Reception staff were friendly, Breakfast was nice, we stayed for 3 nights. Staff were polite and friendly. On our final night most guests had left and we had the bar to ourselves. Had a very nice bar man who had helped get us some cutlery for our take out because as we had missed the kitchen that night.

Décor was dated and furniture was a little tired, noticed there were cobwebs in the corners of the room. They were in plain sight corners which was surprising to see.

We stayed here a couple of nights as our jumping off point for our vacation. My husband had been to Carrick M across many years ago and wanted to show me the town. Unfortunately, a lot has changed and what he wanted me to see is no longer there. The Shirley Arms was a wonderful place to stay however. The room was very comfortable; the restaurant was great; as was the food and atmosphere. All the staff (especially Claire in Reception) were friendly and helpful. Would definitely recommend staying here.

The room was a great size with a comfy bed, and lovely shower products in the bathroom. The staff were very friendly. The full Irish Breakfast the next morning was one of the better ones I've had at a hotel. Despite the hotel being on a busy main street, there's a large car park where guests can park for free.

The only thing my partner and I could fault was the water pressure in the shower but everything else was a 10/10

The location is excellent and it is kept very clean the staff are all very pleasant and make you feel welcome Claire at reception always has a smile to meet you and asks if everything is okay

The lighting in the bedroom could be better. In both the bar/lounge and restaurant they should insist that the children should not be allowed to runaround while your having your meal

mainly the staff were absolutely amazing they couldn’t do enough for you, particularly the receptionist and the girls at breakfast. The room was so spacious, bright, comfortable and extremely clean. We had a great fee nights sleep! breakfast was delicious, the waitress even made the effort to find me some almond milk when I asked if they had any.

the shower control in our bathroom was a little stiff to make the water cooler however other than that could not fault anything

Reception/reservations staff were so helpful 2 days before our stay when I had to make a change to my booking as I had more people coming with me. They couldn't have been more helpful and accommodating. The rooms we ended up in were absolutely fab. Lovely hotel, lovely staff, thank you so much!

The staff were excellent, as a female eating alone, they made me feel very comfortable. The food was delicious and the staffs recommendations were excellent and correct.

There was nothing to dislike, I was made feel comfortable and safe. Except maybe a slightly better smoking area.

Beautiful property, well maintained but the staff really were special. The whole town was great and everyone we met were so friendly and helpful.

Gym on site would be perfect but the leisure centre was a 2 minute walk away.

This hotel exceeded my expectations. The room was so clean, bright and most of all-comfortable. The reception staff were very welcoming. Breakfast was so nice, although there was no option to self serve for the likes of water/orange juice/tea or pastries etc and only one member of staff on who seemed busy.

Nothing I didn't like. Thank You for a lovely stay.

Everything was great. The staff were so friendly an helpful.. The rooms were always cleaned very well and the breakfast menu could not have been better, the choice was excellent. I hope to come back The Shirley Arms in the not too diant future.

I like everything so cannot comment on this question.