The reception personnel was super friendly and helpful. Very attentive. I also liked that it was just a few steps of the via dell Independenza and the Piazzo Maggiore. One can walk everywhere and, as I was attending the Children's Book Fair, it was also only a few minutes away from the bus stop for the bus 28.

My room was on the ground floor and the cleaning staff (?), some personnel who had to use the lift, was very noisy before 7am. Also, at night, at reception they had a very loud conversation outside my door, so that I had to tell them to quiet down.

The location of Il Canale is amazing, very much near the old town centre and right at the big shopping street but not in the middle of the hustle and bustle. The staff was very friendly and the decor of the hotel is very nice. We had a 3-person room with air conditioning which was very nice and spacious enough to walk around with 3 people in there. The beds were comfortable, perhaps a bit hard for some. The bathroom is great with warm water and enough space to move in.

The only aspect we did not love was the breakfast. The selection is fine, but with so many great options outdoors I'd recommend to skip the breakfast unless you're dead set on having yoghurt and cereals. Cannoli, great coffee, and coffee pastries can be found in most cafe's around the area.

The location is superb! So central for sightseeing, shopping, and eating. Only a 15 min walk from the train station with three young children and suitcases! An extremely warm welcome from all staff at the hotel. Great recommendations for family friendly restaurants. Very accommodating, even went and bought oat milk for my son at breakfast. We were encouraged to make use of the internal courtyard which we did for card games and as an extra space for the family to relax in. Superb space. Hotel and room were very clean. We felt safe staying here with the children. Air conditioning was enough to make the room a pleasant temp inside while it was 35+ outside. The room was easily large enough for all 5 of us and we slept very comfortably in the beds. If we return to Bologna we would not hesitate to return. The place is charming.

Nothing not to like.

Everything. The room was very spacious, cozy, confy beds, tv, tea, water. The bathroom was big and with soft towels and mini sets for shower. We stayed at the top of the building and had access to a terrace where we could look down on the canal. The breakfast was just perfect, enough choices and very good. We also liked the staff, at reception they speak english very well and were very nice. They cleaned our room every day.

Only one thing, but i don t think it s about the place itself. We encountered some noisy floor mates, so the problem would be that is not really well sound proofed, you can hear everything. Other than that, nothing to complain about.

It was central to the main tourist area, shops and restaurants. It was clean and quiet and it had an elevator (many of the other places we have stayed did not, so we enjoyed not having to carry our luggage up stairs). The staff were welcoming and friendly. The hotel also had charm- the hallways and stairs had interesting old artefacts to look at.

The air conditioner didn’t work very well in the room.

It was cosy and staff were friendly. The location was great for visiting the old town very close to a main shopping street. Breakfast was nice with good italian coffee, cheeses, meats and pasties as well as fruit, yoghurts and cereal. Single room was small but well equipped and nicely decorated. The fridge was great to have with the hot weather.

No bread rolls to go with the meats and cheeses at breakfast. The single room was a little small: not much room for storing a suitcase but otherwise good.

That hotel is really great! Great location and the staff VERY helpful. The guy at reception - Alexander was awsome! I have never experienced such customer care so far. He helped with everething we asked. Extra bed - no problem. Luggage leave in the checkout day - no problem. Reccomended good food in town and ordered Taxi when required. Breakfast is small but it's really enough for that price and enough for my Family (2+3). Really reccomended hotel in Bolonia!

The people make the difference! The personnel were super attentive and polite despite the fact that I only stayed one night. I was also able to leave my luggage there for several hours after checkout. The room, the linen and the bathroom were clean, as well as the hotel's common spaces. There is a nice retro feeling about the hotel that I enjoyed. The single room I stayed in had a twin bed, a window, a mini fridge and a safe and was very spacious. It was also very quiet, but I may have been lucky because I noticed that the sound isolation between rooms was not very good. Most importantly however, there was no street noise. The location is optimal, as the hotel is situated in a quiet alley in the historical center, just a brief walk from all the important attractions. The hotel offers buffet breakfast for a reasonable price, however it was not very rich and I didn't go for it. Overall highly recommended, especially for short stays and if the mattresses are better in other rooms, would be ok for long stays as well.

The mattress was not the most comfortable. Furthermore I couldn't get the room to be completely dark, as the shutter wouldn't close and the curtains were not very thick.

What I loved the most is that this hotel has character, it has quirky vintage objects laying around in the halls. The breakfast is served right at the canal in what once was a cellar and the rooms also are a mix of modern and old. The staff was super friendly and helpful and ready to provide us with any info going above and beyond, check-in was fast and they let us stay in the lobby for the afternoon even after checkout. Great location too!

The breakfast was great and the location is perfect

The walls were too thin, the sound/voice isolation between rooms were poor.