The place is brand new and very clean, the customer service of Alessandro and Manuel is outstanding and way above our expectations. Location is excellent 5 mins away from Riva del Garda, the style of the hotel is breathtaking and very relaxing, highly recommended.

- Almost everything was perfect, some of the ladies at the breakfast need to learn how to smile and be friendly. - We recommend adding a restaurant.

It was all excellent, except some staff member.

Some staff members were not very friendly and somewhat arrogant. Not all of them though, but the majority. Guests need to be treated with respect and fun. Serious and arrogant faces are not the best impression you can give as owners.

Breakfast is excellent - a pity this location has no restaurant but there many location in the area to choose from. The entire SPA - SAUNA is behind expectations, that is the bit we really liked. It is also VERY quite , you hear nothing as you are surrounded inside the monastery walls. The design, colors, furniture etc are really well chosen. The honesty bar is a nice plus and the E MTB are also great. Simply a perfect stay to REWIND and RELAX, Grazie Mille!

There could be a little espresso machine on the room and some more complimentary water to drink. We were in room 202, the small windows doesn't really allow much fresh air in the room, but the airconditioning was making it up for that. Room space/size was a little limited with two large suit cases but we managed

We really enjoyed our stay. the people working there were incredibly friendly. the hotel was really nicely renovated. All in all, we really enjoyed our stay.

The only thing we can criticise is, that there are about 10 really comfortable sun loungers and then there are „normal“ sun loungers. it would have been nice if the hotel had invested in more comfortable sun loungers. but that‘s complaining on a very high standard.

Everything was great! Very helpful staff, helped us with everything!

The saunas could be open earlier e.g 8 am, so it could be used after morning sports

A beautiful location at the tip of lake Garda, set in a stunning and tastefully restored former monastery, with a beautiful pool, spa and common areas. The high walls surrounding the gardens ensure privacy and quiet, but don’t block the view on surrounding mountains and the Arco castle. Breakfast included fresh local specialties, and staff were both friendly and helpful. Arx Vivendi is a truly wonderful location for a relaxing stay, or from which to explore the upper portion of Lake Garda, visit nearby Trento, Rovereto, or Bolzano, or take advantage of surrounding mountains for hiking or biking.

Everything - from start to leaving the hotel. The rooms are great. stylish, clean, minimal. The spa is amazing. The staff are always there to help. The food is delicious. The smells and the sounds of birds from the garden - divine. Really loved our stay and would love to come back.

Nothing, everything was great.

is fantastic and understated design! the staff was extremely helpful and when I did a mistake understanding some breakfast schedules they still fed m whole family! breakfast is great with vegan options !

maybe that the pool and spa closed too early!

We liked everything during our stay but if we have to narrow down then we particularly liked the garden (view into the mountains), the spa area and the wooden design of the rooms / aisle.

Nothing

everything was great, we will do it again..:-)

👍 Sorry, nothing..:-)