The newly renovated rooms were great. The Spa was excellent, and the availability of E-bikes at the Hotel was a plus. The staff was very friendly and the service exceptional.

A little more variety for meals. The breakfast while having a good selection, there could have been a couple more warm meals available. i.e. pancakes, french toast, different eggs etc.

The hotel has a very good location, and has a lot to offer for the ones who visits Arco, and wants to get around the city. The room had a king size bed in it, which left a small place on every side of it to move around, but it didn't felt cramped. Well, it will be certainly annoying for some above 100-120 kg. The furniture was thought through, we were able to put most of our clothes and stuff away from sight. The pool was a real relief from the heat, and we really liked that they had showers nearby. The hotel offered bathrobe and slippers, as well towels for the beach. I had no chance to try the spa though. We had a beautiful view of the mountains.from our balcony. I'm still cheered up whenever I think about our stay at Palace Hotel Cittá. We havent had our dinner at the hotel, but the breakfast buffet had a lot of delicious food to offer. It had a huge selection of antipasti and fresh vegetables and fruit, cereals, bakery products, salamis and cutlets, Everything was stocked up relatively quick if -for example- the delicious.scrambled eggs were taken.

There was a certain sweet but annoying smell what welcomed us in the entrance of the room. We had to keep the windows open and the ventillation on, otherwise it appeared again.

We were in one of the newly renovated rooms, which was amazing!

The rest of the hotel was as little tired. Our newly renovated room was lovely, but one suggestion would be that it needed a mirror in the main room, not just one in the bathroom. We counted 9 cranes in the view from the balcony - building works all over the town!!

The location in Arco is fantastic for anyone wanting to tour the area. Arco is less crowded than the towns on the lake but no less beautiful. All the Reception staff at the hotel were incredibly friendly and helpful.

The car park can be a little tight when it is busy, but for the week of our stay, we had no difficulties.

Quiet, relaxed environment especially around the pool. Property well maintained and well run - staff appeared to be highly motivated and enjoy their jobs. Restaurant was popular probably because very good value with a set menu offering four choices for each of three courses plus self service salad bar. The location is about four miles north of the lake, a few minutes walk into the town centre for bars, ice cream shops etc. Free bicycle hire allows you to explore the area on separate well maintained cycle paths including easy route to the lake itself.

Lifts are a bit basic/small which made it difficult with luggage, but there is a wide staircase

Everyone was really nice and courteous. The food was amazing and the location was perfect. If you want to have a chill vacation this hotel and place is perfect for you. :)

Very friendly staff, room was clean. The spa area was brand new and very enjoyable. The breakfast has a large variety. Close to the lake with the bus stop just outside. Also only a few minutes walk to the castle.

It’s location was excellent…walking distance to excellent restaurants …very picturesque town…and I learned that the Lake Garda region is so much more than the lake…really enjoyed our time here…

The beds probably need to be replaced

Nice and helpful staff. Good quality and complete breakfast. Clean rooms. Clean swimming pool.

The hotel is at the corner of a busy street, there is a lot of noise from passing cars.

we were there for our golden wedding anniversary, there was a transport strike nothing was working. The hotel Director gave us a lift to lake Garda, they also gave us a bottle of cava and fruit in our room, and a bottle of wine at dinner time. they were very helpful. comfortable room.