlike most hotels where you can't make that kind of noise. I didn't use the spa but my friends did and loved their range of treatments, was nice to do it so close by.

The service at the restaurants was really hit and miss, we ate there a lot as the traffic into town often didn't make it worth it (walking was faster once you got close) and for breakfast one day it took us 90 mins to get all our orders. Then other times it was fine? The other difficulty was their system for charging back to the rooms, ours weren't quite right and I've still been chasing down an itemised bill as it was all grouped by where you ordered and a lot of things ended up on my name as I booked multiple rooms. It wasn't a big deal but for a 5 star resort just meant a painful checkout. The service charges on the facilities at this resort are higher than others, so keep that in mind when doing spas/food there but honestly you won't want to leave it's such an oasis.

Breakfast was amazing! Pancakes and fruit bowls and so much choice offered. The dinner menu was also really good with some delicious options like the Fiesta Bowl. The pool areas are lovely and well kept. We stayed in the Bowie private pool villa which was perfect - so serene and really well equipped. Communication is amazing with the staff using WhatsApp - such a great idea!

Wish there was a free shuttle in to town as taxis become a hassle to haggle with all the time! Perhaps a couple of scheduled times in the morning, afternoon and evening so that visitors can share the ride would be a good idea?

enjoyed every minute. we loved the set up for our romantic dinner to celebrate our annivesary. it was absolutely amazing.

We were just so surprised that the hotel serves alcohol and not soda drinks. only diet soda. more drink options would have been nice. i totally understand that its a healthy place but giving people options like white rice would be great. there is need for flexibility in terms of food because not everyone staying is on a healthy journey. we were there to enjoy.

We liked the hotel so much! It was clean, so friendly staff and the yoga place is amazing!! The view at the rice fields also incredible. For us as vegans it is very important that the hotel offers vegan meal, we tried every vegan meal and recommend all of them. The Pool ist so big and had a slide, I could swim my daily lap. At the "check in" the lady said that they will give us an free upgrade to the panorama penthouse!!! Sooo nice. The panorama penthouse is amazing. The view, the facilities, the big comfy bed, the turntable (my husband loved it), the big balcony and also that the room had a tv with Netflix and so on. In the night we watched a movie. Thank you so much for all. And the concept of the hotel were also really good, they have a own growing vegetables garden, they working together with a near by village, and all are welcome (really all).

3 things need more attention... 1. In the spa I was treated by a woman who was unfortunately ill. She was trying not to sneeze the whole time and I felt a lot for her, that's why I couldn't relax 100%. 2. The AC in the room was really loud. 3. The music played the whole day in all areas of the hotel. I think the place had a lot of peace middle in the greens, so they need more quite space, and not all the day music. We lay by the pool and wanted to read a book, but that didn't work because the music was just so annoying.

The food was super fresh, inventive and healthy with vegan and local items on the menu. The included breakfast is spectacular. Amenities feel new, fresh and well-kept. Bedding and towels are exceptional as are the bluetooth stereos in each room. The best part is the people. I am so very biased as I was travelling alone on my birthday and they surprised me with a card and a SPECTACULAR chocolate ganache cake and a birthday song. These folks are just lovely, super detail-oriented and so cery accomodating! Don’t miss the sunday evening dj session by the pool for sunset. Its sooo much fun!

Our family suite was amazing, so spacious, bright and clean. We had a wonderful outdoor terrace with huge bath on the balcony and fantastic views.

The menu was super for adults and varied, but limited options for fussy children. However, the hotel was happy to cook off menu for my two which was very much appreciated.

Stayed in the new suite building. rooms are beautiful and so are the views. Staff are great, food delicious, spa lovely and the free morning yoga classes are a great standard for a free class. will recommend and return.

its outside of Ubud town and not much around that you can walk to. OK for us over three days and we were there to relax. Which was very easy to do at such a beautiful place.

There were two Amazing Pools, and the bed in the garden room was one of the most comfy beds I’ve ever slept in. Overall beautiful property

The staff would speak a bit robot like, as if they were forced to, it also had lots of references to the owner (Michael Franti) which were a bit weird. It is perfect if you have lots of money and want to not leave the property for your stay.