Quality Inn Crossville Near Cumberland Mountain State Park

The location was very convenient but also quiet. My room was on the back side away from the interstate. My window looked out into a small wooded area. Nice. The room was comfortable and well arranged. The heater worked incredibly well for being so quiet. I never heard it cut on or off. It just warmed the room. Excellent!

I never figured out how to redirect the water from tub faucet to shower. There was a very active dog in the room above me. And I kicked the desk chair every time I went to the window to adjust the room temperature. That chair did not budge but my toes did.

Every member of the staff was amazing! Very helpful the whole time. On our last night, they had to deal with a loud drunk in the next room which was making any sleep impossible. They visited and called his room but when that failed, the sheriff was called and they promptly evicted him.

Breakfast could have been a little more substantial and the shower head was intended to be adjustable but kept sliding down and needed adjusting to work properly. Small potatoes overall...

We enjoyed a clean, comfortable stay at this Quality Inn. Tony so nicely offered a different room to locate us closer to the laundry after I asked the laundry’s location and already had keys to a room. The single washer and dryer was in the other building, was clean and new looking, and was just a few doors down from our room. There was a nice variety in the grab and go breakfast.

The room has been nicely redecorated but is still a little rough around the edges. Still a nice stay and a good value.

It was pretty clean but there is a lot of smoking going on inside building.

It could be a really nice place if it was kept cleaner on the outside and employees smoked off campus. They were smoking by the front door when you walked in cigarette butts all over the ground. The back door we had to walk up two stairs was very dirty. Trash everywhere in cigarette butts all over the ground.

The breakfast was great! Practically any breakfast food you could want was provided.

The bathroom was very clean but very, very small. There was barely enough room to walk in and then close the door and I'm not that large of a person.

Easy to find and easy access. Clean and bed was comfy. Staff were super nice especially the check in desk. Perfect location for the World’s Longest Yard Sale travelers.

Breakfast was the best out there! The staff were personable and the facilities outstanding! I really appreciate how we were treated - exceptional kindness.

Our room was very nice and roomy and the bed was comfortable. The staff was so friendly! Tony, PStark and we even got to meet sweet Baby the puppy and her “mommy”, who were both wonderful!

The shade in our room was overextended or something and the remote didn’t work, which wasn’t a huge deal for use, but might be a problem for someone

Excellent service at the front desk. Very safe to stay has cameras and well lighted outside at night time. Very clean pet area to walk your pets. I stay here every time I come into town to see my kids and grandchild. Stayed at few different hotels in this area. This is the hotel best hotel in the are my far.

Friendly and helpful staff. Great location.

Not sure why, but moisture in the room made everything fabric like the sheets and clothes hanging in the room feel damp. Didn't see a leak anywhere but the room had a damp sticky feel.