clean, staff was friendly, breakfast was good, loved that the pool was indoors

I didn’t like paying a deposit. I usually pay for my room online and when I get there it is already taken care of, however, I was charged another $100 after I arrived, and I was not anticipating that.

We stayed here to attend a family party near by and we couldn't of been happier with our choice. From start (owner/front desk extremely patience with our CC issues) to finish and everything in between was great. The owners obviously care about the guests and you see it. Fresh baked cookies (out of this world good!! BTW) and coffee/cold water , tea bags available 24/7 The breakfast is perfect with breakfast sandwiches and homemade waffles (even had chocolate chips) along with fresh juice etc. Vending machines on site for snacks and drinks too! Pool is small but immaculately clean. They are currently renovating mainly the floors but it wasn't at all an inconvenience or noisy. Anything you can imagine is available near by. If you can't find something it's not fault of the area! The hotel even offers discounts at the local eatery's. 20% off at IHOP Can't wait to come back

No complaints

The room was clean and comfortable. My Granddaughter enjoyed the pool. Good location for the parks and Hoppers Cabin.

We checked out at 10am after breakfast and my Granddaughter went to front desk and asked for a cookie. The woman working felt the need to tell me she wasn't the kind of Mom that gave her children cookies at 10 in the morning, I suggest you tell your Front Desk associates to keep their opinion to themselves.

Everything from location to staff to the breakfast to our room location. It was great.

We were right by the main staircase so there was a bit of noise all the time which could have been reduced with a door flap or something on the bottom of the door. That is not a complaint. but a suggestion. I would stay here again, in that exact room and would recommend others to as well.

Close to my daughters house

I had booked and prepaid for a handicapped room and upon arrival they said that someone else had extended their stay in the room. I think since I paid for the handicapped room that the other person should have been moved to another room.

It is convenient to the Silver Comet Trail, lots of restaurants near by, indoor whirlpool and pool, breakfast is good.

We've stayed here for many times over the years and this time the internet was terrible, it kept going down and it is very slow. This is the first time we had trouble with it.

The room was spacious and everything we needed was there. The pool was a big hit for the grand-kids that visited us there. Breakfast was also very good!

The pillows were too small and too soft. I'd like to see standard pillows on the beds. Some flavored creamers for coffee would also be great.

The bed was comfy and the shower was great. We thoroughly enjoyed the pool with our grandsons. The staff was very accommodating. We'll stay here again when we visit our family.

Breakfast was okay. The yogurt station was very nice. It would have been better with some eggs and sausage, but I realize staffing issues are still affecting every business out there.

I would like new little bottles of shampoo and conditioner instead of used with half gone. I had read that Radisson's policy is to donate leftover bottles to homeless and others so I was surprised that this was not the case. That is my only complaint.

Front desk Clerk was amazing

The housekeeping want good found dirty towel in room sheets for the sofa bed wasn’t clean nor pillows. Blow dryer did not work either.