Clean and attractive hotel. Comfortable rooms. ( well done to the housekeeping team) Photos indicative of product. Very good breakfast. Excellent parking (15€/day) Pleasant front of house staff though they lacked any apparent knowledge of local info such as ferry/train info, restaurant tips such as closing times etc. That said, they were very polite ( thanks also to the night security gentleman who let us in when we arrived much later than intended. ) and spoke several languages sufficiently to help out.

Perhaps just a bit more local info beyond the leaflets provided. Basically we liked everything!

Clean and comfortable rooms. Good location.

That extra you expect from 4 star hotel was missing. Only tee in Room, no instant coffee. No extra pillows. If you wanted something from the bar, you had to wait for the receptionist to serve or to call someone to serve you. Once we ordered some drinks we felt like we were some kind of inconvience to the woman in the reception. This also was the case with other staff. They kind of were avoiding you and did not make contact.

Room on the top floor has a magnificent view! There is also a terrace open to all guests up there if you want to buy something to eat and drink and enjoy the view. The room was clean, beds were comfortable, AC worked well and bathroom was modern. The hotel is in a great location close to the lake shore.

Nothing - everything was great.

Xtra clean and pretty large room compare to what can be found around the Lago Maggiore. Balcony for each room or so.

Location offers no view at all, just on buildings. if you want to see the lake, go somewhere else. Breakfast could be better with more bead and yogurt variety. no cereals either.

Everything was very good, we enjoyed our stay.

In one out of 3 rooms, air conditioner didn't operate well. It took 4 days to the hotel staff to find a way of temporary solution - how to operate problematic air conditioner. Problems happen... but how the problem resolved is very important part of service approach.

The place is beautiful, in center location, clean and renovated rooms. Team responded fast for open issue we had.

we had a vent in the toilet that made lot of noise even when you close the electricity to that room. was handled by the team through closing all electricity temporarily and allowing us to go to sleep.

This beautiful hotel Rosa was very clean, rooms are spacious, nice balcony. Plenty space for clothes. We didn’t have breakfast but looked very nice. Location was perfect

Comfortable bed and very good shower. Clean. Well equipped. Very convenient The standard rooms are rather small. This was no problem for us ( we only needed the one night) but might be for longer stays. In that case, i would go for an upgrade.

The curtains were not blackening the room . No need for a wake up call.

It’s central location was excellent. The Staff polite. The large bed was comfortable. The Shower was excellent. The partial Lake view was good.

The room was undersized for the price. The Bathroom extremely small and the hand basin too small - water all over the floor every time it was used. It was noisy - very little soundproofing and very close to the Railway so it was always noisy and the room actually shook when the first train went past in the morning! Whilst understanding the need for no plastic, paper cups are not not an acceptable replacement. We feel that the costs exceeded the facilities - Breakfast was tasty but expensive for what was available.

Fantastic breakfast and great coffee COVID conscious Great location - within 5 minutes can reach: car park, supermarket, most Baveno restaurants, pier to go to Borromean islands, train station, pharmacy etc Clean and newly refurbished room with good amenities Comfortable bed with high quality bedding We had a nice large terrace (room 401) Great value for money

Nothing particular