The hotel building appears brand new. It i spossible that the owners have taken it over form Wyndham and are upgrading it. The inside decor is oldish, and dated but acceptable. It has a nice boutiq style entrance. The breakfast in included or ours was. It has an excellent spread and choice of hot and cold options. We really enjoyed our breakfast. The wi-fi worked v well and the shower was very strong and hot. Bed and sleep quality was good although they used to do some vacuum cleaning at 11 pm each night.

It does not have provide a kettle in the room but there is hot tea/coffee available 24/7 in the lobby. The carpets are dated all round, but are ok. The lighting in the lobby areas and on floors is also quite dark. The hotel does not provide dinner as such but we knew that. I am only mentioning it in this section. It is a good 15-20 min walk to any restaurants but it is not a strenuous walk. We did not go to the restaurant right opposite. Go to Deju Bu, and Shanti that is nearby, we really enjoyed both. the hotel has an amazing roof top area, see the photos added. But when we were there there was no bar or any facilities. It was just left there.

The hotel is nice and well-located, with a great breakfast. The service provided by the receptionist, Alladin, is exceptional. He is very polite and attentive, taking care of us throughout our stay and making our experience exceptional. He went above and beyond by helping us arrange a taxi upon our arrival and providing us with valuable support for our tours in Jerusalem.

The cleanliness could be better. Except for Alladin, the other attendants are rude and don't seem to be eager to help you. The girl at the front desk acts like she's doing you a favor with her service.

Good location, 15 minutes away from the Old town and close to numerous restaurants, there's a nice park just a few feet away. Hotel has just changed allegiance from Tryp/Wyndham to Jacob hotels, a lot of stuff in the room was still branded 'Tryp'. Very kind and helpful lady at the reception, who provided early check-in for us even though it was Shabat. Truly excellent breakfast. Room was comfortable enough. Hotel has a secure parking (50 ILS per day) which is a great convenience, but the lots are limited

Bathroom is separated from bedroom by a simple glass wall and door, which fail to filter noise. Turning on bathroom lights at night illuminates the whole room.

Initial thoughts were mostly negative, however the place grew on me over the week that I stayed. On-site parking was provided for free, which was an unexpected bonus. Location is very central. Walk-in shower was excellent - hot and super pressure. Well stocked breakfast (with croissants over the first few days). 24 hr coffee machine was great and hotel provided mini-snacks throughout the day. Most of the staff are really friendly. Special shout-out to Shalom!

The décor is dated and lighting is poor. The rugs are in desperate need of replacement. The weather was stormy and the windows allowed in wind noise and rain occasionally came into the room. TV didn't work. Rooms are fairly small.

-Excellent breakfast , a lot of choice and very good -The possibility to have coffee or other free beverages in the room next to the reception -Nice bathroom design ( except for the door) -The 2 gentlemen I interacted with at the reception were pleasant

-The bathroom door which is in glass and doesn't actually closes so every sound is heard. I travelled alone so I didn't care, but I could never use such a bathroom with a boyfriend/husband -The breakfast employees were extremely loud whic is annoying, especially in the morning -It was cold in the room even if I tried to put the air conditioning at 30 degrees

We really liked the rooftop view, the gym, the huge variety at the breakfast buffet, the staff at the reception and breakfast, the free coffee and cookies 24/7 and the general placement of the hotel in the city.

Our room and the furniture in it was a little bit worn out, especially the bathroom. It requires a small renovation, because when you are trying to take a shower, it causes a flood. The last day a bit of the plaster rained on me in the shower.

Breakfast was amazing with an assortment of fruit, eggs, breads, etc. Shabbot meal was so good. There waiters were very attentive and helpful. The cleaning girls were very respectful of my privacy. Reception area was helpful with arraigning private travel and suggestions of sites to visit.

Room was small, picture seemed to show larger room when I booked. It was okay for one person but two not so good!

if you Want to Enjoy in this hotel you should to look to criteria: 1- there is father man in reception is named shalom with white heart who carrying and worrying for you to enjoy with all appetite 2-there is hotelman is named abed who is the cooking breakfast and give you what you need of food and share you what is the best 3-last criterion and she is the star of hotel nice coincidence and chance to meet her she is like a mom with open ears to you and a diamond heart that Provides everything you need and any inquiries about the city or as a tourist with all perfect of English language with nice smile

The person who checked us in was exceptionally nice and helpful (I wish I could remember his name). He has a talent for languages and linguistics and engaged us in a wide-ranging discussion. He will definitely go far in life!

There were problems with both the safe and the heating in our room, which took a lot of time to address, causing us to miss breakfast on our first morning at the hotel. An early flight caused us to miss breakfast on the second and last day of our stay. While the latter was our own fault, the former was the fault of the hotel. It would have been nice to have been given a voucher of some sort as compensation.

Very nice hotel and staff. We arrived early in the morning at 9:00 with intention to leave our baggage. Receptionist, as we found later his name Shalom Oz, while speaking on the phone, guided us into a business room with nice cake cookies and coffee. After 10 minutes he checked us into our room with outstandingly nice view to the old town and Olive Mountain without any extra pay. So lovely stay, nice location, very helpful staff, gorgeous breakfast (would stay for 2 hours tasting all Israeli delicaciesJ) 10 points to everything. Would love to stay again. Shalom!